Diablo® III

Login Issues - 04/09/2013

Posts: 7
the authenticator problem in rmah its not still fixed but ppl can play good to know :D
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I can log into the normal realm, but not the PTR
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ptr
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i have an authenticator trying to login to the PTR and Error 33 but can login to regular servers just fine
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Getting error 10017 still on regular server.
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My error is error 33 still it says battle.net is down for maintence.
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Community Manager
Posts: 1,434

Are you receiving this error when you are trying to log into the regular servers, or the PTR server?


ptr only. I can get on normal servers just fine. and I do have an authenticator, if theres any suspicion on if thats causing the problem.

btw.. HELLO!

first time a blue has acknowledged me

and since you did I think I should tell you I didn't mean to come off as rude with my first post.
It's no problem. :) I know folks are eager to log in and play, and we're trying to resolve things just as quickly as we can. Thanks for the additional info!
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Posts: 12
I'm also using an authenticator and I am also getting the 10017 error "There was an error creating you own party"
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ptr only. I can get on normal servers just fine. and I do have an authenticator, if theres any suspicion on if thats causing the problem.

btw.. HELLO!

first time a blue has acknowledged me

and since you did I think I should tell you I didn't mean to come off as rude with my first post.
It's no problem. :) I know folks are eager to log in and play, and we're trying to resolve things just as quickly as we can. Thanks for the additional info!


I have been able to play live servers all day, its the PTR that I get error 33 down for maintenance.
which I would like to check out all the new stuff.

I am using an authenticator as well, are they working on getting the live servers up or both the live and the PTR?

and I just tried logging on not 20 seconds after posting this and it worked.... now that is fast service lol :)
Edited by RedWizard#1518 on 4/9/2013 5:06 PM PDT
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04/09/2013 05:02 PMPosted by Scorpeos
I'm also using an authenticator and I am also getting the 10017 error "There was an error creating you own party"


im also getting this message i wish they wld address this issue many of us are having and stop worrying about the PTR
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^same as red wiz except I don't have authenticator
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Posts: 12
i am trying to login to the regular live servers
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woot W/e you did it WORKS!
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was able to login to PTR but cannot start any games Error 395000
Edited by flinds#1185 on 4/9/2013 5:13 PM PDT
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Community Manager
Posts: 1,434
We believe we've resolved the issues that were preventing players from being able to log into the PTR.

Please let us know if you continue to experience errors when trying to log in to the regular or PTR servers, and specify which error your received and which server you were attempting to use. If you can provide a screenshot, that's even better!
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I was able to login, thank you.

Next issue... None of the players are mine. I have a 60(43) Monk on my account and it's not mine. None of the other players are mine. Profile has my battle tag but these are not my characters.
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copy chr error 300005
cannot start any games Error 395000
time out error 3006
auction house error 31015
error 34200
america server
Edited by flinds#1185 on 4/9/2013 5:23 PM PDT
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