Technical Support

Jul 10, 2012 Like every thusday. When i want to log i always have this message. Click on Diablo3 logo, pressing play, enter login and password then i receave a message who saying ''A new patch for Diablo III is avalaible. The game will now close and apply the patch automatically. You will be able to continue playing after the patch as been applied'' So i press ok, its coming back to Diablo 3 launcher and say ''game is up to date'' so press play, enter my login password again but its still saying the same thing about the new patch. Since this morning i try to find the problem but i really lost patience now. Every thusday i have different problem :( If someone can help me to play, it will be really appréciate. Thx you so much.Godgamer1 Jul 10, 2012
Jul 10, 2012 IM TRYNG TO LOG IN BUT IT DSNT WORK WHY? my patch dsnt work why is thatIVOMITGLITER0 Jul 10, 2012
Jul 10, 2012 Updating Blizzard Launcher 0% I installed Diablo 3, then opened Diablo 3 as administrator and the launcher remains at "Updating Blizzard Launcher 0%".Cardell34 Jul 10, 2012
Jul 10, 2012 Launch 1.0.3b problem When i open diablo3 this morning , it automatically update like usual, and the update stop at 14%, i check the net work and its good, then i exit the launcher and opened again, and it says " ERROR: The file"/applications/DiabloIII/Updates/d3-0-10485-OSX-final.MPQ"appears to be corrupt.You may need to download this file again." but where can I have this download? I try several times to reopen the diablo 3, but still not downloading. HELP neededSethQu2 Jul 10, 2012
Jul 10, 2012 UI Flashing / Blinking / Flickering blotches This may be the same issue others are having with "Flashing Code on the screen" while in a menu or browsing the AH. This doesn't happen while playing, but if the character UI is brought up, it can occasionally be seen. My Rig; i2500k Sabertooth P67 Gigabyte 7970 (12.7 drivers) 12.6 do the same thing. Asus Xonar STX Corsair AX850 WD 1TB HDD OCZ Agility 2 HDD This machine is fully stock since it's also used as a work machine. CPU load while playing D3 is about 50c GPU load while playing D3 is 58-62cObs8 Jul 10, 2012
Jul 10, 2012 I am absolutly done with Blizzard (must read) So this is my ongoing "customer support" with blizzard. Un freaking believable. Adam Edmister i accidently dropped a wpn during a boss fight and died b4 i could pick it up. went back in..Gone I was fighting belial in solo game and i tryed to switch wpns from my Life on Hit wpn to my critical damage wpn. I accidently dropped the critical damage wpn on the ground but b4 i could pick it back up i died. when i tried to go back into the boss fight it wasnt there. i couldnt pick it back up after i died. i bought the item off the real money auction house on july 2nd for 78.00 dollars. thats just for identification purposes, i know you cant do anything about RMAH purchases. the name of the item was Smoldering Ram. it was an 822dps 1h mighty sword with dex/vitality and crit damage and a socket with a crit damage gem in it. I REAAAAAALY hope you can restore it to me as it was a total accident and like i said i couldnt pick it back up once i was dead #1 7/9/2012 7:26 PM Droovasz Customer Service Representative Greetings, Thank you for contacting Blizzard Support regarding your Diablo 3 account. Please keep in mind that we only offer very limited support for Diablo 3. We cannot alter followers, artisans, or achievements. If an item or hero cannot be recovered using in-game systems, it is permanently lost, and we will not be able to assist in any fashion. Because we offer such limited support, account security is critically important and you need to stay vigilant. To help protect your account, we recommend following the Security Checklist ( on our Account Security site: If you have any further questions, please select the 'Need More Help' option and we will be glad to help. Regards, Game Master Droovasz Customer Services Blizzard Entertainment #2 7/10/2012 1:29 AM Adam Edmister Ok, your response was extremely unhelpful. It did not even remotely come close to being an answer to my problem nor was it helpful in pointing me in the right direction. Hell, it didnt even say "sorry we cant help you at all, tough luck". I dont understand... is this the kind of customer support D3 has? My problem, if you read it instead of it being put to an auto reply system, which I find to be HIGHLY disprespectful of your PAYING CUSTOMERS, has nothing to do with account security. I was not hacked nor was any of my items "taken". I dropped an item on the ground on accident but b4 i could pick it up and get it back in my bags, I died by the boss i was fighting. and due to A PROBLEM WITH THE GAME, i could neither pick up my wpn after i was dead NOR pick it back up upon re-entrance into the "boss fight instance", as it was