Diablo® III

Where can I get help for gold Auction House

I have purchased an item with gold.

The gold were withdrew-ed and also shows as purchase buyout. I have the order ID. However, the item is not showing in my complete tab at all.

Anyone can help me?
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Support Forum Agent
Posts: 34,095
ForbiddenAgl,

You just need to give it some time to finish processing.

Allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items.

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Thank you for your reply, I have been on the forum and done my research. It seems a lot of people did experience the same issue. Many cases go unjustified, but I still keep my trust in you guys.

Hopefully, I will get back what belongs to me.
Edited by ForbiddenAgl#1931 on 4/29/2013 7:04 PM PDT
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