Diablo® III

Error 10017: Error when creating the game?

Support Forum Agent
Vapo ,

Could you delete your D3Debug.txt file located in your main Diablo III game folder, then try logging in again, and after it errors, post the newly created D3Debug.txt file?
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Reset did not work.
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4900 de activate app 1 iconic 1
2013.04.09 20:11:30.815589500 ACTIVATE APP 1 iconic 0
2013.04.09 20:11:30.817113200 TestCoopLevel - D3DERR_DEVICENOTRESET
2013.04.09 20:11:30.822746500 Reset() Attempt started - soft reset!
2013.04.09 20:11:31.066909500 Est. Available Texture Memory = 684 MB
2013.04.09 20:11:31.068817200 DeviceReset() succeeded!
2013.04.09 20:11:31.070737900 Setting depth texture, fmt = 36
2013.04.09 20:11:31.071816200 PostFXGfxInit() success
2013.04.09 20:11:31.073840500 SubObjectGfxInit() 1
2013.04.09 20:11:31.486461200 TestCoopLevel - S_OK
2013.04.09 20:11:36.045294500 ===== Battle.net Platform : Connect =====
2013.04.09 20:11:36.046764200 ===== Battle.net Platform : Connect =====
2013.04.09 20:11:36.047771500 ===== Battle.net Platform : calling Interface.Connect to Bnet us.actual.battle.net:1119 =====
2013.04.09 20:11:36.377724200 >>> Platform::OnConnected_Internal code=0 connId=7 address=us.actual.battle.net port=1119
2013.04.09 20:11:36.483099500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Authentication_Internal code=0
2013.04.09 20:11:36.484713900 ===== Battle.net Platform : Connected to Battle.net =====
2013.04.09 20:11:36.485943200 ===== Battle.net Platform : Authentication.Logon lotuselisett@hotmail.com =====
2013.04.09 20:11:36.553508200 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Challenge_Internal code=0
2013.04.09 20:11:36.555739900 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Report_Internal code=0
2013.04.09 20:11:36.835054200 >>> lotuselisett@hotmail.com BnetService::Authentication::LogonCallback code=0
2013.04.09 20:11:36.836567500 >>> AuthenticationListener::OnUpdate code=0
2013.04.09 20:11:37.329038200 >>> AuthenticationListener::OnModuleMessage name=RequestPassword
2013.04.09 20:11:37.330594200 >>> lotuselisett@hotmail.com BnetService::Authentication_OnModuleMessage name=RequestPassword
2013.04.09 20:11:38.684061200 >>> AuthenticationListener::OnUpdate code=0
2013.04.09 20:11:38.754315500 >>> AuthenticationListener::OnFinish code=0
2013.04.09 20:11:38.756052500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Presence_Internal code=0
2013.04.09 20:11:38.757381200 >>> AuthenticationListener::OnListGameAccounts countGameAccounts=1
2013.04.09 20:11:38.758819900 >>> { none: (NONE) } game_account_id { high: 144115192370840627 low: 16757158 }
2013.04.09 20:11:38.760208500 >>> BnetService::SelectAvailableGameAccountEvent waiting for more presence, timeElapsed=0
2013.04.09 20:11:39.176204500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Resources_Internal code=0
2013.04.09 20:11:39.178036900 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Exchange_Internal code=0
2013.04.09 20:11:39.179500500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Search_Internal code=0
2013.04.09 20:11:39.246585900 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Friends_Internal code=0
2013.04.09 20:11:39.493357900 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_ProfanityFilter_Internal code=0
2013.04.09 20:11:39.915785900 >>> Andy Nguyen BnetService::SelectGameAccount id={ high: 144115192370840627 low: 16757158 }
2013.04.09 20:11:40.477317900 >>> Andy Nguyen AuthenticationListener::OnGameAccountSelected gameAccountId=game_account_id { high: 144115192370840627 low: 16757158 }
2013.04.09 20:11:40.479391200 >>> Andy Nguyen BnetService::GameAccountLogon_SelectGameAccountCallback code=0
2013.04.09 20:11:40.634985200 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Achievements_Internal code=0
2013.04.09 20:11:40.637811500 BnetCommon::Achievements::PrepareStaticData: Static Data attribute: :timestamp: = Friday, 01 March , 2013
2013.04.09 20:11:40.644865900 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Whisper_Internal code=0
2013.04.09 20:11:41.093219900 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_UserManager_Internal code=0
2013.04.09 20:11:41.180333500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Games_Internal code=0
2013.04.09 20:11:41.182540900 SendCustom hero:(no hero selected) id:6 count:5
2013.04.09 20:11:41.184444200 >>> (no hero selected) BnetGames::RefreshFactories calling Games.ListGameFactories
2013.04.09 20:11:41.186110200 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Party_Internal code=0
2013.04.09 20:11:41.187824200 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Chat_Internal code=0
2013.04.09 20:11:41.390358900 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories -- code=0
2013.04.09 20:11:41.392675500 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories -- Enumerated 9 game factories.
