OP Here. My Support ticket answer:
Hi there,This is Game Master Gariswar and I will be assisting you today.
Please be advised that we will not be able to provide you a refund for Diablo 3, as again this was purchased over a year ago and the game was played and used. I understand your sentiment in regards to a feature not being implemented, however we are not able to refund the purchase based on a feature that was not implemented into the release of the game.
Additionally, customer support is not able to provide further insight into your discussion regarding false advertising. You are welcome to contact our legal offices, however please keep in mind that they will not be able to refund the game price to you.
I appreciate you contacting us, and if you need any additional assistance please reply to this ticket.
I just sent in my ticket revoking all EULA for this game and any other games I have with Battlenet as well as requesting all personal information Deleted. This is my last post.
Fellow gamers good bye its been fun. Blizzard...you have disgusted me for the last time.