Diablo® III

Massive FPS drops when entering combat

Hello, after a long time not playing this game i'm trying to get back into it, but that is very hard because of my FPS issue.

I can run along in the towns with no issues, but as soon as i enter combat (and it seems the bigger the creature the bigger the negative effect) my FPS drops massively.

First of all, I have tried adjusting i think every video setting in the Options. Both on their own, and combined with turning down other settings.

I maxed my foreground FPS to 60. When walking around it is around 55-60 FPS (which is perfect for me) but as soon as I enter combat it drops to around 5-25 (it goes very sporadically and it stutters massively).

Testing whether changing settings increased the FPS has been tested in Act 4 NM only at the moment.

My Hardware:
PROCESSOR : INTEL CORE I7 PROCESSOR 2630
MEMORY : 6144MB (1X2048 + 1X4096) 1333MH
HARD DRIVE: 320GB (7,200RPM) SATA HARD
GRAPHICS : 2GB GDDR5 AMD RADEON HD 6990M

To be clear, putting all settings down to the lowest doesn't solve my issue. And to be honest, I think my spec should be able to handle Diablo 3 as i could run Far Cry 3 in high settings.
Running in administrator didn't do anything for me either. Drivers all seem to be updated, although to be perfectly honest i've always had issues downloading a new driver for my Radeon.

I'm quite 'desperate' and would really appreciate help!
Reply Quote
Support Forum Agent
Posts: 34,595
Belthazor,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
.
Reply Quote
Thanks for the quick reply, this should be the info you requested ;)

DXDIAG:

------------------
System Information
------------------
Time of this report: 5/20/2013, 20:07:54
Machine name: SADER-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: Alienware
System Model: M17xR3
BIOS: InsydeH2O Version 1.0 A12
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
Memory: 6144MB RAM
Available OS Memory: 6092MB RAM
Page File: 3569MB used, 8612MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6900M Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x6720)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6720&SUBSYS_04BA1028&REV_00
Display Memory: 4095 MB
Dedicated Memory: 2032 MB
Shared Memory: 2063 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Algemeen niet-PnP-beeldscherm
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1077 (English)
Driver Version: 8.851.2.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/20/2011 12:09:54, 795648 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2460-11CF-AD77-B024BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6720
SubSys ID: 0x04BA1028
Revision ID: 0x0000
Driver Strong Name: oem33.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Vancouver_PXAI:8.851.2.0:pci\ven_1002&dev_6720&subsys_04ba1028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Luidsprekers (2- High Definition Audio-apparaat)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_10280490&REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (Dutch)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/21/2010 05:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digitale audio (S/PDIF) (2- High Definition Audio-apparaat)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_10280490&REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (Dutch)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/21/2010 05:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Luidsprekers (2- High Definition Audio-apparaat)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_10280490&REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (Dutch)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/21/2010 05:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microfoon (2- High Definition Audio-apparaat)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (Dutch)
Driver Attributes: Final Retail
Date and Size: 11/21/2010 05:23:47, 350208 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Microfoon (2- High Definition Audio-apparaat)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (Dutch)
Driver Attributes: Final Retail
Date and Size: 11/21/2010 05:23:47, 350208 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Device Name: Muis
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Toetsenbord
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB-hoofdhub
| Vendor/Product ID: 0x8086, 0x1C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standaard-PS/2-toetsenbord
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Toetsenbordstuurprogramma voor Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ PS/2-compatibele muis
| Matching Device ID: *pnp0f13
| Service: i8042prt
|
+ HID-muis
| Vendor/Product ID: 0x093A, 0x2510
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Muisstuurprogramma voor Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 18.9 GB
Total Space: 305.1 GB
File System: NTFS
Model: WDC WD3200BEKT-75PVMT1 ATA Device

Drive: E:
Model: DTSOFT Virtual CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Dutch), , 0 bytes

Drive: D:
Model: PLDS DVD+-RW DC-8A2SH ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Dutch), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_04901028&REV_B5\3&11583659&0&E2
Driver: n/a

Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_1083&SUBSYS_04901028&REV_C0\4&2C565082&0&00E0
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_04901028&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_04901028&REV_B5\3&11583659&0&E0
Driver: n/a

