Diablo® III

Crashing again...now at the start up...

I have a mid 2011 macbook pro....i cant play the game since the last 4 months or so because its crashing...the technical support didnt help a lot, since they didnt tell me i have to download the mac os mountain lion (already in my mac) and also the combo update...nevertheless i can start the game but when in game it suddenly crashes ....
i have this specs
Macbook pro
OS X 10.8.3 (combo march updated)
2.53 Ghz Intel core i5
Memory 4 GB RAM 1067 MHz DDR3
Nvidia Geforce GT 330M

Previoslu like 700plus hours of game ....since the last two patches its unplayable...
Reply Quote
Interval Since Last Panic Report: 1137 sec
Panics Since Last Report: 1
Anonymous UUID: 4B7564BD-ED24-4F81-1580-66F4CB362215

Wed Apr 24 11:51:32 2013
panic(cpu 0 caller 0xffffff7f83e4f7f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xc0000000 0xffffff809093b000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff807fee37a0 : 0xffffff800361d626
0xffffff807fee3810 : 0xffffff7f83e4f7f2
0xffffff807fee38d0 : 0xffffff7f83f4c3b9
0xffffff807fee3930 : 0xffffff7f83f4c42e
0xffffff807fee39a0 : 0xffffff7f84272c82
0xffffff807fee3ad0 : 0xffffff7f83f72fe8
0xffffff807fee3b10 : 0xffffff7f83e57567
0xffffff807fee3bc0 : 0xffffff7f83e5505a
0xffffff807fee3dc0 : 0xffffff7f83e560c5
0xffffff807fee3ea0 : 0xffffff7f83df4aba
0xffffff807fee3ef0 : 0xffffff7f858c10df
0xffffff807fee3f40 : 0xffffff7f858c01e7
0xffffff807fee3f60 : 0xffffff800363dcfe
0xffffff807fee3fb0 : 0xffffff80036b2977
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f83df2000->0xffffff7f840fffff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7f83c5a000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xffffff7f83dde000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0xffffff7f83d9b000
com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f8410d000->0xffffff7f8442efff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f83df2000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7f83c5a000
com.apple.driver.AGPM(100.12.87)[A7004F02-7D39-3398-8BD3-729DCC404E5F]@0xffffff7f858bf000->0xffffff7f858cefff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7f83c5a000
dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[2C131EAF-F74C-39D1-A702-A499B39C293C]@0xffffff7f8482e000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xffffff7f83dde000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0xffffff7f83d9b000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
12D78

Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000003400000
Kernel text base: 0xffffff8003600000
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 1542605884451
last loaded kext at 274317061881: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f84455000, size 65536)
last unloaded kext at 438481752620: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f8465c000, size 65536)
loaded kexts:
com.rim.driver.BlackBerryUSBDriverInt 0.0.67
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.87
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.GeForce 8.1.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleIntelHDGraphics 8.1.0
com.apple.driver.AppleIntelHDGraphicsFB 8.1.0
com.apple.driver.AppleMuxControl 3.3.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.nvidia.nv50hal 8.1.0
com.apple.NVDAResman 8.1.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.driver.AppleKeyStore 28.21
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOStorageFamily 1.8
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
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MVP - Technical Support
Posts: 11,217
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That's a kernel panic from a defective logic board at least based on this thread here

https://discussions.apple.com/thread/3114550?start=0&tstart=0

about 45 pages to read through but the kernel panics look to be the same cause. toward end of thread apple finally acknowledges issue and replaces logic boards on the defective models. although apple is replacing the boards on 2010 models. you say yours is a 2011. is it a 2011 or just purchased then? the defective models are 6, 2. since you didn't post full specs we don't know which specific model you actually have.
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Hi there! Just cheked out and it is a Macbook Pro Mid 2010 purchased then :) I only have to get it to an Apple Store???
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MVP
Posts: 14,179
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MasterWitch,

You can obtain your system information by following the steps outlined below. In particular you'll want to list your Model Identifier.