not there. Now, pls have a REAL person look at this and respond with a REAL customer support answer. Not the rubbish that i recieved so far. absolutly appaling to say the least. Customer Service Representative Greetings, Thank you for contacting the Account and Technical Services Department at Blizzard Entertainment. In order to track the bugs that are coming out with the recent release of the game we have staffed our QC department on the Bug Report forums so that they can test them as they come in. As it is clear that you are experiencing a bug with the game you will want to visit and post it there so that it can be investigated and a response can be given. =) Thank you for your time and feel free to let us know if you have any additional questions. Regards, James S. Game Master Kheoric Customer Account and Technical Services Blizzard Entertainment - North America http://us.battle.netSoulvendor273 Jul 10, 2012
Jul 10, 2012 US Patch, others have to wait If there is a patch out, doesn't it make sense to update all the servers and not one by one? Can someone (Blue) answer this question for me. From the start of the game, there has been 6-7 patches, 1.00, 1.01, 1.02, 1.03 with a,b,c update, that means you lock out people who paid for your game around 10-14 days out of all the days the game is running on your server. I ask you this, if you are know there is an update, can you at least not force cilent to download the latest patch so we can play till the correct patch is updated on the server my character is on. I hope you read this, and on the side note. Thanks for making Rakanoth a !@#$%, his teleport is super damaging, and the soul ripper are extra life and takes more damage.LapChi2 Jul 10, 2012
Jul 10, 2012 I hit Play and nothing happens? I hit play and game never loads how do you fix it plz?LiveWire9340 Jul 10, 2012
Jul 10, 2012 act 4 last quest black screen after canceling last scene before diablo im getting a black screen and have to close gameBeto0 Jul 10, 2012
Jul 10, 2012 Patch Problem Everytime i try and connect, it says 'A new patch for Diablo 3 is available. The game will now close and update automatically...' it has been like this for 3 hours now, so i re-installed the game, and still nothing. It does say to one side 'Breaking News - We will be performing scheduled maintenance beginning on Wednesday, July 11th at 05:00 CEST...' so taht shouldnt be affecting it. So any ideas how to fix this problem or any information on whether there is some other patches being done at all? I know the US servers just had 1.03b done, but im in the UK. Help pleaseDoggo14 Jul 10, 2012
Jul 10, 2012 New patch can work already? I still cant login to D3... someone can login pls HELP!!BlackLoo0 Jul 10, 2012
Jul 10, 2012 Authenticator problems Since May 15th 012 I am so tired of this junk, I have to log in like 6 to 15 times just to get into the Character screen. FIX THIS OMG!!! Is anyone else having problems logging in with an authenticator???HellKnight12 Jul 10, 2012
Jul 10, 2012 MASSIVE FPS DROP 1.0.3b Blues please look into this. I logged in then I notice that from the character selection screen the fps is really bad. I go into game and the samething, pre patch everything was fine. How do I fix this? Is this a patch related problem. Please confirm!KingKalvin3 Jul 10, 2012
Jul 10, 2012 My auction house is unavailable??? WHY?Timart270 Jul 10, 2012
Jul 10, 2012 1 hr and no word (post here for update) 1 hr and no word from blizz post here for them to give us a update.Galarson1 Jul 10, 2012
Jul 10, 2012 Auction house is currently unavailable its gryed out and leaving / joining a game and relogging 30 times didn't fix the issue how am I suppose to play the game like this? I mean... AH is like 90% of the "end" game content we gotKai1 Jul 10, 2012
Jul 10, 2012 Failed to Run a Required Program (Agent) error code : BLZPTS00007 please helpzkeVnz0 Jul 10, 2012
Jul 10, 2012 Game Bug or Internet Issue? This issue would be minor to me if I did not play hardcore. Often after I log in or switch characters, I will select a white item, intending to drop it. My client will freeze so that nothing moves except my mouse. I cannot alt+tab or alt f4 at this point. Sometimes it lasts for 10 seconds, 2 minutes, or so long that I restart my computer. If it does unfreeze, I will be disconnected and sent to my character screen (which kills hardcore players). I contacted customer support, told them this, and gave them all of the information they asked for (dxdiag, msinfo, pathping). Then they asked me to do a trace route. They said if the "hops" in between my IP and the server had asterisks (or other errors, but they did have asterisks), I should contact my ISP. They told me it could take weeks to identify and solve the problem. Am I just being blown off? Since I don't actually have any latency issues or things like that, I feel that it is a game bug. Has anyone else had this issue?Magnus2 Jul 10, 2012
