Diablo® III

Auction Failed (Error 32309)

I'm getting this error when trying to create an auction on the RMAH. Tuesday and yesterday I was getting a pop up saying I needed to enter an authenticator eventhough I had one on my account. Can you please tell me if this is a known issue and you are working on it? I haven't been able to use the RMAH for 3 days now.
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its pre known alot ppl have been having this happen to them including me...as for if they are working on it i have no clue bout .....i have yet to see a blue post about it...i hope it gets resolved soon tho
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it only affects 3 items for me..very puzzling indeed
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Not sure why but I am getting this message today. Has nothing to do with the items I am trying to put up and I have logged out an in and joined games, yet it still comes up. Any blue Mind letting us know what it is?
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Same here, used to be working just fine before today's maintenance.

Could put up items in RMAH for sale, but now got 32309 error.

Note: got authenticator up since long ago, so this shouldn't be the cause IMHO.
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Same issue here, worked fine before the maintenance.
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ditto.. :(
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Same here. It was fine right before the maintenance.
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same error for me too
RMAH states failed when I attempt to post an item for sale,

-Ach
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same error for me too
RMAH states failed when I attempt to post an item for sale,

-Ach


^^ This
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Bump for a quick fix, please…. (it's affecting me as well).
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hit me, too.
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Same issue here, when I look at the transaction log it also says that the battle net account can't be found error 36034.
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same here
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Im having the same problem. I also have an authenticator attached. Please fix this quickly Blizzard.
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Same issue here, I can't post anything to the RMAH. I've tried logging in and out and it doesn't make a difference. Both items getting the error on, were auctions that I canceled in order to re-post at a different price or to extend the time period.
Edited by Dirtyfrank#1218 on 5/21/2013 8:21 AM PDT
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90 Human Paladin
2855
Posts: 20
05/21/2013 08:15 AMPosted by Larvi
Same issue here, when I look at the transaction log it also says that the battle net account can't be found error 36034.


Yep. Same here.

Updating: did put 2 Tyrael's Might on sale on RMAH. It worked fine. Tried to put Manticore...got the error. Weird.
Edited by jtextor#1693 on 5/21/2013 8:32 AM PDT
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MVP - Technical Support
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Hmm...seems like Maintenance broke something. One thing you can try is to close the game and change your account password. That forces an account data refresh and resets flags on your account. No promise it will work, but it is worth a try and often fixes situations where the game is incorrectly detecting account settings.
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05/21/2013 08:23 AMPosted by MissCheetah
Hmm...seems like Maintenance broke something. One thing you can try is to close the game and change your account password. That forces an account data refresh and resets flags on your account. No promise it will work, but it is worth a try and often fixes situations where the game is incorrectly detecting account settings.


Tried this, but won't work..Frustrating
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MVP - Technical Support
Posts: 25,711
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Thanks for the update. If changing the pass did not work then it means they have another issue than simply an account data flag. I am glad everyone is posting though, hopefully the know about the issue by now and are working on a fix.
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