Diablo® III

Brother's account got locked

I convinced my brother to buy the D3 game and we we're getting it set up for him.
It was his first time re-activating his bnet account after many years without playing.
For some reason he was prompted to verify his security but after putting his email and password that he just set up, he was locked and after trying in vain to recover his password he was locked for too many failed attempt.

Is there a way for him to make an appeal? We are in NZ and we do not usually call international numbers. He still have the D3 box with the serial number with him.
Reply Quote
Toll free number, just call them. ..

or try use -
https://sea.battle.net/support/en/ticket/submit
Reply Quote
Called the toll free 10 mins ago. Thanks :)
It's sorted.
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Reason
Explain (256 characters max)

Reported!

[Close]