I play on hardcore and have some recent rubberband/disconnect issues. I decided to rub D3TR 24/7 while playing and i set an alert to go off if the ping were to suddenly spike that also triggers Fraps to begin recording. Below is a video i made that shows the root and cause of the issue. I have called blizzard, and spoke with technical support. They had informed me that the issue was with my own isp, and that i should "call your isp, call your isp".. Then they told me to get this program called D3TR to check my traceroutes.
The real cause of the problem is hops 8-16. Which is us.battle.net.
So now what should i do? If my hardcore character dies, due to your servers pinging high, shold i make another video like this? Will my character be rolledback?
edit: The program at the end is D3TR, fraps will not record a windows program, which is why i took a snapshot of D3TR and put it at the end of the video. You can see, that the time of the snapshot was 4:33pm, the same time my ping spiked to 612 msec.