Name: DW1501 draadloze N WLAN Half Mini-kaart
Device ID: PCI\VEN_14E4&DEV_4727&SUBSYS_00101028&REV_01\4&1AA90A9&0&00E2
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_04901028&REV_05\3&11583659&0&D0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C09
Device ID: PCI\VEN_8086&DEV_1C09&SUBSYS_04901028&REV_05\3&11583659&0&FD
Driver: n/a

Name: SDA Standard Compliant SD Host Controller
Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_04901028&REV_01\4&DECCFB7&0&01E3
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_04901028&REV_05\3&11583659&0&E8
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C01
Device ID: PCI\VEN_8086&DEV_1C01&SUBSYS_04901028&REV_05\3&11583659&0&FA
Driver: n/a

Name: PCI-apparaat
Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_04901028&REV_01\4&DECCFB7&0&00E3
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04901028&REV_05\3&11583659&0&FB
Driver: n/a

Name: Intel(R) HD Graphics Family
Device ID: PCI\VEN_8086&DEV_0116&SUBSYS_04BA1028&REV_09\3&11583659&0&10
Driver: n/a

Name: Renesas Electronics USB 3.0 Host Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_04901028&REV_04\4&16093154&0&00E5
Driver: n/a

Name: High Definition Audio-besturing
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_04901028&REV_05\3&11583659&0&D8
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_04901028&REV_B5\3&11583659&0&E5
Driver: n/a

Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0104
Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_04901028&REV_09\3&11583659&0&00
Driver: n/a

Name: High Definition Audio-besturing
Device ID: PCI\VEN_1002&DEV_AA88&SUBSYS_04901028&REV_00\4&361D66C5&0&0108
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_04901028&REV_B5\3&11583659&0&E3
Driver: n/a

Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_04901028&REV_09\3&11583659&0&08
Driver: n/a

Name: AMD Radeon HD 6900M Series
Device ID: PCI\VEN_1002&DEV_6720&SUBSYS_04BA1028&REV_00\4&361D66C5&0&0008
Driver: n/a

Name: Intel(R) HM67 Express Chipset Family LPC Interface Controller - 1C4B
Device ID: PCI\VEN_8086&DEV_1C4B&SUBSYS_04901028&REV_05\3&11583659&0&F8
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Indeo® video 5.10-comprimeringsfilter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
Indeo® video 5.10-decomprimeringsfilter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
Indeo®-audiosoftware,0x00500000,1,1,iac25_32.ax,2.00.0005.0053
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
Indeo® video 4.4 Decompression Filter,0x00640000,1,1,ir41_32.ax,4.51.0016.0003
Indeo® video 4.4 Compression Filter,0x00200000,1,1,ir41_32.ax,4.51.0016.0003

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink-conversieprogramma,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
Indeo® video 5.10-comprimeringsfilter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak-codec van Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV-codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel Indeo® Video 4.5,0x00200000,1,1,qcap.dll,6.06.7601.17514
Indeo® video 5.10,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV-codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
Indeo®-audiosoftware,0x00500000,1,1,iac25_32.ax,2.00.0005.0053
IAC2,0x00200000,1,1,quartz.dll,6.06.7601.17713
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microfoon (2- High Definition A,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
HD Audio-microfoon 2,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio-microfoon,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
HD Audio-hoofdtelefoon/luidsprekers,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Interne luidspreker/externe lijnuitgang HD Audio,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF-uitgang,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink-conversieprogramma,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Luidsprekers (2- High Definitio,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digitale audio (S/PDIF) (2- Hig,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digitale audio (S/PDIF) (2- High Definition Audio-apparaat),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Luidsprekers (2- High Definition Audio-apparaat),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

d3PREF:

PreferencesVersion "44"
PlayedCutscene0 "1"
PlayedCutscene1 "0"
PlayedCutscene2 "0"
PlayedCutscene3 "8"
DisplayModeFlags "0"
DisplayModeWindowMode "0"
DisplayModeWinLeft "0"
DisplayModeWinTop "0"
DisplayModeWinWidth "1920"
DisplayModeWinHeight "1040"
DisplayModeUIOptWidth "1920"
DisplayModeUIOptHeight "1080"
DisplayModeWidth "1920"
DisplayModeHeight "1080"
DisplayModeRefreshRate "60"
DisplayModeBitDepth "32"
Gamma "1.000000"
MipOffset "0"
ShadowQuality "0"
PhysicsQuality "0"
ClutterQuality "1"
Vsync "0"
Letterbox "0"
Antialiasing "0"
LowFX "1"
LockCursorInFullscreenWindowed "0"
LimitForegroundFPS "1"
MaxForegroundFPS "40"
LimitBackgroundFPS "1"
MaxBackgroundFPS "8"
DisableTrilinearFiltering "0"
ColorCorrection "1"
MipBias "0.000000"
ReflectionQuality "0"
TonemapExposure "1.900000"
TonemapContrast "1.500000"
TonemapSaturation "1.000000"
TonemapGain "1.000000"
HardwareClass "6"
PCIVendor "4098"
PCIDevice "26400"
MasterVolume "0.340000"
EffectVolume "0.320000"
MusicVolume "0.280000"
NarrationVolume "0.240000"
AmbientVolume "0.240000"
ChannelsToUse "32"
SoundDriver "0"
SpeakerMode "0"
ReverseSpeakers "0"
QuestSubtitlesEnabled "1"
CinematicsSubtitlesEnabled "1"
MuteSound "0"
MuteEffects "0"
MuteAmbient "0"
MuteVoice "0"
MuteMusic "0"
Reply Quote
Support Forum Agent
Posts: 34,595
Belthazor,

Let's try a couple of quick changes to see if we can get better performance.

With the game closed, in the D3Prefs file, please change these lines:

Vsync "0"
LowFX "1"
LimitForegroundFPS "1"
LimitBackgroundFPS "1"
ChannelsToUse "32"

to

Vsync "1"
LowFX "0"
LimitForegroundFPS "0"
LimitBackgroundFPS "0"
ChannelsToUse "16"

I was also curious, did you edit the file to tell it you had a hardware class 6 machine or is that the default the game determined you had?

_________________________________________________________
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Reply Quote
Will try these solutions and come back to you about them.
Towards your question. I have never edited the file, though to be completely honest I have deleted it once, while searching or solutions this came up and was supported by many people. But a manual edit, no.
Reply Quote
Tried out the changed settings. Played for a bit, took down multiple mobs. Still not seeing differences sadly. When entering game, FPS is around 55-65. When entering combat it can drop to 7 FPS.
Reply Quote
Support Forum Agent
Posts: 34,595
Belthazor,

I'm curious, could you open your task manager (Control-alt-del), and then select Performance, then on that screen hit the Resource Monitor button near the bottom. Select the CPU tab, on the right side, you'll see windows for each cpu (regular and hyperthreaded). See if any of them say "parked" in their description.

_________________________________________________________
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Reply Quote
Yes. It shows a total of 7 processors. And out of these number 1,3,5,7 are in parked modus.
Reply Quote
Support Forum Agent
Posts: 34,595
Belthazor,

You should be seeing 8 total, starting with 0. The odd numbered ones should be the hyperthreaded cpus. I was just curious, that's all. I've always run my machines with parking for all cpus disabled. I've also never seen any degradation in performance when playing but that's not to say this is why.

Could you try running the task manager while playing the game and having both set so you can see them? This will require running the game in windowed mode and making it small enough to see the task manager too. What I'm interested in seeing is the overall cpu performance just before and after a number of monsters are encountered. I'm also looking to see if any of the load is handled by additional cpus of if everything seems to be running on just one all the time. It's going to take a little juggling to see all this but it may provide a valuable clue as to what's going on.

_________________________________________________________
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Reply Quote
OK apparently my post dissapeared.
I tried it out, and i indeed had 8 CPU's, I misread.
The CPU goes up to around 50% during FPS drops in game.
It seems the odd numbers (parked mode) sometimes light up during a FPS drop but this was hard to see as it was only lighting up for a brief moment.
Reply Quote
Support Forum Agent
Posts: 34,595
Belthazor,

Do you see activity increase on any of the other cpus shown when the fps drop occurs? What's the normal cpu % you see before entering combat?

_________________________________________________________
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Reply Quote
Normal CPU is 30-35%. No other processes spike up. Diablo has the lead and keeps it ^^
Reply Quote
Support Forum Agent
Posts: 34,595
Belthazor ,

There's not much I can suggest really, Everything you're describing just sounds like the laptop is encountering a sufficient load to affect it's ability to maintain the current level of performance it's giving. I've never encountered this on any of the machines I play on, but they're admittedly pretty capable desktops, even here at work and I always have a ton of other apps running in the background when I play.