2013.04.09 20:11:41.394500900 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=2072950897885814257 attributes=PlayerGroup={ int: 1 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 0 }|GameType={ int: 1 }|
2013.04.09 20:11:41.396213200 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=1031816251301367812 attributes=PlayerGroup={ int: 1 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 1 }|GameType={ int: 1 }|
2013.04.09 20:11:41.397903500 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=8955269218083090226 attributes=PlayerGroup={ int: 2 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 0 }|GameType={ int: 1 }|
2013.04.09 20:11:41.399630500 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=626481786055617343 attributes=PlayerGroup={ int: 0 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 3 }|GameType={ int: 1 }|
2013.04.09 20:11:41.401271900 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=5918909392430233139 attributes=PlayerGroup={ int: 0 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 1 }|GameType={ int: 1 }|
2013.04.09 20:11:41.403045500 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=11215116848066334045 attributes=PlayerGroup={ int: 0 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 2 }|GameType={ int: 1 }|
2013.04.09 20:11:41.404689500 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=8769072232695465744 attributes=PlayerGroup={ int: 0 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 0 }|GameType={ int: 1 }|
2013.04.09 20:11:41.406277900 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=735649479150567320 attributes=PlayerGroup={ int: 1 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 3 }|GameType={ int: 1 }|
2013.04.09 20:11:41.407846900 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=17121388443872770958 attributes=PlayerGroup={ int: 1 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 2 }|GameType={ int: 1 }|
2013.04.09 20:11:41.412201900 >>> BnetRID::GameAccountLogon_OnInitialLoginData code=0
2013.04.09 20:11:41.414392500 SendCustom hero:(no hero selected) id:15 count:5
2013.04.09 20:11:41.416085900 Chat System Message: Welcome to Diablo III! (v1.0.7.15295)
Type /? for a list of available chat commands.

2013.04.09 20:11:41.418126500 SendCustom hero:(no hero selected) id:3 count:5
2013.04.09 20:11:41.776016900 >>> Platform::WaitForBasicInitialized
2013.04.09 20:11:41.777991200 >>> Platform::WaitForBasicInitialized success.
2013.04.09 20:11:41.787018500 --- OS memory stats -----
2013.04.09 20:11:41.789000900 Virtual size: 690.73 Mb
2013.04.09 20:11:41.790545900 Total free: 3388.55 Mb
2013.04.09 20:11:41.792094200 Largest free block: 2047.19 Mb
2013.04.09 20:11:41.793657200 --- OS memory stats end-----
2013.04.09 20:11:41.795345500 SendCustom hero:LOTUSGALAXY id:8 count:5
2013.04.09 20:11:41.917004500 >>> LOTUSGALAXY BnetParty::AutoCreateMyParty current PartyId List is empty.
2013.04.09 20:11:42.335564900 ERROR: >>> LOTUSGALAXY===== Battle.net sCallback_AutoCreateMyParty code=10017 An internal error occurred. (Error 10017) =====
2013.04.09 20:11:42.337671500 >>> LOTUSGALAXY ---------------- ModalNotificationManager::SetOkNotification: There was an error creating your own party. (Error 10017)
2013.04.09 20:11:42.462053900 Disposing UI for World
2013.04.09 20:11:42.465247200 Client Disposed world.
