Diablo® III

Can't use Auction house for weeks

100 Undead Mage
Posts: 6
First, I'm not sure if I'm doing this at the right place. This is my first time using DIablo III forums.
So, here I go..

I have bought my digital copy of Diablo 3 about one month ago through the battle.net account. I have used the AH few times (bought a couple of gems and weapons), it was all ok. But, since 2 weeks ago, the AH icon at my menu display is blocked with this message:

- "You cannot use this feature until payment for your digital purchase of Diablo III has been verified. Payment verification can take up to 72 hours."

I have bought it one month ago with my credit card, that I have already paid the bill (which contains Diablo III purchase) and nothing. I have even used the AH!

Why is this showing up to me? How do I fix?

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MVP - Technical Support
Posts: 24,430
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Log out of the game and change your password in account management. That will force an account data refresh that should clear up the issue - basically an account reboot. If that fails, then you would have to put in a ticket.
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