Diablo® III

Error 3 - Incorrect Login Information

I am no longer receiving the 3006/37 error messages.

However, I am now receiving consistent error 3 - incorrect login information messages. It happens every time I try to log in w/ the same error 3.

I logged into Battle.Net and changed my password - still receiving the error 3.

Thoughts?
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Working in IT and having to troubleshoot - I can understand why they asked me to do it.

That being said - I was asked to start another thread regarding the issue and would appreciate a response.
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Support Forum Agent
Posts: 35,505
Svuen,

I see nothing wrong with the account really. I issued it a reset anyway which does pretty much the same as you changing the password would do but go ahead and try it again if you would.

If it doesn't help, try deleting the Battle.net Cache folder as described in this article.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Deleted the folder in Program Data and relaunched game - received the same error message ~5 times.

What else ya got?
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Support Forum Agent
Posts: 35,505
Svuen,

Can you post your D3Debug.txt file please? It's located in the main Diablo III game folder. It may have your email address in there a few times so take care to edit it out first.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Looked for a way to attach a file - didn't see one. The file is copied below:

User defined symbols path: C:\Program Files\Diablo III
2013.05.30 21:31:09.854483100 Diablo III Release (No Assertions) running under Windows 7 SP1 (Version 6.1.7601)
2013.05.30 21:31:09.854691100 <BUILD>1.0.8.16603 (75916-915981)</BUILD>
2013.05.30 21:31:09.854854400 Cheats: DISABLED
2013.05.30 21:31:09.855062700 CPU Vendor: AuthenticAMD
2013.05.30 21:31:09.855235100 CPU Details: AMD Processor model unknown
2013.05.30 21:31:09.855398100 CPU Processors: 1
2013.05.30 21:31:09.855557100 CPU Cores: 4
2013.05.30 21:31:09.855713700 CPU Threads: 4
2013.05.30 21:31:09.855892400 3327.18 MB of total physical memory
2013.05.30 21:31:09.856053700 OS Language: English
2013.05.30 21:31:09.856214700 Application Path: C:\Program Files\Diablo III\
2013.05.30 21:31:09.858203100 --- OS memory stats -----
2013.05.30 21:31:09.858392400 Virtual size: 103.50 Mb
2013.05.30 21:31:09.858555700 Total free: 1944.36 Mb
2013.05.30 21:31:09.858710700 Largest free block: 934.87 Mb
2013.05.30 21:31:09.858892400 --- OS memory stats end-----
2013.05.30 21:31:09.859050700 ----------------------------------------------