2013.04.09 20:11:42.466990200 Initializing client world BattleNet_Act3Screen...
2013.04.09 20:11:44.607083900 >>> Andy Nguyen ((no hero selected)) OnlineService::BnetService::Logout
2013.04.09 20:11:44.609366900 ENDING GAME
2013.04.09 20:11:44.611939200 SendCustom hero:(no hero selected) id:16 count:5
2013.04.09 20:11:44.614379200 Disposing UI for World
2013.04.09 20:11:44.622301200 Client Disposed world.
2013.04.09 20:11:44.678359200 SubsystemsDispose: 54 - Wind
2013.04.09 20:11:44.683537500 SubsystemsDispose: 45 - CPlayer
2013.04.09 20:11:44.687121900 SubsystemsDispose: 36 - UI
2013.04.09 20:11:44.694154900 Disposing UI root!
2013.04.09 20:11:44.700356900 SubsystemsDispose: 27 - CWorlds
2013.04.09 20:11:44.705234500 SubsystemsDispose: 18 - PostFX
2013.04.09 20:11:44.709269900 SubsystemsDispose: 9 - CTimedEvents
2013.04.09 20:11:44.720982500 SubsystemsDispose: 0 - ProfUI
2013.04.09 20:11:44.722674900 STARTING Menu
2013.04.09 20:11:45.194941200 Setting depth texture, fmt = 36
2013.04.09 20:11:45.197104200 PostFXGfxInit() success
2013.04.09 20:11:45.199213500 SubObjectGfxInit() 1
2013.04.09 20:11:45.215866200 Initializing client world BattleNet_MainScreen...
2013.04.09 20:11:45.278279900 >>> Andy Nguyen ((no hero selected)) OnlineService::BnetService::Logout
2013.04.09 20:11:45.280663900 >>> (no hero selected) OnlineService::BnetService::LogoutSynchronously
2013.04.09 20:11:45.282319500 ===== BnetCommon::Platform::Disconnect connectionState=2 =====
2013.04.09 20:11:45.283918500 ===== BnetClient::Platform::PrepareForDisconnect =====
2013.04.09 20:11:45.354205200 >>> (no hero selected) BnetSocial::CleanupBeforeDisconnect_OnCancelSubscription token=38 code=0 unsubscribe gameAccountEntityId={ high: 144115192370840627 low: 8617660 }
2013.04.09 20:11:45.425068500 >>> (no hero selected) BnetSocial::CleanupBeforeDisconnect_OnCancelSubscription token=39 code=0 unsubscribe gameAccountEntityId={ high: 144115192370840627 low: 16757158 }
2013.04.09 20:11:45.712966200 >>> (no hero selected) BnetSocial::CleanupBeforeDisconnect_OnCancelSubscription token=40 code=0 unsubscribe gameAccountEntityId={ high: 144115192370840627 low: 8776002 }
2013.04.09 20:11:45.715251200 >>> (no hero selected) BnetSocial::CleanupBeforeDisconnect_OnCancelSubscription token=41 code=0 unsubscribe gameAccountEntityId={ high: 144115192370840627 low: 8231306 }
2013.04.09 20:11:45.717285900 >>> (no hero selected) BnetSocial::CleanupBeforeDisconnect_OnCancelSubscription token=42 code=0 unsubscribe gameAccountEntityId={ high: 144115192370840627 low: 14243879 }
2013.04.09 20:11:45.719119900 >>> (no hero selected) BnetSocial::CleanupBeforeDisconnect_OnCancelSubscription token=43 code=0 unsubscribe gameAccountEntityId={ high: 144115192370840627 low: 10423403 }
2013.04.09 20:11:45.720848500 >>> (no hero selected) BnetSocial::CleanupBeforeDisconnect_OnCancelSubscription token=44 code=0 unsubscribe gameAccountEntityId={ high: 144115192370840627 low: 12389195 }
2013.04.09 20:11:45.722643200 >>> (no hero selected) BnetSocial::CleanupBeforeDisconnect_OnCancelSubscription token=45 code=0 unsubscribe gameAccountEntityId={ high: 144115192370840627 low: 10721671 }
2013.04.09 20:11:45.735613200 ===== BnetCommon::Platform::Disconnect calling Interface.Disconnect =====
2013.04.09 20:11:45.748224900 >>> Battle.net InterfaceListener::OnDisconnected code=3005 connId=7
