Diablo® III

forgot account, how to get back?

one of my friend didnt play like few months, he forgot his account, so he try to do the RECOVER YOUR BATTLE.NET ACCOUNT NAME, when he input his name and phone number, but it said " An error has occurred. This cellphone/name combination does not exist." does anybody know another way to get his account back? thx
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Support Forum Agent
Posts: 42,458

He'll need to contact us himself to see if we can help him with finding the account.

This article will lead him through the process.

http://us.battle.net/support/en/article/contact?utm_source= internal-support_forums&utm_medium= posting &utm_campaign=BlizzardCS&utm_content=041813

He'll need to call most likely.
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got it, thank u
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