2013.05.30 21:31:09.859223100 Command Line: -launch -uid diablo3_enus
2013.05.30 21:31:09.859496700 Monitor BPP: 32
2013.05.30 21:31:09.859680100 Lowest monitor BPP: 32
2013.05.30 21:31:10.129800100 Clock freq = 2929951
2013.05.30 21:31:10.130081100 WinSock started successfully!
2013.05.30 21:31:10.131510700 Adjusted initial working directory: C:\Program Files\Diablo III
2013.05.30 21:31:10.131855700 Detecting first installed locale.
2013.05.30 21:31:10.132139400 Detected: enUS
2013.05.30 21:31:10.171326700 Agent is successfully started or running already.
2013.05.30 21:31:10.174504700 AgentManagerImpl::GetStatus - bResult: 1, StatusCode: 200
2013.05.30 21:31:10.174710400 Agent reported speed: 2527659
2013.05.30 21:31:10.174896100 Detecting installed locales:
2013.05.30 21:31:10.175158400 Found: enUS
2013.05.30 21:31:10.185574700 Agent selected locale: enUS
2013.05.30 21:31:10.185859700 FileSystemGetLocale, AgentSettings: 1
2013.05.30 21:31:10.186024700 FileSystemGetLocale, using agent locale: enUS
2013.05.30 21:31:10.186187700 FileSystemGetLocale, returned locale: enUS
2013.05.30 21:31:10.188091400 SNOFilesInitialize('Data_D3', PC, enUS)
2013.05.30 21:31:10.188965700 Initializing Streaming
2013.05.30 21:31:10.377168400 --- OS memory stats -----
2013.05.30 21:31:10.377411700 Virtual size: 126.75 Mb
2013.05.30 21:31:10.377575100 Total free: 1921.06 Mb
2013.05.30 21:31:10.377735400 Largest free block: 934.87 Mb
2013.05.30 21:31:10.377886700 --- OS memory stats end-----
2013.05.30 21:31:10.378133700 Working Directory: C:\Program Files\Diablo III
2013.05.30 21:31:10.386125400 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9558.mpq size=51634657 local=51634657
2013.05.30 21:31:10.388631100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9558.mpq
2013.05.30 21:31:10.390065100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-9558.mpq size=110051 local=110051
2013.05.30 21:31:10.390670700 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-9558.mpq
2013.05.30 21:31:10.392354700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-9558.mpq size=3207957 local=3207957
2013.05.30 21:31:10.393159100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9558.mpq
2013.05.30 21:31:10.394378100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9749.mpq size=25556 local=25556
2013.05.30 21:31:10.394973100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9749.mpq
2013.05.30 21:31:10.396169400 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-9749.mpq size=12707 local=12707
2013.05.30 21:31:10.396868100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9749.mpq
2013.05.30 21:31:10.398088700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9858.mpq size=145375 local=145375
2013.05.30 21:31:10.398710400 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9858.mpq
2013.05.30 21:31:10.399904400 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-9858.mpq size=5759 local=5759
2013.05.30 21:31:10.400481400 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9858.mpq
2013.05.30 21:31:10.402230100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9950.mpq size=88664 local=88664
2013.05.30 21:31:10.402849100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9950.mpq
2013.05.30 21:31:10.404170700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-9950.mpq size=1711 local=1711
2013.05.30 21:31:10.404779400 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9950.mpq
2013.05.30 21:31:10.406023400 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9991.mpq size=4094 local=4094
2013.05.30 21:31:10.406603400 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9991.mpq
2013.05.30 21:31:10.407796700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-9991.mpq size=2324 local=2324
2013.05.30 21:31:10.408378400 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9991.mpq
2013.05.30 21:31:10.410922400 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-10057.mpq size=9385561 local=9385561
2013.05.30 21:31:10.411551100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-10057.mpq
2013.05.30 21:31:10.414513400 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-10057.mpq size=1955622 local=1955622
2013.05.30 21:31:10.415116100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-10057.mpq
2013.05.30 21:31:10.416328400 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-10057.mpq size=119911 local=119911
2013.05.30 21:31:10.416940400 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-10057.mpq
2013.05.30 21:31:10.418121700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-10235.mpq size=3649 local=3649
2013.05.30 21:31:10.418698700 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-10235.mpq
2013.05.30 21:31:10.419895400 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-10485.mpq size=34536 local=34536
2013.05.30 21:31:10.420470400 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-10485.mpq
2013.05.30 21:31:10.421642400 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-10485.mpq size=1562 local=1562
2013.05.30 21:31:10.422218400 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-10485.mpq
2013.05.30 21:31:10.424977700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-11327.mpq size=12045384 local=12045384
2013.05.30 21:31:10.425683400 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-11327.mpq
2013.05.30 21:31:10.426911700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-11327.mpq size=14525 local=14525
2013.05.30 21:31:10.427498700 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-11327.mpq
2013.05.30 21:31:10.428706400 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-11327.mpq size=118896 local=118896
2013.05.30 21:31:10.429314700 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-11327.mpq
2013.05.30 21:31:10.447784700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-12480.mpq size=136020614 local=136020614
