Get the Desktop App for Battle.net Now
- All your games in 1 place
- Log in once
- Automatic game updates
I've done a lot of complaining over the past few weeks since I started playing again of Error 3007, and in coming here I saw a lot of other complaints regarding disconnects. I know, in my case, it was my ISP's fault for these disconnects, but I still felt appealing to Blizzard would have better results than trying to get through the tech support at Cox. Today I was proven right, the corporate finger pointing run around was put to a halt by one of the two businesses just giving a damn about their customers. I'm glad it was Blizzard who decided to act first in that regard.
So, saying this without even knowing if my personal issue is going to be fixed, I say hats off to you Blizzard. Thanks for the awareness of the problems at hand, and most of all for attempting to fix them even though it may not be your responsibility to do so.
You now have my curiosity! I know Cox and a few others have had issues with some of the infrastructure and with some of the partner data centers. What did Blizzard do with regard to Cox? I did not see anything posted about it.
Nothing that I'm aware of either, just the fact that they're doing everything from their end to try and fix it is nice. I have suggested in a few other posts about extending buffs after leaving the game for a minute or two as a temporary solution from Blizzard's end. I'm not hopeful that change will get in, nor am I counting on my issue being fixed. I'm just glad to see that they're trying.
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.