Diablo® III

forgot account, how to get back?

one of my friend didnt play like few months, he forgot his account, so he try to do the RECOVER YOUR BATTLE.NET ACCOUNT NAME, when he input his name and phone number, but it said " An error has occurred. This cellphone/name combination does not exist." does anybody know another way to get his account back? thx
Reply Quote
Support Forum Agent
Posts: 38,267

He'll need to contact us himself to see if we can help him with finding the account.

This article will lead him through the process.

http://us.battle.net/support/en/article/contact?utm_source= internal-support_forums&utm_medium= posting &utm_campaign=BlizzardCS&utm_content=041813

He'll need to call most likely.
Reply Quote
got it, thank u
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Explain (256 characters max)