Diablo® III

havent been able to log in all day

cant get past authenticating. please fix this.
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Have you tried providing a traceroute to Blizzard in the Technical Support Forum?

Currently, they are having issues with players that have Comcast internet service. You may or may not be one of those affected.

You would probably be better assisted in this forum here.

http://us.battle.net/d3/en/forum/5386227/

This thread might provide a little more details if you're in the Seattle area.

http://us.battle.net/d3/en/forum/topic/9377319740

Based on what little information has been provided, I cannot offer any assistance beyond this. =(

If you do not know how to provide a traceroute, this article may be of some assitance.

https://us.battle.net/support/en/article/performing-a-traceroute

For example, if you are running Windows, you will need to go to Start > Accessories > Command Prompt (Or hit run and type "CMD")

When you are in the command prompt, enter the following based on what region you are trying to log in to.

Americas.

tracert 12.129.209.68 > c:\tracert.txt

Europe.

tracert 213.155.155.233 > c:\tracert.txt

Korea.

tracert 182.162.134.1 > c:\tracert.txt

You will then need to make a post in the Technical Support copying and pasting the information from "c:\tracert.txt"
Edited by Drothvader#1215 on 7/3/2013 2:07 PM PDT
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yep seattle area.
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07/03/2013 02:03 PMPosted by TastyToast
yep seattle area.

Are you also a Comcast customer?

If so, Blizzard is aware of your issues and is diligently working on resolving them. ^.^
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