Diablo® III

Problems with my HD 7770 video card

Just added a MSI HD 7770 video card but it says "card not supported". I hit escape then diablo logo comes up for a sec then disappears but the game never starts. I check task manager and it is running in processes but it doesnt show up as a running program. Put old video card back in (GT 210) and it works again. Any suggestions?
Reply Quote
Support Forum Agent
texanfan,

Did you uninstall the Nvidia drivers and install the latest ATI drivers when changing the old card out?

If you just put the old card back in and it worked, it sounds like you didn't do anything with the drivers.

With the ATI card in place, can you post your dxdiag info please?

You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.
Reply Quote
texanfan,

Did you uninstall the Nvidia drivers and install the latest ATI drivers when changing the old card out?

If you just put the old card back in and it worked, it sounds like you didn't do anything with the drivers.

With the ATI card in place, can you post your dxdiag info please?

You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.


Not to sound like an a-hole, but there is a character limit.. he can't paste all of dxdiag in the chat box here.
Edited by PrinceVegeta#1797 on 4/12/2013 3:44 PM PDT
Reply Quote
------------------
System Information
------------------
Time of this report: 4/12/2013, 18:13:24
Machine name: SMITH-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 05/08/12 14:39:13 Ver: 06.10
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz (4 CPUs), ~3.1GHz
Memory: 8192MB RAM
Available OS Memory: 8144MB RAM
Page File: 2217MB used, 14068MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 7700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x683D)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_683D&SUBSYS_27101462&REV_00
Display Memory: 4095 MB
Dedicated Memory: 1005 MB
Shared Memory: 3090 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SAMSUNG
Monitor Id: SAM08FC
Native Mode: 1366 x 768(p) (59.790Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1172 (English)
Driver Version: 9.12.0.0
DDI Version: unknown
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/19/2012 15:08:04, 1151488 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2B7D-11CF-4673-1A07BEC2C535}
Vendor ID: 0x1002
Device ID: 0x683D
SubSys ID: 0x27101462
Revision ID: 0x0000
Driver Strong Name: oem68.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575A:9.12.0.0:pci\ven_1002&dev_683d
Rank Of Driver: 00E62001
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available

-------------
Sound Devices
-------------
Description: 1 - SAMSUNG (AMD High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtihdW76.sys
Driver Version: 7.12.0000.7712 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/6/2012 06:11:52, 96256 bytes
Other Files:
Driver Provider: Advanced Micro Devices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6526 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 12/13/2011 05:27:30, 4718952 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6526 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 12/13/2011 05:27:30, 4718952 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Gaming Keyboard G105
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC248
FF Driver: n/a

Device Name: Razer Naga Hex
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0036
FF Driver: n/a

Device Name: Razer Naga Hex
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0036
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC232
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC248
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Razer Naga Hex
| Vendor/Product ID: 0x1532, 0x0036
| Matching Device ID: hid\vid_1532&pid_0036&mi_01&col01
| Upper Filters: rzudd
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC231
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Razer Naga Hex
| Vendor/Product ID: 0x1532, 0x0036
| Matching Device ID: hid\vid_1532&pid_0036&mi_00
| Upper Filters: rzudd
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 1197.8 GB
Total Space: 1430.7 GB
File System: NTFS
Model: WDC WD15EARS-00MVWB0

Drive: D:
Model: HL-DT-ST BD-RE BH14NS40
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_84CA1043&REV_C4\3&11583659&0&E5
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18
Device ID: PCI\VEN_8086&DEV_1E18&SUBSYS_84CA1043&REV_C4\3&11583659&0&E4
Driver: n/a

Name: Intel(R) Z77 Express Chipset LPC Controller - 1E44
Device ID: PCI\VEN_8086&DEV_1E44&SUBSYS_84CA1043&REV_04\3&11583659&0&F8
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_84CA1043&REV_C4\3&11583659&0&E0
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E02&SUBSYS_84CA1043&REV_04\3&11583659&0&FA
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AAB0&SUBSYS_AAB01462&REV_00\4&2ECE1234&0&0108
Driver: n/a

Name: Intel(R) USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_84CA1043&REV_04\3&11583659&0&A0
Driver: n/a

Name: AMD Radeon HD 7700 Series
Device ID: PCI\VEN_1002&DEV_683D&SUBSYS_27101462&REV_00\4&2ECE1234&0&0008
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_84CA1043&REV_04\3&11583659&0&D0
Driver: n/a

Name: Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_84CA1043&REV_09\3&11583659&0&08
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_84CA1043&REV_04\3&11583659&0&E8
Driver: n/a