Jul 10, 2012 Server Status sez AH up but is grayed out. Is the Server Status page manually updated? It very often seems to be inaccurate for 30 minutes to an hour around maintenance outages, sometimes showing servers up when they are not, but most often showing Auction House is up when it is not. This time, right after 1.03b went live, it shows AH availability, but people are getting grayed out AH buttons. If this is not automated, you really need a more attentive person responsible for updating, and if it is automated, well, it's broken. It's a quality of life issue, sure, but it's another one of those things that makes Blizzard appear to really not care about doing a good job.Zuzax2 Jul 10, 2012
Jul 10, 2012 Game erro I can`t run the launcher program and play D3... Have any people can help me?T_TPakman4 Jul 10, 2012
Jul 10, 2012 474 players in game - Auction House is down! Hi Team: Please let me know that how come the AH is down when there is showing only 474 players in the game????????????? Can you provide the root cause of AH down when there is only 474 players in game?? Thanks&Regards, LothianLothian1 Jul 10, 2012
Jul 10, 2012 New patch released today crashes After installing the new patch released the game crashes into the desktop when is searching for the list of heroes. I tried 5 times, and the result is always the same, with no error message.sapulha0 Jul 10, 2012
Jul 10, 2012 Patch Didnt Fix Stuttering I STILL cant play the game with my high end machine even after the new patch because of stuttering, shouldn't that be fixed by now? This is a complete joke.... I GIVE UPTriggerSaint0 Jul 10, 2012
Jul 10, 2012 Wanted to say Thank you I just wanted to say ty to the tech guys who helped me with my account when I ran into trouble after purchasing a new computer. I know it's seemingly small - but having an english speaking person who is nice is just aces in my book (no offense to anyone who doesn't speak english, it's just Really nice to have that on the other side of the line). Very helpful service, and it's much appreciated - ty ty!Honey0 Jul 10, 2012
Jul 10, 2012 Poor performance issues (slowed then sped up) Hi, I have a custom built machine that should be able to handle most any game put out today on the highest graphic settings; however in D3 I am forced to put every setting down to it's bare minimum as well as switch my graphics card from quality to performance which I have never had to do. What I am seeing is when I encounter more than ~15 enemies the game begins to slow down time then after the fight it speeds up to account for the slowed effect. Here are my computer stats: AMD FX-4100 Zambezi 38.GHz (overclocked) quad core 8gb memory DDR3 SAPPHIRE Radeon HD 6850 1gb mem, Direct X11 ( Windows 7 Premium Any help or suggestions is apprectiated.PandaCan0 Jul 10, 2012
Jul 10, 2012 Fix for "Diablo III Is Already Running" Loop I have had this error EVERY patch, sometimes I have had to do the first fix, this patch I had to do the 2nd one. This affects MANY people and this fix sjould probably be stickies since EVERY SINGLE PATCH there are TONS of threads titles "CAN'T PATCH HELP ME" or "PATCH LOOP WTFZ?!". Blizzard should at least look into this, even if they believe it is our computer's fault. I'm telling you, give these a try. If they work for you, spread the word. I'm not taking credit for the fixes, simply passing them on since that thread has been buried. I'll be back every patch to spread this around until it no longer happens to people. EDIT: Another fix is to change your language for you client to the correct language.Glowyrm0 Jul 10, 2012
Jul 10, 2012 Lag problems im not too tech savvy so can you help a brotha out please? ------------------ System Information ------------------ Time of this report: 7/10/2012, 09:12:03 Machine name: CHODE-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030) Language: English (Regional Setting: English) System Manufacturer: TOSHIBA System Model: Satellite L505D BIOS: InsydeH2O Version 1.10 Processor: AMD Turion(tm) II Dual-Core Mobile M500 (2 CPUs), ~2.2GHz Memory: 4096MB RAM Available OS Memory: 3836MB RAM Page File: 2370MB used, 5300MB available Windows Dir: C:\windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: AMD M880G with ATI Mobility Radeon HD 4200 Manufacturer: ATI Technologies Inc. Chip type: ATI display adapter (0x9712) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_9712&SUBSYS_FF1F1179&REV_00 Display Memory: 1915 MB Dedicated Memory: 253 MB Shared Memory: 1662 MB Current Mode: 1360 x 768 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: TOSHIBA-TV Monitor Id: TSB0205 Native Mode: 1360 x 768(p) (60.015Hz) Output Type: HD15 Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.14.0010.0678 (English) Driver Version: 8.634.1.0 DDI Version: 10.1 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 7/29/2009 23:34:04, 4059648 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-D452-11CF-6F70-15DFA1C2C535} Vendor ID: 0x1002 Device ID: 0x9712 SubSys ID: 0xFF1F1179 Revision ID: 0x0000 Driver Strong Name: oem1.