2013.05.30 21:31:10.462998100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-12480.mpq
2013.05.30 21:31:10.464455700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-12480.mpq size=26485 local=26485
2013.05.30 21:31:10.465242400 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-12480.mpq
2013.05.30 21:31:10.466820400 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-12480.mpq size=9749092 local=9749092
2013.05.30 21:31:10.467443400 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-12480.mpq
2013.05.30 21:31:10.468658100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-12811.mpq size=79606 local=79606
2013.05.30 21:31:10.469251400 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-12811.mpq
2013.05.30 21:31:10.471693700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-13300.mpq size=2443536 local=2443536
2013.05.30 21:31:10.473053700 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-13300.mpq
2013.05.30 21:31:10.474304100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-13300.mpq size=2512 local=2512
2013.05.30 21:31:10.474946400 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-13300.mpq
2013.05.30 21:31:10.476132700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-13644.mpq size=2119 local=2119
2013.05.30 21:31:10.476716100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-13644.mpq
2013.05.30 21:31:10.485071700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-14633.mpq size=28795657 local=28795657
2013.05.30 21:31:10.492651400 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-14633.mpq
2013.05.30 21:31:10.494080700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-14633.mpq size=1020271 local=1020271
2013.05.30 21:31:10.494734700 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-14633.mpq
2013.05.30 21:31:10.495951700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-15295.mpq size=7780 local=7780
2013.05.30 21:31:10.496557100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-15295.mpq
2013.05.30 21:31:10.499451100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-16416.mpq size=9994552 local=9994552
2013.05.30 21:31:10.501687100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-16416.mpq
2013.05.30 21:31:10.504853100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-16416.mpq size=3297662 local=3297662
2013.05.30 21:31:10.505476700 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-16416.mpq
2013.05.30 21:31:10.506729100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enUS\d3-update-enUS-16416.mpq size=399490 local=399490
2013.05.30 21:31:10.507350100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-16416.mpq
2013.05.30 21:31:10.508546700 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-16603.mpq size=2124 local=2124
2013.05.30 21:31:10.509153100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-16603.mpq
2013.05.30 21:31:10.520706100 Opened SNOPack Data_D3\PC\MPQs\CoreData.mpq size=212617252 local=212617252
2013.05.30 21:31:10.529260400 Opened SNOPack Data_D3\PC\MPQs\ClientData.mpq size=-1874699240 local=-1874699240
2013.05.30 21:31:10.534916700 Opened SNOPack Data_D3\PC\MPQs\Texture.mpq size=1579449188 local=1579449188
2013.05.30 21:31:10.545944100 Opened SNOPack Data_D3\PC\MPQs\Sound.mpq size=1344523351 local=1344523351
2013.05.30 21:31:10.556927700 Opened SNOPack Data_D3\PC\MPQs\enUS_Audio.mpq size=1025134193 local=1025134193
2013.05.30 21:31:10.559502100 Opened SNOPack Data_D3\PC\MPQs\enUS_Text.mpq size=2867512 local=2867512
2013.05.30 21:31:10.560854400 Opened SNOPack Data_D3\PC\MPQs\enUS_Cutscene.mpq size=1518036506 local=1518036506
2013.05.30 21:31:10.563871700 --- OS memory stats -----
2013.05.30 21:31:10.564065100 Virtual size: 147.21 Mb
2013.05.30 21:31:10.564227700 Total free: 1900.61 Mb
2013.05.30 21:31:10.564388100 Largest free block: 934.87 Mb
2013.05.30 21:31:10.564593400 --- OS memory stats end-----
2013.05.30 21:31:10.564750700 SNOFileInitializeSigningData initializing.
2013.05.30 21:31:14.824174400 SNOFileLoadTextFile: 'Data_D3\Locale\ruRU\declension.txt'
2013.05.30 21:31:14.824523400 SNOFileLoadTextFile: 'Data_D3\PC\Misc\banned_names.txt'
2013.05.30 21:31:14.824750100 SNOFileLoadTextFile: 'Data_D3\PC\Misc\enUS_banned_names.txt'
2013.05.30 21:31:14.824955100 SNOFilesAsyncInitialize()
2013.05.30 21:31:14.837866400 --- OS memory stats -----
2013.05.30 21:31:14.838087700 Virtual size: 192.27 Mb
2013.05.30 21:31:14.838283700 Total free: 1855.54 Mb
2013.05.30 21:31:14.838446700 Largest free block: 934.87 Mb
2013.05.30 21:31:14.838601100 --- OS memory stats end-----
2013.05.30 21:31:14.926933400 Found 110214 assets in the TOC!
2013.05.30 21:31:18.347938400 ===== Battle.net Platform : Startup =====
2013.05.30 21:31:18.421646100 GamesVersion: { string: "1.0.8" }
2013.05.30 21:31:18.421909100 ----------------------------------------------
2013.05.30 21:31:18.422080100 OnlineServiceDynamicVersion : DLL Battle.net Aurora 1a3c949c86_public/523 (Mar 7 2013 15:30:53)
2013.05.30 21:31:18.422245100 OnlineServiceStaticVersion : LIB Battle.net Aurora 1a3c949c86_public/523 (Mar 7 2013 15:30:53)
2013.05.30 21:31:18.422401100 ----------------------------------------------
2013.05.30 21:31:18.422900400 >>> BnetCommon::Platform::APIInitialize_Authentication -- CreateAPI Authentication
2013.05.30 21:31:18.423280700 >>> BnetCommon::Platform::APIInitialize_Account -- CreateAPI Account
2013.05.30 21:31:18.423517100 >>> BnetCommon::Platform::APIInitialize_Presence -- CreateAPI Presence
2013.05.30 21:31:18.423752100 >>> BnetCommon::Platform::APIInitialize_Friends -- CreateAPI Friends
2013.05.30 21:31:18.423942400 >>> BnetCommon::Platform::APIInitialize_Party -- CreateAPI Party
2013.05.30 21:31:18.424171100 >>> BnetCommon::Platform::APIInitialize_Chat -- CreateAPI Chat
2013.05.30 21:31:18.424390700 >>> BnetCommon::Platform::APIInitialize_Whisper -- CreateAPI Whisper
2013.05.30 21:31:18.424567400 >>> BnetCommon::Platform::APIInitialize_UserManager -- CreateAPI UserManager