Name: 2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0100
Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_84CA1043&REV_09\3&11583659&0&00
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043&REV_04\3&11583659&0&FB
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1B21&DEV_1080&SUBSYS_84891043&REV_03\4&17F33A27&0&00E5
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_84451043&REV_04\3&11583659&0&D8
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_84321043&REV_06\4&11EB9DBD&0&00E4
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
PP PCM Wrapper,0x00200000,1,1,ppPCMEnc.ax,1.01.0000.0321
CyberLink RealMedia Splitter,0x00600000,1,1,CLRMSplitter.ax,1.00.0000.1103
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.02.4494.0000
CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226
ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.02.4494.0000
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.02.4494.0000
ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.02.4494.0000
ATI Ticker,0x00200000,0,1,Ticker.ax,
CyberLink Editing Service 5.0 (Source),0x00200000,0,2,CLEdtKrn.dll,5.05.0000.2626
Cyberlink Track Filter,0x00200000,1,1,YCTrack.ax,1.01.0000.0222
CyberLink UltraSpeed/SVRT Demultiplexer,0x00200000,1,0,SE_CLEdtDemuxer.ax,1.02.0002.2311
CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314
PP Video Regulator,0x00200000,1,1,ppResample.ax,2.05.0000.1818
PP TV Audio Decoder,0x00200000,1,1,claudTV.ax,6.00.0000.4104
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
PP YUY2 Deinterlace,0x00200000,1,1,ppDItlYuY2.ax,2.05.0000.2703
CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.4414
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
ArcSoft Audio Decoder HD,0x00200000,1,1,ASAudioHD.ax,1.03.0003.0127
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
,0x00000000,0,0,,
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
PP IDM,0x00200000,1,1,ppIDMF.ax,1.00.0000.5113
CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.2911
CyberLink UltraSpeed/SVRT Demultiplexer,0x00200000,1,0,CLEdtDemuxer.ax,1.02.0001.7826
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
MPC - RealVideo Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.03.1572.0000
PP Video Effect,0x00200000,1,1,ppVidFx.ax,1.00.0000.6108
CyberLink Line21 Decoder (PDVD10),0x00200000,0,2,CLLine21.ax,4.00.0000.10324
CyberLink Matroska Splitter,0x00200000,1,2,CLMKVSplter.ax,1.00.0000.1329
Cyberlink TS Information,0x00200000,1,0,ppTSInfo.ax,1.02.0001.3026
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
CyberLink DVD Navigator (PDVD10),0x00200000,0,3,CLNavX.ax,8.01.0000.3411
PP Video Decoder,0x00200000,2,3,ppGenericVSD.ax,6.00.4900.9516
CyberLink AudioCD Filter (PDVD10),0x00200000,0,1,CLAudioCD.ax,5.00.0000.7823
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
PP Audio Resampler,0x00200000,1,1,ppAuRsmpl.ax,2.00.0000.4301
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
PP Dump Dispatch Filter,0x00200000,1,0,CLDumpDispatch.ax,1.02.0001.2412
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.4900.9516
CyberLink Matroska Splitter(PDVD10),0x00200000,1,2,CLMKVSplter.ax,1.00.0000.1902
CyberLink TimeStretch Filter (PDVD10),0x00200000,1,1,clauts.ax,2.00.0000.3404
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.05.0000.21219
ATI MPEG Video Decoder,0x00200000,1,2,atimpenc.dll,12.05.0000.21219
CyberLink RealMedia Splitter(PDVD10),0x00600000,1,1,CLRMSplitter.ax,1.00.0000.1706
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
PP File Reader (Async.),0x00200000,0,1,ppReader.ax,2.00.0000.0812
PP Snapshot Filter,0x00200000,1,0,ppSnapshot.ax,1.00.0000.0001
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
YC_EVRWindow,0x00200000,0,0,YCEvr.dll,1.00.0001.4504
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
PP Dump Filter,0x00200000,1,0,CLDump.ax,3.00.0000.10814
CyberLink MPEG-4 Splitter,0x00200000,1,2,SE_clm4splt.ax,1.01.0000.2309
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
PP DV Buffer,0x00200000,2,0,ppDVBuffer.ax,2.00.0000.1610
CyberLink DV Buffer,0x00200000,0,1,ppDVDump.ax,2.00.0001.0002
MPC - FLV Splitter (Gabest),0x00600000,1,1,FLVSplitter.ax,1.03.2099.0000
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328
P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.04.0000.3408
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
CyberLink Mux Push Source,0x00200000,0,1,SE_CLMuxPushSrc.ax,1.00.0000.3509
CyberLink FLV Splitter,0x00800001,1,1,CLFLVSplitter.ax,1.00.0000.1117
PP DDR,0x00200000,1,0,ppRender.ax,2.00.0002.0026
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