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS880M:8.634.1.0:pci\ven_1002&dev_9712&subsys_ff1f1179 Rank Of Driver: 00E60001 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_1179FF12&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5904 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 7/28/2009 21:00:14, 1966624 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Microphone (Realtek High Definition Audio) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.5904 (English) Driver Attributes: Final Retail Date and Size: 7/28/2009 21:00:14, 1966624 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: USB Multimedia Cordless Kit Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046E, 0x5520 FF Driver: n/a Device Name: USB Multimedia Cordless Kit Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046E, 0x5520 FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x1002, 0x4397 | Matching Device ID: usb\root_hub | Service: usbhub ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Standard PS/2 Keyboard | Matching Device ID: *pnp0303 | Service: i8042prt | + HID Keyboard Device | Vendor/Product ID: 0x046E, 0x5520 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | + Synaptics PS/2 Port TouchPad | Matching Device ID: *syn191b | Upper Filters: SynTP | Service: i8042prt | + HID-compliant mouse | Vendor/Product ID: 0x046E, 0x5520 | Matching Device ID: hid_device_system_mouse | Service: mouhid | + HID-compliant mouse | Vendor/Product ID: 0x413C, 0x3012 | Matching Device ID: hid_device_system_mouse | Service: mouhid | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 229.3 GB Total Space: 294.5 GB File System: NTFS Model: FUJITSU MJA2320BH G2 ATA Device Drive: D: Model: TEAC DV-W28S-VTF ATA Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes -------------- System Devices -------------- Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1022&DEV_9602&SUBSYS_96021022&REV_00\3&2411E6FE&2&08 Driver: n/a Name: PCI standard ISA bridge Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_FF1E1179&REV_00\3&2411E6FE&2&A3 Driver: n/a Name: ATI I/O Communications Processor SMBus Controller Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_FF1E1179&REV_3C\3&2411E6FE&2&A0 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_9601&SUBSYS_FF1E1179&REV_00\3&2411E6FE&2&00 Driver: n/a Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_FF1E1179&REV_00\3&2411E6FE&2&99 Driver: n/a Name: ATI I/O Communications Processor PCI Bus Controller Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&2411E6FE&2&A4 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&2411E6FE&2&C4 Driver: n/a Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_FF1E1179&REV_00\3&2411E6FE&2&91 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_FF1E1179&REV_00\3&2411E6FE&2&A2 Driver: n/a Name: Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC Device ID: PCI\VEN_10EC&DEV_8172&SUBSYS_818210EC&REV_10\4&10FF5532&0&0020 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&2411E6FE&2&C3 Driver: n/a Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_FF1E1179&REV_00\3&2411E6FE&2&98 Driver: n/a Name: Realtek PCIe FE Family Controller Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_FF1E1179&REV_02\4&1A905D30&0&0028 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&2411E6FE&2&C2 Driver: n/a Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_FF1E1179&REV_00\3&2411E6FE&2&90 Driver: n/a Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1022&DEV_9606&SUBSYS_FF1E1179&REV_00\3&2411E6FE&2&30 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&2411E6FE&2&C1 Driver: n/a Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_FF1E1179&REV_00\3&2411E6FE&2&9A Driver: n/a Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1022&DEV_9605&SUBSYS_FF1E1179&REV_00\3&2411E6FE&2&28 Driver: n/a Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&2411E6FE&2&C0 Driver: n/a Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_FF1E1179&REV_00\3&2411E6FE&2&92 Driver: n/a Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1022&DEV_9604&SUBSYS_FF1E1179&REV_00\3&2411E6FE&2&20 Driver: n/a Name: AMD M880G with ATI Mobility Radeon HD 4200 Device ID: PCI\VEN_1002&DEV_9712&SUBSYS_FF1F1179&REV_00\4&11B3CF&0&2808 Driver: n/a Name: Standard AHCI 1.0 Serial ATA Controller Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_FF1E1179&REV_00\3&2411E6FE&2&88 Driver: n/a ------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514 WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514 WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514 MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385 Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385 WMV Screen 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100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0Cypher0 Jul 10, 2012