2013.04.09 20:11:45.749965200 >>> Platform::OnDisconnected_Internal connId=7
2013.04.09 20:11:45.751897900 >>> (no hero selected) ===== Battle.net Disconnected logoutRequested=yes =====
2013.04.09 20:11:45.753536500 ===== BnetCommon::Platform::Disconnect connectionState=0 =====
2013.04.09 20:11:45.755214500 >>> (no hero selected) ===== Battle.net Logged Out =====
2013.04.09 20:11:45.757368900 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Authentication_Internal code=9
2013.04.09 20:11:45.759176200 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Presence_Internal code=9
2013.04.09 20:11:45.760791500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Friends_Internal code=9
2013.04.09 20:11:45.762468900 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Party_Internal code=9
2013.04.09 20:11:45.764151500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Chat_Internal code=9
2013.04.09 20:11:45.765799200 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Whisper_Internal code=9
2013.04.09 20:11:45.767462900 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_UserManager_Internal code=9
2013.04.09 20:11:45.769157200 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Resources_Internal code=9
2013.04.09 20:11:45.770819900 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Games_Internal code=9
2013.04.09 20:11:45.772487500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Exchange_Internal code=9
2013.04.09 20:11:45.774180500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Search_Internal code=9
2013.04.09 20:11:45.775934200 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Achievements_Internal code=9
2013.04.09 20:11:45.777653900 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_ProfanityFilter_Internal code=9
2013.04.09 20:11:45.779424500 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Challenge_Internal code=9
2013.04.09 20:11:45.781162900 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Report_Internal code=9
2013.04.09 20:11:45.794580500 >>> (no hero selected) OnlineService::BnetService::LogoutSynchronously
2013.04.09 20:11:45.799017500 ===== BnetCommon::Platform::Disconnect connectionState=0 =====
2013.04.09 20:11:47.567056500 de activate app 0 iconic 0
2013.04.09 20:11:47.722749200 TestCoopLevel - D3DERR_DEVICELOST
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delete
Edited by brandnewflux#1824 on 4/9/2013 6:48 PM PDT
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Support Forum Agent
Ok, it's actually reporting "an internal error" has occurred.

For that, try the steps in this article.

https://us.battle.net/support/en/article/internal-error?utm_source= internal-support_forums&utm_medium= posting &utm_campaign=BlizzardCS&utm_content=040913

My guess is you'll need to download the game installer and run it to replace any corrupted or missing files. The process doesn't take anywhere near as long as reinstalling though.
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2013.04.09 21:13:13.334410600 de activate app 1 iconic 1
2013.04.09 21:13:13.733251100 ACTIVATE APP 1 iconic 0
2013.04.09 21:13:13.740075100 TestCoopLevel - D3DERR_DEVICENOTRESET
2013.04.09 21:13:13.758004100 Reset() Attempt started - soft reset!
2013.04.09 21:13:13.884759100 Est. Available Texture Memory = 3364 MB
2013.04.09 21:13:13.892061600 DeviceReset() succeeded!