CyberLink Audio Decoder (PDVD10),0x00201000,1,1,Claud.ax,8.04.0000.4528
CyberLink Video/SP Decoder (PDVD10),0x00602000,2,3,CLVsd.ax,8.04.0000.2505
CyberLink HD/BD Mixer (PDVD10),0x00200000,1,2,CLHBMixer.ax,2.00.0000.3407
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030
PP TL MPEG Splitter,0x00200000,1,2,CLTLMSplter.ax,3.03.0000.1917
Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0096.0014
Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0096.0014
PP M2V Writer,0x00200000,1,0,PPM2VWriter.ax,1.03.0000.2523
CyberLink Audio Commercial Cut Analyzer,0x00200000,1,1,CLAudCM.ax,1.00.0000.1725
PP DV TCR,0x00200000,1,1,ppDVTCR.ax,2.01.0000.6525
CyberLink Video Decoder,0x00700100,1,2,clcvd.ax,1.00.0000.1230
Cyberlink Sub-Picture Filter,0x00200000,1,1,CLSubPic.ax,3.00.0000.0728
CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.0000.1017
CyberLink Audio Effect (PDVD10),0x00200000,1,1,ClAudFx.ax,6.00.0000.7225
PP Audio Encoder,0x00200000,2,0,CLAudEnc.ax,2.01.0000.1926
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.01.0000.2928
CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000.2301
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21219
Xvid MPEG-4 Video Decoder,0x00800000,1,1,xvid.ax,1.01.0003.0000
CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.1008
PP MPEG Muxer,0x00200000,2,1,MpgMux.ax,5.02.0000.2424
AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.05.0000.21219
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
CyberLink Frame Parser,0x00200000,2,0,CLFParser.ax,1.00.0000.3702
madFlac Decoder,0x00600000,1,1,madFlac.ax,1.10.0000.0000
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001.2412
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
CyberLink MPEGV Analyzer,0x00200000,1,1,SE_CLMPEGVAnalyzer.ax,1.00.0000.3512
CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2625
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21219
Haali Video Renderer,0x00200000,1,0,dxr.dll,
MPC - RealMedia Source,0x00600000,0,0,RealMediaSplitter.ax,1.03.1572.0000
CyberLink SBE Source Filter,0x00200000,0,0,CLSBESrc.ax,1.00.0000.3628
CyberLink AVCHD Navigator,0x00600000,0,3,CLAVCHDNav.ax,2.00.0000.4516
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.05.0000.21219
CyberLink Digest Filter (PDVD10),0x00200000,2,2,DigestFilter.dll,1.00.0000.4028
Cyberlink Dump Dispatch Filter,0x00200000,1,0,SE_CLDumpDispatch.ax,1.03.0000.3509
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
FLV4 Video Decoder,0x00400000,1,1,FLVSplitter.ax,1.00.0000.0005
CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000.2301
CyberLink Stamp Effect,0x00200000,1,1,ppStampEffect.ax,1.00.0000.4125
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
CyberLink Demultiplexer,0x00200000,1,0,cldemuxer.ax,1.00.0000.7830
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
PP YUY2 Sub-Sampling,0x00200000,1,1,ppSubYUY2.ax,2.05.0000.2628
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Cyberlink SubTitle Importor (PDVD10),0x00200000,2,1,CLSubTitle.ax,2.00.0000.1823
Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.3016
CyberLink TL MPEG Splitter,0x00200000,1,2,SE_CLTLMSplter.ax,3.04.0000.2309
CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.2017
ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.21219
Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.11.0096.0014
PP Audio Effect,0x00200000,1,1,CLAudFx.ax,6.01.0000.3122
PP WAV Dest,0x00200000,0,0,PPWavDest.ax,1.00.0000.0002
Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122
CyberLink RealVideo Decoder,0x00600000,1,1,CLRMVD.ax,1.00.0000.1021
MPC - RealAudio Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.03.1572.0000
CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1.00.0000.1017
CyberLink TL MPEG Splitter,0x00200000,1,2,YCTLMSplter.ax,3.02.0000.2219
CyberLink Audio Decoder,0x00200000,1,1,SE_claud.ax,8.03.0000.2407
PP Audio Decoder,0x00200000,1,1,CLAud.ax,8.03.0000.2417
CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
CyberLink SnapShotTIP Filter,0x00200000,1,1,CLSShot.ax,1.00.0000.4022
PP MPEG Splitter,0x00200000,1,2,ppSplter.ax,3.03.0000.1917
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Cyberlink Scene Detect Filter,0x00200000,1,1,ppScnDt.ax,1.00.0000.0813
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.11.0096.0014
PP Audio Noise Reduction (CES),0x00200000,1,1,CLAuNRWrapper.ax,2.00.0000.3319
CyberLink Tzan Filter,0x00200000,1,1,CLTzan.ax,3.00.0000.2118
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
CyberLink H.264/AVC Decoder,0x00200000,1,2,cl264dec.ax,2.01.5330.5916
CyberLink HAM Decoder,0x00600000,0,1,clcvd.ax,1.00.0000.1230