2013.05.30 21:31:18.424820100 >>> BnetCommon::Platform::APIInitialize_Resources -- CreateAPI Resources
2013.05.30 21:31:18.425035400 >>> BnetCommon::Platform::APIInitialize_Games -- CreateAPI Games
2013.05.30 21:31:18.425214400 >>> BnetCommon::Platform::APIInitialize_LocalStorage -- CreateAPI LocalStorage
2013.05.30 21:31:18.426425100 >>> BnetCommon::Platform::APIInitialize_Exchange -- CreateAPI Exchange
2013.05.30 21:31:18.426665400 >>> BnetCommon::Platform::APIInitialize_Search -- CreateAPI Search
2013.05.30 21:31:18.426865100 >>> BnetCommon::Platform::APIInitialize_Achievements -- CreateAPI Achievements
2013.05.30 21:31:18.427072100 >>> BnetCommon::Platform::APIInitialize_ProfanityFilter -- CreateAPI ProfanityFilter
2013.05.30 21:31:18.427265100 >>> BnetCommon::Platform::APIInitialize_Challenge -- CreateAPI Challenge
2013.05.30 21:31:18.427452400 >>> BnetCommon::Platform::APIInitialize_Report -- CreateAPI Report
2013.05.30 21:31:18.434583400 [BattleNet] Interface initialized
2013.05.30 21:31:18.436359400 Protocol Hash = 0x2631FA43
2013.05.30 21:31:18.535267700 Build VersionEx: 1.0.8.16603 (75916-915981)
2013.05.30 21:31:18.536849400 Initializing graphics subsystem...
2013.05.30 21:31:18.562156700 *************
2013.05.30 21:31:18.562407100 Device supports the following modes:
2013.05.30 21:31:18.587189100 800x600, 56 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.587512400 800x600, 60 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.587726700 800x600, 72 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.587896400 800x600, 75 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.588056100 1024x768, 60 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.588213400 1024x768, 70 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.588374700 1024x768, 72 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.588531400 1024x768, 75 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.588727400 1280x720, 60 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.588891100 1280x720, 59 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.589059700 1280x768, 60 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.589221400 1280x800, 60 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.589381100 1280x960, 60 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.589540700 1280x1024, 60 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.589704400 1280x1024, 70 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.589866100 1280x1024, 72 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.590026100 1280x1024, 75 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.590188100 1360x768, 60 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.590348100 1360x768, 75 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.590509700 1360x1024, 60 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.590673400 1366x768, 60 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.590845400 1366x768, 75 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.591017700 1400x1050, 60 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.591189400 1440x900, 60 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.591355400 1440x900, 75 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.591546100 1600x900, 60 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.591717700 1680x1050, 60 Hz, 32 bits, Format = 22
2013.05.30 21:31:18.591876700 End GetValidDisplayModes *************
2013.05.30 21:31:18.592032400 Rejecting mode 800x600, 32 bit
2013.05.30 21:31:18.592204400 Rejecting mode 800x600, 32 bit
2013.05.30 21:31:18.592358400 Rejecting mode 800x600, 32 bit
2013.05.30 21:31:18.592510400 Rejecting mode 1024x768, 32 bit
2013.05.30 21:31:18.592663100 Rejecting mode 1024x768, 32 bit
2013.05.30 21:31:18.592814400 Rejecting mode 1024x768, 32 bit
2013.05.30 21:31:18.592965700 Rejecting mode 1280x720, 32 bit
2013.05.30 21:31:18.593118100 Rejecting mode 1280x1024, 32 bit
2013.05.30 21:31:18.593269700 Rejecting mode 1280x1024, 32 bit
2013.05.30 21:31:18.593420700 Rejecting mode 1280x1024, 32 bit
2013.05.30 21:31:18.593576100 Rejecting mode 1360x768, 32 bit
2013.05.30 21:31:18.593731100 Rejecting mode 1366x768, 32 bit
2013.05.30 21:31:18.593882400 Rejecting mode 1440x900, 32 bit
2013.05.30 21:31:18.594037400 *************
2013.05.30 21:31:18.594187400 Device supports the following texture formats:
2013.05.30 21:31:18.594339100 Usage = 2, Format = 37
2013.05.30 21:31:18.594488400 *************
2013.05.30 21:31:18.600171700 --- OS memory stats -----
2013.05.30 21:31:18.600373400 Virtual size: 253.07 Mb
2013.05.30 21:31:18.600539100 Total free: 1794.68 Mb
2013.05.30 21:31:18.600727400 Largest free block: 934.87 Mb
2013.05.30 21:31:18.600883400 --- OS memory stats end-----
2013.05.30 21:31:18.604899700 ACTIVATE APP 1 iconic 0
2013.05.30 21:31:18.609407700 Opening Fullscreen Direct3D at 1600x900, 32 bit.
2013.05.30 21:31:18.609623700 VSync: Disabled
2013.05.30 21:31:18.609789400 ****** Graphics Device Info ******
2013.05.30 21:31:18.609944400 aticfx32.dll
ATI Radeon HD 5700 Series
\\.\DISPLAY1
2013.05.30 21:31:18.610139400 Driver Version 8.17.10.1077
2013.05.30 21:31:18.610303100 VendorID = 0x1002, DeviceID = 0x68b8
2013.05.30 21:31:18.610454700 ****** Graphics Device Caps ******
2013.05.30 21:31:18.610605100 Max Vertex Shader Consts = 256
2013.05.30 21:31:18.610831400 Max Texture Blend Stages = 8
2013.05.30 21:31:18.610993700 Max Tex Dimensions = 16384 x 16384
2013.05.30 21:31:18.611147100 Max SimultaneousTextures = 8
2013.05.30 21:31:18.611300400 Max Streams = 16
2013.05.30 21:31:18.611452100 Max Render Targets = 4
2013.05.30 21:31:18.611603100 Max Active Lights = 8
2013.05.30 21:31:18.611756100 VertexShaderVersion = 3.0
2013.05.30 21:31:18.611918400 PixelShaderVersion = 3.0
2013.05.30 21:31:18.612070700 Supports Gamma Control : TRUE
2013.05.30 21:31:18.612293400 Supports Depth Bias : TRUE
