Diablo® III

Network connection lost

Been having this happen for the last few weeks but now it has happened a dozen times in one day.

Windows 7 64
Charter Suite (f-Secure)
Broadcom 2/15/2011 version 14.6.1.0
Belkin f5d 8235-4 v2
Ubee u10c03520
Charter
Wired
Alta Loma, Ca.
Tracing route to 12.129.209.68 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms WL.domain.com [192.168.2.1]
2 * * * Request timed out.
3 9 ms 6 ms 5 ms dtr02rancca-tge-0-1-1-1.ranc.ca.charter.com [96.34.98.104]
4 6 ms 7 ms 6 ms dtr01rancca-tge-0-0-0-0.ranc.ca.charter.com [96.34.98.228]
5 8 ms 22 ms 12 ms crr01rvsdca-tge-0-4-0-4.rvsd.ca.charter.com [96.34.100.208]
6 9 ms 11 ms 13 ms bbr01rvsdca-bue-2.rvsd.ca.charter.com [96.34.2.66]
7 12 ms 11 ms 16 ms 216.156.65.85.ptr.us.xo.net [216.156.65.85]
8 13 ms 13 ms 12 ms 216.156.4.2.ptr.us.xo.net [216.156.4.2]
9 14 ms 17 ms 65 ms 205.158.79.242.ptr.us.xo.net [205.158.79.242]
10 13 ms 13 ms 16 ms cr2.la2ca.ip.att.net [12.123.30.190]
11 16 ms 13 ms 13 ms gar20.la2ca.ip.att.net [12.122.128.181]
12 13 ms 13 ms 13 ms 12-122-254-238.attens.net [12.122.254.238]
13 20 ms 14 ms 14 ms 206.16.68.46
14 * * * Request timed out.
15 * * * Request timed out.
16

Tracing route to 12.129.209.68 over a maximum of 30 hops

0 rob-PC.Belkin [192.168.2.5]
1 WL.domain.com [192.168.2.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 rob-PC.Belkin [192.168.2.5]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% WL.domain.com [192.168.2.1]

Trace complete.
Edited by Error7#1192 on 4/15/2013 8:53 PM PDT
Reply Quote
I've been having the same problem. Network disconnect is happening virtually every other game. It seems to have become noticeably worse ever since the PTR went live. Extremely frustrating to say the least. Please investigate Blizz, would be appreciated.
Reply Quote
Any network techs see anything wrong with my trace routes or path ping?
Reply Quote
Yeah I just cant play.. I just started a game, selected my rend barb mp10 and ran around for 10 mins. boom! disconnected and sent to character selection screen
Edited by Error7#1192 on 4/15/2013 9:24 PM PDT
Reply Quote
your trace suggests something wrong with your ISP
hop#2 you have timeouts
Reply Quote
same issue i havent got dc on another account but with my account barbar mp1 have dc every 10 minutes...dont understand why another account works...there is issue with blizzard not with ym provider...
Reply Quote
I'm having the same issue. Getting frustrating..
Reply Quote
Same just happened to me, now i have to relevel my plvl39 Hardcore monk,.. Thanks blizzard!
Reply Quote
major lag here australia. happened since maintenance
Reply Quote
I have never had an issue with lag since launch. However the last 2 weeks have been horrible. The game lags terribly and then I'm dead. Now tonight, in about a half hour span I've have 2 game disconnects one from battle.net completely. I've checked my internet and its working fine, plus other games play fine. Will Blizz ever chime in on this?
Reply Quote
Hey Blizzard, thanks for the technical support. I thought I posted this in the tech support forum. No one works here I guess..
Reply Quote
04/18/2013 11:52 AMPosted by Error7
Hey Blizzard, thanks for the technical support. I thought I posted this in the tech support forum. No one works here I guess..


dont expect that every thread posted will get an answer. inculding yours.
besides i already told you what was up with your trace.

you need to look at your equipment and make sure its functioning correctly. then look at your ISP.
hop#2 shows request timeouts because it couldnt communcate with the server.
Reply Quote
I have same issue too. I'm disconnecting every 20-30 minutes and also some places. Example I got Network Disconnect in "Arreat Crater" like 10 times. Other one is "Hall Of Damned". I'm getting these disconnections, generally when I'm entering some places. Isn't there any fix of this?

Normally I can play other online games without any issues except Diablo.
Reply Quote
Yay! I love losing my stacks of valor thanks to random network disconnect. Second time this has happened today.

No I don't use a router, if my connection goes out it's out for a few hours(cable).

My music is still streaming, and I'm still online in D3, fix your crap servers already this is getting old.
Reply Quote
I had the same problem with my WW Barb, changed the display to windowed (fullscreen) and that did the trick for me.
Reply Quote
So i can connect and play on my Crusader, however i cant connect with my DH, The DH is my main acc. i need to know how to fix this pls ty
Reply Quote
Just got another network disconnect after opening a rift. Thanks Blizz, I lost 5 fragments, pools of reflection, and was assessed a repair bill for being slain in combat. I'm not a happy camper.

This happened yesterday too. I didn't notice the death penalties then, but I did today. What a bunch of crap.

Question: If network disconnect occurs in HC play, is the character killed????? If it does, it's a real discouragement to ever play HC, just to randomly have the game end. It's bad enough to get one-hitted from a bomb being lobbed from something off-screen.
Reply Quote
MVP - Technical Support
Posts: 17,284
View profile
08/03/2014 07:42 AMPosted by Phaelanx
Question: If network disconnect occurs in HC play, is the character killed?????


Sometimes, they are killed. That is part of the price of playing HC. Most folks try out SC first to make sure they have a stable connection and no graphics related DC issues.
Reply Quote
Posts: 14
I've came back after taking a long break from D3 and I can't play 20 min without getting disconnected from the server. Never had any problems before with this game. Same hardware. Same internet. Same quality of internet, since that's what I do for a living.
Been trying off and on for a week or so and crash in the first Church area, at random. Outside the game is doesn't seem to disconnect me.
Reply Quote
I had the same issue. I've desinstalled NV Geforce 340.52 drivers for older ones. Works fine now. I hope it may help you.
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Reason
Explain (256 characters max)
Submit Cancel

Reported!

[Close]