For example, as I write this, I fired up the game and when just sitting in town, my cpu usage is right around 10%. It jumped up to 14% when I alt-tabbed to write in this post and back down when I brought the game back up. Portaling to an area with monsters and fighting them brought it up to around 17%. I don't know why you're seeing such high idle and load cpu usage, but it could be other apps running in the background, power-saving settings in Windows or possibly something Dell has added along those lines.

What's your cpu usage with Diablo III not running? Mines going back and forth between 0-1.

_________________________________________________________
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It's 3-4% while diablo is not running, and i still have a few smaller things open (for instance multiple tabs on chrome etc.)
Thing is, i can't believe it's my machine not being able to handle it. If i can run games like Far cry 3, Mass effect 3, Tomb Raider, on high settings, shouldn't i be able to run this as well?
Reply Quote
There's not much I can suggest really...

05/20/2013 02:23 PMPosted by Omrakos
I've always run my machines with parking for all cpus disabled


how about suggesting they try disabling parking? -_-
i mean you went so far as to ask them about it and have them test it during game time. why wouldnt you have them do this when they say they see the parked cpus activate during game lag?

anyway if you want to try disabling parking its not very hard to do. it does require some registry editing though, so if you are unfamiliar with registry editing then dont do it.

these are the directions i found on it. i have used this before so i know it works.
  • Go to Regedit
  • Find this key:- " 0cc5b647-c1df-4637-891a-dec35c318583 "
  • Within this key, there is a value called: " ValueMax "
    • This value represents the % number of cores the system will park - the default 100% ie: all Cores are potentially park-able

  • Change the value from 64 to 0 so the " ValueMin " and " ValueMax " are both zero
  • You will have to find the key a few times and repeat the process for each time it is found - the number of instances will depend on the number of power profiles in your system
  • Do a full shutdown and power-off and cold-re-start
  • Reply Quote
    I have same problem, when more mobs are on the screen its not a game its a slideshow of pictures from 6-9 fps.. and am sure its not about my desktop i reinstalled whole machine and put only D3 on it with all last drivers still same problem..
    Reply Quote
    05/21/2013 06:29 AMPosted by Sfumato
    I have same problem, when more mobs are on the screen its not a game its a slideshow of pictures from 6-9 fps.. and am sure its not about my desktop i reinstalled whole machine and put only D3 on it with all last drivers still same problem..


    you need to post your system information (DXDiag) and game settings (D3Pref)
    Reply Quote
    Posts: 172
    In the game settings "D3Pref", scroll down to HardwareClass "6"

    Change the 6 to a 1. Save and exit.

    My comp, i7 3770k OC 4.7GHz, 32GB Dominator Platinum with 16GB RAMDisk, HD7970, and 240GB Neutron GTX, was absolutely terrible. Once I changed that 6 to a 1, all was good. The game still doesnt play as well as it should, but it is a vast improvement.

    Hope this helps.
    Reply Quote
    Support Forum Agent
    Posts: 34,595
    Manimal,

    You've got something else going on if that hardware is giving poor performance. It's better than what I use (on paper) and I play with no issues at all. Changing the hardware class like that isn't recommended. Graphical features (eye candy) in the game will be quite limited if you do.

    _________________________________________________________
    I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
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    Reply Quote
    Support Forum Agent
    Posts: 34,595
    Morogoth,

    05/20/2013 10:12 PMPosted by Morogoth
    how about suggesting they try disabling parking?


    I didn't want to actually suggest doing it as I don't like telling people to go in and change settings like that. There's a lot of controversy (differing opinions) on whether parking or unparking the cpu cores has any effect at all. It's more of a personal decision than something I'd be able to recommend in here. It's ok for you to provide instructions though but I'd caution anyone contemplating doing it to do a little research first so they fully understand what they're messing with.

    Back to the subject, curiously the game on my systems is using cpu core 7 pretty much exclusively. I have hyperthreading enabled, which is another of those controversial subjects as to whether it helps or hinders performance.

    I tested my home system this morning before work to see if my cpu usage was in-line with what I reported for my work system yesterday. It was lower actually, though at home, I'm not running a lot of other apps at the same time. I fired up a second system at home that uses a pair of ATI HD5870s and an i7 920 to compare numbers. It suffered no issues at all, though the cpu usage was marginally higher at 13% instead of 9.

    _________________________________________________________
    I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
    Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
    Reply Quote

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