Obtaining and Posting System Information

1) Click on the Apple Menu while holding down the Option key and select System Profiler (10.6.8) / System Information (10.7 and later).

2) Copy the information from the following sections and paste them into your post. Please copy in the following order: Hardware Overview, Graphics, and Software. Do not include any serial numbers, hardware UUIDs, or account/login names or information in your post.
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Información del hardware:

Nombre del modelo: MacBook Pro
Identificador del modelo: MacBookPro6,2
Nombre del procesador: Intel Core i5
Velocidad del procesador: 2.53 GHz
Cantidad de procesadores: 1
Cantidad total de núcleos: 2
Caché de nivel 2 (por núcleo): 256 KB
Caché de nivel 3: 3 MB
Memoria: 4 GB
Velocidad de interconexión del procesador: 4.8 GT/s
Versión de la ROM de arranque: MBP61.0057.B0F
Versión SMC (sistema): 1.58f17
Sensor de movimiento repentino:
Estado: Activado

Modelo de chipset: Intel HD Graphics
Tipo: GPU
Bus: Integrado
VRAM (total): 288 MB
Fabricante: Intel (0x8086)
ID del dispositivo: 0x0046
ID de la revisión: 0x0012
Versión gMux: 1.9.21

NVIDIA GeForce GT 330M:
Modelo de chipset: NVIDIA GeForce GT 330M
Tipo: GPU
Bus: PCIe
Anchura de canal PCIe: x16
VRAM (total): 256 MB
Fabricante: NVIDIA (0x10de)
ID del dispositivo: 0x0a29
ID de la revisión: 0x00a2
Revisión de la ROM: 3560
Versión gMux: 1.9.21
Pantallas:
LCD color:
Tipo de pantalla: LCD
Resolución: 1440 x 900
Profundidad de píxel: Color de 32 bits (ARGB8888)
Pantalla principal: Sí
Duplicado: Desactivado
En línea: Sí
Integrado: Sí

nformación del software de sistema:

Versión del sistema: OS X 10.8.3 (12D78)
Versión del kernel: Darwin 12.3.0
Volumen de arranque: Macintosh HD
Modo de arranque: Normal
Memoria virtual segura: Activado
Tiempo desde el arranque: 2:35

Sorry its in spanish....btw i was able to play like for almost 3 hours straight...without crashing...whats happenning???
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MVP
Posts: 14,179
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Yeah, yours is the model that is getting replacement boards. I'd take it to an Apple Store ASAP. As long as it's still under warranty, you should have sero problems. And even if it isn't under warranty you may still be able to get it fixed.
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thx for the answer...as i said in my last post...i was able to play yesterday pretty much...not today...why is this happenning???
Now when i run D3 app its says that mi video card is not supported NVIDIA® GeForce® GT 330M
any clue with that???
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MVP
Posts: 14,179
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If you're getting a panic fairly often, then there's a hardware issue going on. That could very easily cause this type of situation for you. Go ahead and get the machine checked out. At the very least they'll clean it for you for free in the process and that never hurts, especially with Apple's laptop designs.
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MVP - Technical Support
Posts: 11,217
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yeah that's definitely the model affected by the kernel panic issue in apple discussion board getting replacement logic boards. they have a special test they run, and if it fails, they replace defective board free of charge per their recall of the bad board.
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Well here in Mexico...it appears they don.t know of the problem with my bad board...already took it to service but they are not aware of the situation...also...its kind of frustrating to never get the correct answer...so....if u could awesomely help me ... giving me an e mail...or something to reach Apple USA because here the service really sucks....they also said i have two hits on the aluminium so the warranty doesnt cover anything ....im stuck...really stuck....because the hits were before Diablo III came out and my Macbook ran it smoothly...PLEASE HELP IM A GREAT FAN TOO...I THINK I DESERVE TO PLAY.....sorry to ask that but here in Mexico they really don´t know about the board :(:(
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