2013.05.30 21:31:18.612509100 Supports Scissoring : TRUE
2013.05.30 21:31:18.612668700 Supports Auto MipMap Generation : TRUE
2013.05.30 21:31:18.612860100 Supports Per-Stage Constant Color : TRUE
2013.05.30 21:31:18.613053400 Supports Temp Register : TRUE
2013.05.30 21:31:18.613213400 Supports Separate Alpha Blend : TRUE
2013.05.30 21:31:18.613368100 Supports Frame Buffer Blend Op: TRUE
2013.05.30 21:31:18.613520100 Supports Anisotropic Filtering : TRUE
2013.05.30 21:31:18.613671100 Supports StretchRect From Textures : TRUE
2013.05.30 21:31:19.130819400 Est. Available Texture Memory = 2412 MB
2013.05.30 21:31:19.131284100 ****** Graphics Query Support ******
2013.05.30 21:31:19.131580400 FRAMEQUERY_EVENT: Yes
2013.05.30 21:31:19.131868100 FRAMEQUERY_BANDWIDTH: No
2013.05.30 21:31:19.132071100 FRAMEQUERY_CACHEUTILIZATION: No
2013.05.30 21:31:19.132277100 FRAMEQUERY_INTERFACETIMINGS: No
2013.05.30 21:31:19.132439700 FRAMEQUERY_PIPELINETIMINGS: No
2013.05.30 21:31:19.132680700 FRAMEQUERY_VERTEXSTATS: No
2013.05.30 21:31:19.132880400 FRAMEQUERY_VERTEXTIMINGS: No
2013.05.30 21:31:19.133058700 FRAMEQUERY_RESOURCEMANAGER: No
2013.05.30 21:31:19.133330700 Direct3D window opened...0B688780
2013.05.30 21:31:19.177700700 HW Class = 3
2013.05.30 21:31:20.161307100 Initializing input subsystem...
2013.05.30 21:31:20.161601700 Initializing sound subsystem...
2013.05.30 21:31:20.203710400 XTCMalloc::MemAlloc, Big allocation - size: 117440512, align: 4, bClear: 0
2013.05.30 21:31:20.204015100 ****** Sound Device Caps ******
2013.05.30 21:31:20.213642400 Found 4 sound drivers:
2013.05.30 21:31:20.214223100 Driver 0: 'Speakers (2- Logitech G930 Headset)'
2013.05.30 21:31:20.214406400 Min Freq: 44100, Max Freq: 44100
2013.05.30 21:31:20.214576700 Speaker Mode: Stereo
2013.05.30 21:31:20.214730400 Driver Capabilities:
2013.05.30 21:31:20.214883100 Device can output to 8bit integer PCM.
2013.05.30 21:31:20.215036400 Device can output to 16bit integer PCM.
2013.05.30 21:31:20.215188400 Device can output to 24bit integer PCM.
2013.05.30 21:31:20.215340700 Device can output to 32bit integer PCM.
2013.05.30 21:31:20.215493400 Device can output to 32bit floating point PCM.
2013.05.30 21:31:20.215982700 Driver 1: 'Speakers (Envy24 Family Audio Controller WDM)'
2013.05.30 21:31:20.216159400 Min Freq: 48000, Max Freq: 48000
2013.05.30 21:31:20.216325100 Speaker Mode: Stereo
2013.05.30 21:31:20.216477700 Driver Capabilities:
2013.05.30 21:31:20.216629700 Device can output to 8bit integer PCM.
2013.05.30 21:31:20.216781400 Device can output to 16bit integer PCM.
2013.05.30 21:31:20.216993400 Device can output to 24bit integer PCM.
2013.05.30 21:31:20.217224700 Device can output to 32bit integer PCM.
2013.05.30 21:31:20.217387100 Device can output to 32bit floating point PCM.
2013.05.30 21:31:20.217932100 Driver 2: 'Digital Audio (S/PDIF) (High Definition Audio Device)'
2013.05.30 21:31:20.218110100 Min Freq: 44100, Max Freq: 44100
2013.05.30 21:31:20.218270100 Speaker Mode: Stereo
2013.05.30 21:31:20.218427400 Driver Capabilities:
2013.05.30 21:31:20.218579100 Device can output to 8bit integer PCM.
2013.05.30 21:31:20.218761400 Device can output to 16bit integer PCM.
2013.05.30 21:31:20.218919400 Device can output to 24bit integer PCM.
2013.05.30 21:31:20.219071700 Device can output to 32bit integer PCM.
2013.05.30 21:31:20.219225700 Device can output to 32bit floating point PCM.
2013.05.30 21:31:20.219722400 Driver 3: 'Digital Audio (S/PDIF) (Envy24 Family Audio Controller WDM)'
2013.05.30 21:31:20.219899400 Min Freq: 48000, Max Freq: 48000
2013.05.30 21:31:20.220054400 Speaker Mode: Stereo
2013.05.30 21:31:20.220207700 Driver Capabilities:
2013.05.30 21:31:20.220358400 Device can output to 8bit integer PCM.
2013.05.30 21:31:20.220508700 Device can output to 16bit integer PCM.
2013.05.30 21:31:20.220658700 Device can output to 24bit integer PCM.
2013.05.30 21:31:20.220818400 Device can output to 32bit integer PCM.
2013.05.30 21:31:20.220970700 Device can output to 32bit floating point PCM.
2013.05.30 21:31:20.221124100 Selecting driver 0 (Speakers (2- Logitech G930 Headset))
2013.05.30 21:31:20.221298700 Speaker Mode: Stereo
2013.05.30 21:31:20.221462100 Initializing sound with 32 channels
2013.05.30 21:31:20.409313100 --- OS memory stats -----
2013.05.30 21:31:20.409600400 Virtual size: 517.06 Mb
2013.05.30 21:31:20.409768100 Total free: 1530.66 Mb
2013.05.30 21:31:20.409925400 Largest free block: 748.00 Mb
2013.05.30 21:31:20.410077700 --- OS memory stats end-----
2013.05.30 21:31:20.410231400 ****** SoundPlatformFModGlobals ******
2013.05.30 21:31:20.410386400 bResetDevice: 0
2013.05.30 21:31:20.410608400 nNumDrivers: 4
2013.05.30 21:31:20.410764100 nDriverToUse: 0
2013.05.30 21:31:20.410916700 ptFModSystem: 0x149001d8
2013.05.30 21:31:20.411068100 pFModMemory: 0x14900000
2013.05.30 21:31:20.411219100 nFModMemoryAmount: 117440512
2013.05.30 21:31:20.411375700 nNumChannels: 128
2013.05.30 21:31:20.411526700 ptCachedSoundAllocator, used block count: 0
2013.05.30 21:31:20.411678700 ptCachedSoundAllocator, free block count: 640
2013.05.30 21:31:20.411831400 ptCachedSoundSampleMap, count: 0
2013.05.30 21:31:20.411982100 ptCachedSoundStreamMap, count: 0
2013.05.30 21:31:20.412132100 ptLRUSoundSampleList, count: 0
2013.05.30 21:31:20.412432400 ptLRUSoundStreamList, count: 0
2013.05.30 21:31:20.412679100 arPlayingSounds: 0x0b364000
2013.05.30 21:31:20.412919100 nCacheSampleSize: 0
2013.05.30 21:31:20.413141400 nCacheStreamSize: 0
2013.05.30 21:31:20.413307400 nFModCurrentAlloced: 48477656
2013.05.30 21:31:20.413464100 nFModMaxAlloced: 48477656
2013.05.30 21:31:20.415361700 STARTING Menu
2013.05.30 21:31:20.969193100 Setting depth texture, fmt = 36
2013.05.30 21:31:20.969536400 PostFXGfxInit() success
2013.05.30 21:31:20.970221700 SubObjectGfxInit() 1
2013.05.30 21:31:20.987603100 Initializing client world BattleNet_Act1Screen...
