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Authentication keys have a one-time use only to add a game account to a Battle.net account. I'm afraid they can't be used again after that. If his account was compromised, he can contact our Billing and Account representatives. If they're able to confirm the compromise, they may be able to overturn the ban.
This article will lead your friend through the process.
Threats of violence. We take these seriously and will alert the proper authorities.
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