PP Gate Filter,0x00200000,1,1,ppGate.ax,1.00.0000.0001
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
CyberLink Tzan Filter (PDVD10),0x00200000,1,1,CLTzan.ax,3.05.0000.4515
PP DV Dump Filter,0x00200000,1,0,ppDVDump.ax,2.00.0001.0002
ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.02.4494.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
CyberLink WebCamera NULL Render,0x00200000,0,0,YCWEBCAMERARENDER.ax,2.00.10175.3910
madFlac Source,0x00600000,0,1,madFlac.ax,1.10.0000.0000
CyberLink RealVideo Decoder(PDVD10),0x00600000,1,1,CLRMVD.ax,1.00.0000.1225
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
CyberLink Video Regulator,0x00200000,1,1,YCRgl.ax,3.00.0000.1228
Cyberlink SubTitle Importor 2.0 (PDVD10),0x00200000,1,0,CLSubTitle.ax,2.00.0000.1823
CyberLink MPEGV Analyzer,0x00200000,1,1,CLMPEGVAnalyzer.ax,1.00.0000.3618
MPC - FLV Source (Gabest),0x00600000,0,0,FLVSplitter.ax,1.03.2099.0000
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
PowerProducer Double Tee,0x00200000,1,2,ppDoubleTee.ax,1.00.0000.1224
CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000.2219
CyberLink RealAudio Decoder,0x00600000,1,1,CLRMAud.ax,1.00.0000.1106
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723
CyberLink Video Decoder (PDVD10),0x00200000,1,2,CLCvd.ax,1.00.0030.3327
PP Video Regulator,0x00200000,1,1,CLRGL.ax,3.00.0000.2430
PP SnapShotTIP Filter,0x00200000,1,1,ppSShot.ax,1.00.0000.2617
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
CyberLink WMV Dumper,0x00200000,2,0,YCWMVDump.ax,1.00.0000.2625
CyberLink SBE Filter,0x00200000,0,0,CLSBE.ax,1.00.0000.3628
CyberLink MPEG-4 Splitter (PDVD10),0x00600000,1,2,clm4splt.ax,1.01.0000.2906
CyberLink RealAudio Decoder(PDVD10),0x00600000,1,1,CLRMAud.ax,1.00.0000.1225
ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.02.4494.0000
ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.21219
CyberLink MPEG Muxer,0x00200000,2,1,SE_MpgMux.ax,5.02.0000.2311
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
MPC - RealMedia Splitter,0x00600000,1,1,RealMediaSplitter.ax,1.03.1572.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000.1818
CyberLink MPEG-4 Muxer,0x00200000,1,1,SE_clm4muxer.ax,1.05.0000.1109
PP Byte Counter,0x00200000,1,1,ppByteCounter.ax,1.00.0000.1224
CyberLink AVI Audio Time Regulator,0x00200000,1,1,AVI_AudTR.ax,1.00.0000.1515
P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815
PP MPEG Video Encoder,0x00200000,1,1,CLVidEnc.ax,6.04.0001.3511
CyberLink FLV Splitter(PDVD10),0x00800001,1,1,CLFLVSplitter.ax,1.00.0000.2027
Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.2518
Haali Video Sink,0x00200000,1,0,splitter.ax,1.11.0096.0014
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
PP TimeStretch Filter (CES),0x00200000,1,1,clauts.ax,1.00.0000.4024
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929
CyberLink MPEG-4 Splitter,0x00200000,1,2,clm4splt.ax,1.00.0000.6622
CyberLink MPEG-4 Muxer,0x00200000,1,1,clm4muxer.ax,1.00.0000.4724

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.02.4494.0000
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
ffdshow Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
Helix YV12 YUV Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21219
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
,0x00000000,0,0,,
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
AMD HD Audio HDMI out #0,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
CyberLink Web Camera Filter,0x00200000,0,1,YCWebCameraSource.ax,2.00.10175.3910

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
1 - SAMSUNG (AMD High Definitio,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Renderer (PDVD10),0x00200000,1,0,cladr.ax,7.00.0000.4422
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: 1 - SAMSUNG (AMD High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
Reply Quote
Support Forum Agent
texanfan,

DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available


This is where it's having a problem. These should all say they're enabled. If they don't, the game's not going to run.

Did you just install the drivers again before posting this dxdiag or was it done earlier?

Did you do an uninstall of the Nvidia drivers or just leave them as is and put in the ATI drivers?

Or did you by any chance try running a driver cleaner app to remove all the old driver info?

Have you rebooted the pc lately?
Reply Quote
I uninstalled drivers, rebooted and then reinstalled all drivers and updated from web. Now it is working.
Thanks for your help, must have been something it was hanging on.
Reply Quote

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