2013.05.30 21:31:21.087766700 Disposing UI for World
2013.05.30 21:31:21.089437700 Client Disposed world.
2013.05.30 21:31:21.089638100 Initializing client world BattleNet_MainScreen...
2013.05.30 21:31:21.165731400 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_LocalStorage_Internal code=11010
2013.05.30 21:31:21.701165400 EndScene hooked to 6BC1279F
2013.05.30 21:31:21.701440400 Pre-Present() at startup
2013.05.30 21:31:21.701633400 Post-Present() at startup
2013.05.30 21:31:21.702242700 Profile listener started on 0.0.0.0:1243
2013.05.30 21:31:21.710606700 Pre-Present() at startup
2013.05.30 21:31:21.710895100 Post-Present() at startup
2013.05.30 21:31:21.713216100 Pre-Present() at startup
2013.05.30 21:31:21.713449700 Post-Present() at startup
2013.05.30 21:31:21.719964100 Pre-Present() at startup
2013.05.30 21:31:21.720210400 Post-Present() at startup
2013.05.30 21:31:21.726496400 Pre-Present() at startup
2013.05.30 21:31:21.726720100 Post-Present() at startup
2013.05.30 21:31:21.733756700 Pre-Present() at startup
2013.05.30 21:31:21.733976100 Post-Present() at startup
2013.05.30 21:31:21.740428700 Pre-Present() at startup
2013.05.30 21:31:21.740658400 Post-Present() at startup
2013.05.30 21:31:21.747453700 Pre-Present() at startup
2013.05.30 21:31:21.747675400 Post-Present() at startup
2013.05.30 21:31:24.619095400 ===== Battle.net Platform : Connect =====
2013.05.30 21:31:24.619472700 ===== Battle.net Platform : Connect =====
2013.05.30 21:31:24.619656700 ===== Battle.net Platform : calling Interface.Connect to Bnet us.actual.battle.net:1119 =====
2013.05.30 21:31:24.890580400 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Authentication_Internal code=0
2013.05.30 21:31:24.890849100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Challenge_Internal code=0
2013.05.30 21:31:24.891076700 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Report_Internal code=0
2013.05.30 21:31:24.891256400 >>> Platform::OnConnected_Internal code=0 connId=1 address=us.actual.battle.net port=1119
2013.05.30 21:31:24.891417400 ===== Battle.net Platform : Connected to Battle.net =====
2013.05.30 21:31:24.891607400 ===== Battle.net Platform : Authentication.Logon XXXXXXXX@gmail.com =====
2013.05.30 21:31:24.986350700 >>> XXXXXXX@gmail.com BnetService::Authentication::LogonCallback code=0
2013.05.30 21:31:25.020481100 >>> AuthenticationListener::OnFinish code=3
2013.05.30 21:31:25.020784400 >>> ((no hero selected)) OnlineService::BnetService::Logout
2013.05.30 21:31:25.022298100 >>> ---------------- ModalNotificationManager::SetOkNotification: Your login information was incorrect. Please try again. (Error 3)
2013.05.30 21:31:25.023410400 >>> Battle.net InterfaceListener::OnDisconnected code=3 connId=1
2013.05.30 21:31:25.023610700 >>> Platform::OnDisconnected_Internal connId=1
2013.05.30 21:31:25.023785400 >>> (no hero selected) ===== Battle.net Disconnected logoutRequested=yes =====
2013.05.30 21:31:25.023947400 ===== BnetCommon::Platform::Disconnect connectionState=0 =====
2013.05.30 21:31:25.024134700 >>> (no hero selected) ===== Battle.net Logged Out =====
2013.05.30 21:31:25.024379700 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Authentication_Internal code=9
2013.05.30 21:31:25.024547100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Presence_Internal code=9
2013.05.30 21:31:25.024708400 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Friends_Internal code=9
2013.05.30 21:31:25.024862100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Party_Internal code=9
2013.05.30 21:31:25.025016700 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Chat_Internal code=9
2013.05.30 21:31:25.025176700 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Whisper_Internal code=9
2013.05.30 21:31:25.025336100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_UserManager_Internal code=9
2013.05.30 21:31:25.025491700 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Resources_Internal code=9
2013.05.30 21:31:25.025647700 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Games_Internal code=9
2013.05.30 21:31:25.025798700 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Exchange_Internal code=9
2013.05.30 21:31:25.025951100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Search_Internal code=9
2013.05.30 21:31:25.026102700 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Achievements_Internal code=9
2013.05.30 21:31:25.026264700 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_ProfanityFilter_Internal code=9
2013.05.30 21:31:25.026420100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Challenge_Internal code=9
2013.05.30 21:31:25.026583100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_Report_Internal code=9
2013.05.30 21:31:25.070749400 >>> (no hero selected) OnlineService::BnetService::LogoutSynchronously
2013.05.30 21:31:25.071021700 ===== BnetCommon::Platform::Disconnect connectionState=0 =====
2013.05.30 21:31:26.020556400 ENDING GAME
2013.05.30 21:31:26.021885700 Disposing UI for World
2013.05.30 21:31:26.024169400 Client Disposed world.
2013.05.30 21:31:26.038088400 SubsystemsDispose: 54 - Wind
2013.05.30 21:31:26.042677700 SubsystemsDispose: 45 - CPlayer
2013.05.30 21:31:26.045716700 SubsystemsDispose: 36 - UI
2013.05.30 21:31:26.049740700 >>> (no hero selected) OnlineService::BnetService::LogoutSynchronously
2013.05.30 21:31:26.049982100 ===== BnetCommon::Platform::Disconnect connectionState=0 =====
2013.05.30 21:31:26.052880100 Disposing UI root!
2013.05.30 21:31:26.060445100 SubsystemsDispose: 27 - CWorlds
2013.05.30 21:31:26.065008100 SubsystemsDispose: 18 - PostFX
2013.05.30 21:31:26.069331400 SubsystemsDispose: 9 - CTimedEvents
2013.05.30 21:31:26.088191700 SubsystemsDispose: 0 - ProfUI
2013.05.30 21:31:26.088477700 Disposing sound subsystem...
2013.05.30 21:31:26.088680700 Start SoundPlatform::Dispose()
2013.05.30 21:31:26.088840400 StopOVTStream
