just asked the cox tech aswell...
Thank you for choosing Cox Communications. A representative will be with you shortly.
You are now chatting with 'Julio L.'.
Julio L.: Welcome to Cox Live Chat Support. I will be assisting you throughout this Chat session.
Julio L.: I understand that you are having problems with your videogame. Is that correct?
Julio L.: I apologize for this inconvenience. I will gladly assist you. You can find more on the WoW Tech Support forums too.
Julio L.: The reason why you may experiencing this difficulty is due an unplanned outage caused by a faulty node in the Cox network that is located near the area that sends you the signals.
Julio L.: This also means that some customers in your area maybe experiencing the same difficulty as you. I also noticed that this difficulty is still not resolved and are working to resolve it as quickly as possible.
Julio L.: In order to know exactly when the outage problem is going to be fixed, please contact our Customer Service department at 757-224-1111.
Julio L.: I sincerely apologize for this inconvenience. Is there anything else I can help you with?
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.