Can you try [url="Can you try creating another admin user account on your system and attempt to run the Launcher again?"]creating another admin user account[/url] on your system and attempt to run the Launcher again?
If that does't solve the issue, could you try disabling any Security Applications
you may have running? You may also want to ensure that you're firewall settings
are set to allow Blizzard Applications.
If the issue persists, would it be possible for you to send me a copy of your Battle.net Logs
? It will help us to better understand the cause of the issue.
This may not result in an immediate fix for your individual issue, but it will go directly towards getting this sort of issue fixed in general. That being said, if we can find anything in the your logs that will help us to better troubleshoot your issue, we will do so.
You can navigate to the folder by following these steps:
• Using Finder, click Macintosh HD.
• Navigate to the" /Users/Shared/" directory.
Then can you attach the log files from the following folders: /Users/Shared/Battle.net/Agent/Agent.1637/Logs/
(If you have it, or the highest incremental number you have.)
And please also include this file as well:/Users/Shared/Battle.net/Agent/agent.db
You can email those as a zip archive to this address: firstname.lastname@example.org
Please use this line for the subject: [Nathan] [initializing....]