2013.04.09 21:13:13.900795100 Setting depth texture, fmt = 36
2013.04.09 21:13:13.907854100 PostFXGfxInit() success
2013.04.09 21:13:13.916463600 SubObjectGfxInit() 1
2013.04.09 21:13:14.518108600 TestCoopLevel - S_OK
2013.04.09 21:13:18.988020100 ===== Battle.net Platform : Connect =====
2013.04.09 21:13:18.994345600 ===== Battle.net Platform : Connect =====
2013.04.09 21:13:19.000039600 ===== Battle.net Platform : calling Interface.Connect to Bnet us.actual.battle.net:1119 =====
2013.04.09 21:13:19.330598100 >>> Platform::OnConnected_Internal code=0 connId=2 address=us.actual.battle.net port=1119
2013.04.09 21:13:19.466865600 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Authentication_Internal code=0
2013.04.09 21:13:19.473201600 ===== Battle.net Platform : Connected to Battle.net =====
2013.04.09 21:13:19.478968600 ===== Battle.net Platform : Authentication.Logon oreokid87@hotmail.com =====
2013.04.09 21:13:19.569113100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Challenge_Internal code=0
2013.04.09 21:13:19.575253100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Report_Internal code=0
2013.04.09 21:13:19.841870100 >>> oreokid87@hotmail.com BnetService::Authentication::LogonCallback code=0
2013.04.09 21:13:19.848427600 >>> AuthenticationListener::OnUpdate code=0
2013.04.09 21:13:20.319009100 >>> AuthenticationListener::OnModuleMessage name=RequestPassword
2013.04.09 21:13:20.325432600 >>> oreokid87@hotmail.com BnetService::Authentication_OnModuleMessage name=RequestPassword
2013.04.09 21:13:20.932541600 >>> AuthenticationListener::OnModuleMessage name=RequestToken
2013.04.09 21:13:20.938906100 >>> oreokid87@hotmail.com BnetService::Authentication_OnModuleMessage name=RequestToken
2013.04.09 21:13:29.477064100 >>> oreokid87@hotmail.com BnetService::Authentication_AuthenticatorTokenCallback calling Authentication.SendModuleMessage with authenticator token length=8
2013.04.09 21:13:30.868620100 >>> AuthenticationListener::OnUpdate code=0
2013.04.09 21:13:30.953867600 >>> AuthenticationListener::OnFinish code=0
2013.04.09 21:13:30.960675600 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Presence_Internal code=0
2013.04.09 21:13:30.966733600 >>> AuthenticationListener::OnListGameAccounts countGameAccounts=1
2013.04.09 21:13:30.972929100 >>> { none: (NONE) } game_account_id { high: 144115192370840627 low: 9662675 }
2013.04.09 21:13:30.979043100 >>> BnetService::SelectAvailableGameAccountEvent waiting for more presence, timeElapsed=0
2013.04.09 21:13:31.379912100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Resources_Internal code=0
2013.04.09 21:13:31.386498100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Exchange_Internal code=0
2013.04.09 21:13:31.392776600 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Search_Internal code=0
2013.04.09 21:13:31.465099600 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Friends_Internal code=0
2013.04.09 21:13:31.737810600 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_ProfanityFilter_Internal code=0
2013.04.09 21:13:32.010439100 >>> Joshua Waldeck BnetService::SelectGameAccount id={ high: 144115192370840627 low: 9662675 }
2013.04.09 21:13:32.590795600 >>> Joshua Waldeck AuthenticationListener::OnGameAccountSelected gameAccountId=game_account_id { high: 144115192370840627 low: 9662675 }
2013.04.09 21:13:32.598074100 >>> Joshua Waldeck BnetService::GameAccountLogon_SelectGameAccountCallback code=0
2013.04.09 21:13:32.743342100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Achievements_Internal code=0
2013.04.09 21:13:32.751441600 BnetCommon::Achievements::PrepareStaticData: Static Data attribute: :timestamp: = Friday, 01 March , 2013
2013.04.09 21:13:32.770332600 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Whisper_Internal code=0
2013.04.09 21:13:33.004008100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_UserManager_Internal code=0
2013.04.09 21:13:33.254829600 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Games_Internal code=0
2013.04.09 21:13:33.261847100 SendCustom hero:(no hero selected) id:6 count:1
2013.04.09 21:13:33.268190100 >>> (no hero selected) BnetGames::RefreshFactories calling Games.ListGameFactories
2013.04.09 21:13:33.274433600 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Party_Internal code=0
2013.04.09 21:13:33.280575100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Chat_Internal code=0
2013.04.09 21:13:33.426317600 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories -- code=0
2013.04.09 21:13:33.432856600 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories -- Enumerated 9 game factories.
