Diablo® III

Missing item bought from HC Auction House

I bought an item on the hardcore auction house. It took my money already. However, the item is NOT showing up in the COMPLETED TAB. Please help me. The order number is 1494412648
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Same here! i bought 2 items none of them show up in the complete tab. Blizz pls fix the AH lag.
Order ID: 1494062229
Order ID: 1494427483
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dear service rep
i purchased an item on 5/29/13 order ID 1574052655, immortal king's tribal binding this item record appeared as purchased but did not appear in my transactions thank you in advance for your aid
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Support Forum Agent
Posts: 34,076
vec ,

Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items.

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