Jul 10, 2012 Cant Login Into Server after Patch ? Same problem with me and my cousin.. Both try to login but asks us to update patch, after exiting diablo it says diablo 3 is already other words, it wont update...weve tried restarting ..wont work. Any help ?MutantPotato1 Jul 10, 2012
Jul 10, 2012 Wont start Hello, My problem is when i start the Diablo 3 launcher it lets me click play, it has Diablos head show up in the middle of my screen, but when it dissapears nothing happens. When i try to restart the program, it says " Diablo 3 is already running". I dont know what to do, This diablo experience has been nothing but problems.Rambone8110 Jul 10, 2012
Jul 10, 2012 Failed to launch a critical file... This is the error I am getting after I just downloaded the new patch. Yes I run as Admin No I don't have a firewall/anti-virus What next? Reinstalling the game? I don't really want to, then download the patch againfor it to do the same thing...Sos1 Jul 10, 2012
Jul 10, 2012 try to run Diablo and it sits at updating too try to run Diablo and it sits at updating tools 0% how can i fix it tryed restart and restart on computer alsoLiveWire9340 Jul 10, 2012
Jul 10, 2012 help please with patch? i start up diablo it says its going to restart and start installing patch then i try to play and it does it all over it does not even install the patch?Runemage97 Jul 10, 2012
Jul 10, 2012 Cant patch starting diablo3 says my game is up to date, when logging in says that needed to restart for update to take place but patch is not even downloading at all. Pls help as it has taken a long timeMinGs870 Jul 10, 2012
Jul 10, 2012 servers are up but it doesnt patch gawd. what the hell is happeningQuatoreya9 Jul 10, 2012
Jul 10, 2012 Unable to patch. I load launcher says Diablo 3 is up to date, i then press play, my account is under english(britain), americas, & then i type in my login & says I need to patch, Press ok, then booted back to launcher that says Diablo 3 is up to date. Why is the patch not downloading?Nardi55 Jul 10, 2012
Jul 10, 2012 3003 on US server but okay with EU server just got an error logging in using US server account (which i have all my characters) but i can play via EU server account (which i dont have any character)..oh dang..... is US server down? any update? thanksRandomPro4 Jul 10, 2012
Jul 10, 2012 can't log in patch 1.03 error 33 it says check servicepowerplant1 Jul 10, 2012
Jul 10, 2012 Failsafe for Server Downfalls Greetings fellow warriors! I am FallenAngel, and I am here to present an idea. Let me know if you agree or if you have other ideas. Please, don't feel afraid to respond to this thread. I think we've all struggled with Blizzard's server constantly going down as we play. Your warrior is battling a horde of tough demons when all of a sudden, everyone stops moving except you. Five seconds later, your hero is dead on the floor. Now you revive at your last checkpoint, and chances are, you need to redo everything that was just undone by your un-needed death. You could also just be playing along when he server goes down, and it boots you out of your game. Annoying right? Wouldn't it be nice to have some sort of magical failsafe that saves your hero the trouble of dying instantly? Here is my idea. I call it the Jailer Failsafe. Here is what should take effect if the server goes down: >>ALL inidividuals - demons, heroes, followers, etc - should be encased in a Jailer-type barrier so no one gets injured or further mamed >>Should the server recover, the barriers should vanish slowly, giving time for the player to react (attack, heal, cast a spell, etc) >>Should the server not recover and boots the player out of their game, then at least no one was killed Now, here's another idea as well: Snapshot Savepoint Here's the Snapshot Effect: >>The Jailer Failsafe has already taken effect. >>Should the server crash, then at this point, the Snapshot should take place, saving all the data of all the player has done (for example, setting spirits free) >>Once the player is able to Resume the Game, the player will start either in a safe place or at the most recent checkpoint, but nothing has been undone due to the server going down If you guys have ideas of your own and would like to voice your opinions, voice them here. But please...absolutely NO FLAMERS OR TROLLS. I'll see to it that you are reported and possibly kicked off this site.FallenAngel0 Jul 10, 2012