2013.04.09 21:13:33.439244100 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=2072950897885814257 attributes=PlayerGroup={ int: 1 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 0 }|GameType={ int: 1 }|
2013.04.09 21:13:33.445707600 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=626481786055617343 attributes=PlayerGroup={ int: 0 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 3 }|GameType={ int: 1 }|
2013.04.09 21:13:33.452268600 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=8955269218083090226 attributes=PlayerGroup={ int: 2 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 0 }|GameType={ int: 1 }|
2013.04.09 21:13:33.458921100 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=1031816251301367812 attributes=PlayerGroup={ int: 1 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 1 }|GameType={ int: 1 }|
2013.04.09 21:13:33.465531100 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=5918909392430233139 attributes=PlayerGroup={ int: 0 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 1 }|GameType={ int: 1 }|
2013.04.09 21:13:33.472038100 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=11215116848066334045 attributes=PlayerGroup={ int: 0 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 2 }|GameType={ int: 1 }|
2013.04.09 21:13:33.478737100 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=8769072232695465744 attributes=PlayerGroup={ int: 0 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 0 }|GameType={ int: 1 }|
2013.04.09 21:13:33.485342600 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=735649479150567320 attributes=PlayerGroup={ int: 1 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 3 }|GameType={ int: 1 }|
2013.04.09 21:13:33.492237100 >>> (no hero selected) BnetGames::RefreshFactories_OnListGameFactories Coop game factory factoryId=17121388443872770958 attributes=PlayerGroup={ int: 1 }|Game.CurrentQuest={ none: (NONE) }|HandicapLevel={ none: (NONE) }|version={ string: "1.0.7" }|DifficultyLevel={ int: 2 }|GameType={ int: 1 }|
2013.04.09 21:13:33.498679100 >>> BnetRID::GameAccountLogon_OnInitialLoginData code=0
2013.04.09 21:13:33.506482100 SendCustom hero:(no hero selected) id:15 count:1
2013.04.09 21:13:33.512801600 >>> (no hero selected) BnetChat::JoinPublicChannel D3_LookingForGroup token=3
2013.04.09 21:13:33.519298100 >>> (no hero selected) BnetChat::JoinPublicChannel D3_Trade token=4
2013.04.09 21:13:33.526372100 SendCustom hero:(no hero selected) id:3 count:1
2013.04.09 21:13:33.936318600 >>> (no hero selected) BnetChat::JoinChat_ListChannelsCallback token=3 bucket=0 originalChannelId=6:0:0 name=D3_LookingForGroup found the channel calling JoinChannel 6:4d9f1375d0e34:f28c9fa200001001
2013.04.09 21:13:33.943456600 >>> (no hero selected) BnetChat::JoinChat_ListChannelsCallback token=4 bucket=0 originalChannelId=6:0:0 name=D3_Trade found the channel calling JoinChannel 6:4d9f1375d0e34:f28c9fa200002001
2013.04.09 21:13:33.953438600 >>> Platform::WaitForBasicInitialized
2013.04.09 21:13:33.960279600 >>> Platform::WaitForBasicInitialized success.
2013.04.09 21:13:33.979362600 --- OS memory stats -----
2013.04.09 21:13:33.986273100 Virtual size: 666.72 Mb
2013.04.09 21:13:33.992864600 Total free: 1380.95 Mb
2013.04.09 21:13:33.999259600 Largest free block: 564.38 Mb
2013.04.09 21:13:34.005627600 --- OS memory stats end-----
2013.04.09 21:13:34.012006100 SendCustom hero:Twist id:8 count:1
2013.04.09 21:13:34.038531100 >>> Twist BnetChat::Platform_JoinChannelCallback token=3 code=0 bucket=0 originalChannelId=6:0:0 name=D3_LookingForGroup
2013.04.09 21:13:34.107074100 >>> Twist BnetChat::InvokeChatJoinedEvent isPublic=1 name=D3_LookingForGroup chatId={ D3_LookingForGroup #10992 chatChannelId={ high: 433711094173601332 low: 17477519772051574785 } f28c9fa200001001 }
2013.04.09 21:13:34.175480600 >>> Twist BnetChat::Platform_JoinChannelCallback token=4 code=0 bucket=0 originalChannelId=6:0:0 name=D3_Trade
2013.04.09 21:13:34.183502600 >>> Twist BnetChat::InvokeChatJoinedEvent isPublic=1 name=D3_Trade chatId={ D3_Trade #10992 chatChannelId={ high: 433711094173601332 low: 17477519772051578881 } f28c9fa200002001 }
2013.04.09 21:13:34.194917100 Chat System Message: Welcome to Diablo III! (v1.0.7.15295)
Type /? for a list of available chat commands.