2013.05.30 21:31:26.090947700 - Releasing DSP effects
2013.05.30 21:31:26.092132700 - Releasing FMOD System
2013.05.30 21:31:26.136741100 Finish SoundPlatform::Dispose()
2013.05.30 21:31:26.142182100 Closing Direct3D window...0B688780
2013.05.30 21:31:26.507224700 ...Direct3D window closed
2013.05.30 21:31:26.511147700 de activate app 0 iconic 0
2013.05.30 21:31:26.671100700 Disposing graphics subsystem...
2013.05.30 21:31:26.677964700 SubsystemsDispose: 35 -
2013.05.30 21:31:26.678717400 [Battlenet] Interface disposed
2013.05.30 21:31:26.679259700 >>> (no hero selected) ===== Battle.net BnetService : Shutdown =====
2013.05.30 21:31:26.679456400 >>> Battle.net Platform DestroyInterface reason=BnetClient Shutdown
2013.05.30 21:31:26.679627700 ===== BnetClient::Platform::PrepareForDisconnect =====
2013.05.30 21:31:26.679850700 ===== BnetCommon::Platform::Disconnect connectionState=0 =====
2013.05.30 21:31:26.680010100 >>> BnetCommon::Platform::APICleanup_LocalStorage
2013.05.30 21:31:26.680164700 >>> BnetCommon::Platform::APICleanup_Games
2013.05.30 21:31:26.680324100 >>> BnetCommon::Platform::APICleanup_Resources
2013.05.30 21:31:26.680474400 >>> BnetCommon::Platform::APICleanup_UserManager
2013.05.30 21:31:26.680620400 >>> BnetCommon::Platform::APICleanup_Whisper
2013.05.30 21:31:26.680779100 >>> BnetCommon::Platform::APICleanup_Chat
2013.05.30 21:31:26.680932400 >>> BnetCommon::Platform::APICleanup_Party
2013.05.30 21:31:26.681083700 >>> BnetCommon::Platform::APICleanup_Friends
2013.05.30 21:31:26.681238700 >>> BnetCommon::Platform::APICleanup_Presence
2013.05.30 21:31:26.681413700 >>> BnetCommon::Platform::APICleanup_Account
2013.05.30 21:31:26.681582100 >>> BnetCommon::Platform::APICleanup_Authentication
2013.05.30 21:31:26.681741700 >>> BnetCommon::Platform::APICleanup_Search
2013.05.30 21:31:26.682081700 >>> BnetCommon::Platform::APIDestroy_Achievements
2013.05.30 21:31:26.682294400 >>> BnetCommon::Platform::APIDestroy_ProfanityFilter
2013.05.30 21:31:26.682454400 >>> BnetCommon::Platform::APIDestroy_Challenge
2013.05.30 21:31:26.682623400 >>> BnetCommon::Platform::APIDestroy_Report
2013.05.30 21:31:26.702371400 >>> BnetCommon::Platform::OnDestroyAllAPIs code=0
2013.05.30 21:31:26.712065100 >>> Platform::DestroyInterface calling bnet DestroyInterface
2013.05.30 21:31:26.712423100 >>> Battle.net Platform Shutdown reason=interface count == 0
2013.05.30 21:31:26.716435100 ===== Battle.net Client Service Shutdown =====
2013.05.30 21:31:26.716895700 SubsystemsDispose: 28 -
2013.05.30 21:31:26.720035400 SubsystemsDispose: 21 -
2013.05.30 21:31:26.744757700 SNOFilesDispose()
2013.05.30 21:31:26.966018100 SNOFilesAsyncDispose()
2013.05.30 21:31:27.343172700 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-9558.mpq
2013.05.30 21:31:27.343780700 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-9558.mpq
2013.05.30 21:31:27.344048700 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Win\d3-update-Win-9558.mpq
2013.05.30 21:31:27.344472100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\Win\patch-Win-9558.mpq
2013.05.30 21:31:27.344662100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enUS\d3-update-enUS-9558.mpq
2013.05.30 21:31:27.345105700 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9558.mpq
2013.05.30 21:31:27.345304100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-9749.mpq
2013.05.30 21:31:27.345748700 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-9749.mpq
2013.05.30 21:31:27.345938100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enUS\d3-update-enUS-9749.mpq
2013.05.30 21:31:27.346342400 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9749.mpq
2013.05.30 21:31:27.346533100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-9858.mpq
2013.05.30 21:31:27.346939400 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-9858.mpq
2013.05.30 21:31:27.347123100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enUS\d3-update-enUS-9858.mpq
2013.05.30 21:31:27.347521400 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9858.mpq
2013.05.30 21:31:27.347744100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-9950.mpq
2013.05.30 21:31:27.348153100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-9950.mpq
2013.05.30 21:31:27.348340400 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enUS\d3-update-enUS-9950.mpq
2013.05.30 21:31:27.348745700 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9950.mpq
2013.05.30 21:31:27.348930700 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-9991.mpq
2013.05.30 21:31:27.349343400 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-9991.mpq
2013.05.30 21:31:27.349529400 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enUS\d3-update-enUS-9991.mpq
2013.05.30 21:31:27.349970100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-9991.mpq
2013.05.30 21:31:27.350166100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-10057.mpq
2013.05.30 21:31:27.350578100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\base\patch-base-10057.mpq
2013.05.30 21:31:27.350981400 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Win\d3-update-Win-10057.mpq
2013.05.30 21:31:27.351479100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\Win\patch-Win-10057.mpq
2013.05.30 21:31:27.351673400 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\enUS\d3-update-enUS-10057.mpq
2013.05.30 21:31:27.352162100 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\Cache\enUS\patch-enUS-10057.mpq
2013.05.30 21:31:27.352380700 sFileTableDispose - closing mpq: Data_D3\PC\MPQs\base\d3-update-base-10235.mpq
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2013.05.30 21:31:27.511407400 SubsystemsDispose: 14 -
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2013.05.30 21:31:27.513740700 SubsystemsDispose: 0 -
2013.05.30 21:31:27.513928400 WinSock cleaned up successfully!
Reply Quote
Support Forum Agent
Posts: 35,505
Svuen,

