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Are you using any internet security applications such as an anti-virus program? If so, try temporarily disabling them while installing the game as they could be interfering.
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"A working class hero is something to be...."
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
This may sound random, but I ran into it myself. Issues with the firewall/antivirus software are more common, but can you also please double check that Internet Explorer can connect to the internet properly, even if you do not use it as a browser? For some reason this seems to be required and has helped quite a few folks resolve the issue.
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.