2013.04.09 21:13:34.203433600 >>> Twist BnetParty::AutoCreateMyParty current PartyId List is empty.
2013.04.09 21:13:34.350022600 ERROR: >>> Twist===== Battle.net sCallback_AutoCreateMyParty code=10017 An internal error occurred. (Error 10017) =====
2013.04.09 21:13:34.357447100 >>> Twist ---------------- ModalNotificationManager::SetOkNotification: There was an error creating your own party. (Error 10017)
2013.04.09 21:13:34.675889600 Disposing UI for World
2013.04.09 21:13:34.685241600 Client Disposed world.
2013.04.09 21:13:34.692014100 Initializing client world BattleNet_Act1Screen...
2013.04.09 21:13:36.435292100 de activate app 0 iconic 0
2013.04.09 21:13:36.908545100 TestCoopLevel - D3DERR_DEVICELOST
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Do you want me to download the game client or uninstall diablo 3 and reinstall?
Edited by brandnewflux#1824 on 4/9/2013 6:24 PM PDT
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i tried downloading the game client and all it did was launch D3 in window mode and i still get the same error after i login.
Edited by Vapo#1232 on 4/9/2013 6:26 PM PDT
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I am getting the same problem, error 10017. I hit play from the downloader and it goes to the login screen fine. I type in my password and it starts to authenticate. When it tries to log me in it pops up with the was an error creating your party. error 10017. I have tried all that has been said to try here.
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same as vapo. Tired of this so i'm reinstalling the whole game.
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Yea its getting old. but if i uninstall i probably wont reinstall. this is quite aggrivating.
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Thanks for the speedy reply Omrakos! I've tried the following:

-Restarted the Game/Computer.
-Tried a Modem/router reset & Power Cycle.
-Tried to login with another character, still get the same issue.
-Tried to login under the Europe region, was able to login fine and play the game.

I am not going to try the fixes you mentioned and see if anything fixes my issue. If I can't fix it be reinstalling or repairing the cache, or if I fix it, I'll let you know.
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Ive been having the same problem for the past hour, can you reset mine also?
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Same here, I got the window mode after using the installer launch.
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Same problem for me. Tried all the steps with clearing cache, etc...

Please help. Thanks!
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ive also had the same issue
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Support Forum Agent
Before reinstalling, try deleting the following folder, \Diablo III\Data_D3\PC\MPQs\Cache, then run the repair tool in the launcher. You access that under the Help tab across the top of the launcher. It can take a while to run as it rebuilds the deleted info so please be patient and let it finish.
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Here's just the output from the debug section when I try to join a game

2013.04.09 20:38:47.746076600 ACTIVATE APP 1 iconic 0
2013.04.09 20:38:54.868183600 >>> Monkey ---------------- ModalNotificationManager::SetOkNotification: Warning: Starting a game with a new quest will overwrite your currently saved progress.
2013.04.09 20:38:55.761707900 SendCustom hero:Monkey id:9 count:0
2013.04.09 20:38:55.925380900 Disposing UI for World
2013.04.09 20:38:55.926842900 Client Disposed world.
2013.04.09 20:38:55.926933600 Initializing client world BattleNet_Act1Screen...