I tried another approach on your account. I need to you try logging in but first, it's going to require you to change your password again. Let me know what happens please.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
Reply Quote
Just reset the password and did the email verification.

Tried logging in and the problem persists. Error 3
Reply Quote
Support Forum Agent
Posts: 35,505
Svuen ,

Ok, we're going to try changing the password here and then logging in to the account to verify if it's an account issue or still something on your end somewhere. When we're done, we'll issue it another password reset. Are you ok with that? I'll need your permission before I continue. It's only going to take a minute or two.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Yeah - please do.

I assume I'll get the password reset email etc.

Let me know what happens. I am monitoring the thread.
Reply Quote
Support Forum Agent
Posts: 35,505
Svuen,

Ok, it worked fine in here for us. I've issued another password reset so please do that and try it again.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
Reply Quote
Already tried - and nothing. Same error message.

What in the world?

Is there another folder I can try clearing or something?
Reply Quote
Support Forum Agent
Posts: 35,505
Svuen,

Ok, there's a few more things we can try for this.

I had another user recently with a similar situation. He had a World of Warcraft account as you do that wasn't current as far as a payment method was concerned. I had him try connecting to Wow to see what it would tell him and as expected, it informed him he didn't have a paid-up account. He then tried his Diablo III account and it let him in. If you have Wow installed still, you might try that.

You can also try right clicking the Diablo III launcher icon on your desktop and selecting the option to run as an administrator as it may be a permissions issue somewhere.

Failing all that, I'd try creating a new Windows user account and adding it to the admin group, then logging out of Windows and back on with the new account and trying it.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
Reply Quote
Don't have WoW installed currently - took up too much room on the HDD.

I created a new admin account real quick and it allowed me to log into Diablo just fine.

Does that point to something that we can correct on my existing account? Seriously do not want to swap profiles on my PC.
Reply Quote
Support Forum Agent
Posts: 35,505
Svuen ,

Can you go back and try the original user account now?

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
Reply Quote
Worked like a charm on my original account.

Please consider this issue resolved with my appreciation.

Thanks Omrakos.
Reply Quote

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