2013.04.09 20:38:56.793847300 >>> Monkey BnetParty::CreateGame params={ Monkey Private COOP StartAtQuest difficulty=Normal act=1 snoQuest=87700 "The Fallen Star" step=-1 handicap=5 } coopFactoryId=8769072232695465744
2013.04.09 20:38:56.794006600 >>> Monkey PartyCreateGame::Begin params={ Monkey Private COOP StartAtQuest difficulty=Normal act=1 snoQuest=87700 "The Fallen Star" step=-1 handicap=5 } coopFactoryId=8769072232695465744
2013.04.09 20:38:56.794123900 >>> Monkey BnetParty::LockPartyForReason CREATING_GAME(0)
2013.04.09 20:38:56.794196300 >>> Monkey BnetParty::SetJoinPermissionPreviousToClose new=ASK_TO_JOIN(3) old=ASK_TO_JOIN(3) LockPartyForReason_SetAttribute_JoinPermission_PreviousToClose
2013.04.09 20:38:56.794269300 >>> Monkey BnetParty::CloseStatusChange_SetJoinPermission newPartyJoinPermission=CLOSED(1) reason=CREATING_GAME(0)
2013.04.09 20:38:56.887273900 >>> Monkey PartyCreateGame::CreateGameCallback code=0 isQueued=0 gameRequestId=10561984596566018512
2013.04.09 20:38:56.961272900 >>> Monkey GamesListener::OnMatchmakerStart requestId=10561984596566018512
2013.04.09 20:38:56.961408600 >>> Monkey BnetParty::InvokeOnMatchmakerEvent ADDED gameRequestId=10561984596566018512
2013.04.09 20:38:57.257339300 >>> Monkey BnetParty::CloseStatusChange_SetPrivacyLevelCallback code=0 old=ASK_TO_JOIN(3) new=CLOSED(1) reason=CREATING_GAME(0)
2013.04.09 20:38:57.257603300 >>> Monkey GamesListener::OnMatchmakerEnd requestId=10561984596566018512 code=0
2013.04.09 20:38:57.257684600 >>> Monkey BnetParty::InvokeOnMatchmakerEvent REMOVED gameRequestId=10561984596566018512 removedCode= (0)
2013.04.09 20:38:57.368366900 >>> Monkey GamesListener::OnEnteredGame code=10017 info={ requestId=10561984596566018512 gameHandle=game_handle { factoryId: 8769072232695465744 game_id: { high: 433711094171269942 low: 17405460447141964611 } } created=1 hostname=12.130.246.142 port=1119 token=16169620180851343777 attr=SGameId={ int: -1891696603 }|GameCreateParams={ message: <38 bytes> }| }
2013.04.09 20:38:57.368514600 >>> Monkey PartyCreateGame::InvokeOnEnteredGame error could not find sgameid|gameParams attributes: SGameId={ int: -1891696603 }|GameCreateParams={ message: <38 bytes> }|
2013.04.09 20:38:57.368600900 >>> Monkey BnetParty::UnlockPartyForReason CREATING_GAME(0)
2013.04.09 20:38:57.368675900 >>> Monkey BnetParty::CloseStatusChange_SetJoinPermission newPartyJoinPermission=ASK_TO_JOIN(3) reason=CREATING_GAME(0)
2013.04.09 20:38:57.368973900 >>> Monkey EnterGameBase::Complete code=10017
2013.04.09 20:38:57.369182600 >>> Monkey ---------------- ModalNotificationManager::SetOkNotification: There was an error creating the game. (Error 10017)
2013.04.09 20:38:57.793780600 >>> Monkey BnetParty::CloseStatusChange_SetPrivacyLevelCallback code=0 old=CLOSED(1) new=ASK_TO_JOIN(3) reason=CREATING_GAME(0)
2013.04.09 20:38:59.796511600 de activate app 0 iconic 0
2013.04.09 20:39:02.728903900 ACTIVATE APP 1 iconic 0
2013.04.09 20:39:03.144969300 de activate app 0 iconic 0
2013.04.09 20:39:04.134383600 ACTIVATE APP 1 iconic 0
2013.04.09 20:39:04.623632300 de activate app 0 iconic 0
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I just deleted the cache, reinstalling now, will update this
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