Jul 10, 2012 Multiple accounts and rmah I wanted to buy another account to be able to post more items on GAH and RMAH. Now, since noone will be playing this 2nd account, would it be fine if my younger brother uses it? Or do I have to to put it under his name? And if I put it under his name, would I be allowed to sell my stuffs on the auction house? I don't want to buy the account now and then find out that it's illegal and get banned later.Jiggy2 Jul 10, 2012
Jul 10, 2012 stand-alone single player option? Why oh why can't the game allow a single player game without the online blessings? Did we not pay to be able to use this? Why should the IT dept in Cali decide to shut off my game 1K miles away? If I was playing a group game I could understand, but this level of micromanagement is for the birds. What happens when the gurus at ignore all decides that they have made all the money they want and decide to stop their servers? Then we can all stare at the cute little icon on the desktop and think of the money that could have been spent on games that are not built with off switches to be used at the whim of ITMSGGrumpy0 Jul 10, 2012
Jul 10, 2012 Need Help: An unexpected error occurred I have this error message when starting D3. 'An unexpected error occurred while trying to install. Please try again or contact Customer Support.' any knowledge of this issue?Apollyon0 Jul 10, 2012
Jul 10, 2012 NEED HELP WHAT TO DO CANT CONNECT just had a problem when im trying to log in,its automatically closing and say close this to download apply new patch but when in opening the diablo 3 it should automatic download a patch but dosent do anything and say latest game updated....try it 10 times now still no luck...XxXKENSHIXxX10 Jul 10, 2012
Jul 10, 2012 30/5/2012 update Cant Log In Asia A New Patch For Diablo III Is Available. The Game Will Now Close And Apply The Patch Automatically. U Will Be Able To Continue Playing After The Patch Have Been Applied.JackFrost2 Jul 10, 2012
Jul 10, 2012 HELP Anyone besides me have a problem with playing for like 30 mins at 28 fps then all of a sudden dropping to 2 fps and freezing for 10 mins all the time i have windows 7 64 bit 4 gigs of ram terrabyte harddrive and nvidea geforce 9600 graphics i have all the things to play this game just have fps issues and all my settings are on lowest anyone have any suggestions to help me fix this issueMajorNoob6 Jul 10, 2012
Jul 10, 2012 Auction House should always be AVAILABLE. Because it is an AUCTION HOUSE, hello? We bidders got to keep track of our bids especially the last moments of the auction. We want to outbid the other bidders, and no, we do not want to spend the next hour sitting in Auction House because we're afraid of some grey-out buttons. How can you justify this ridiculously stupid post: "To help reduce load and improve the overall stability of the auction house system, the game may temporarily limit traffic to the auction house during peak gaming hours or immediately following maintenance. This is done automatically, and players may occasionally see a grayed-out auction house button as a result. " Reduce what freaking load? Haven't you guys like earned millions of dollars in Diablo 3 sales? Can't get enough servers to handle the damn load? Then in the first place, don't put up a stupid Auction House if you can't handle it. So you guys are gonna limit the stupid traffic because your guys are too stingy to get more servers? What about our auctions? You expect us to stay in the Auction House till our auction ends? So what's the point of bidding if there is a possibility that we will not be able to access it? Might as well rename the stupid Auction House to Blizzard's Bazaar or some crap. Really, haven't seen such a retarded system in ages. Even my previous Point-of-Sales company's product isn't as crappy as this Auction House, and they only had 6 programmers mind you.FateZero3 Jul 10, 2012
Jul 10, 2012 Auction house if someone has bidded on an item and only like 1 hour left then the servers got down for the maintenance , will the bid be completed while the servers are down ? or when its back up it ll still have an hour left ?DeathWarmer0 Jul 10, 2012
Jul 10, 2012 Patch threads Seriously people ... why do you not realize that you shouldn't try to patch the game while they are undergoing maintenance? How hard is it?SPiDeRTaKeR1 Jul 10, 2012
Jul 10, 2012 New patch log in bug i can't enter the game because every time i try to log in it says that their is a new patch but when i run the patcher it says i'm up to date and the play button is working. this has happened before already. blizz do something!Yogi5 Jul 10, 2012
Jul 10, 2012 Is this really the stuf you guys are patching Isn't there more important things to fix? Rubber banding, lag, bots, spammers, THE ECONOMY?!?? And you guys do this? WTF? ----------------------------------------------------------------------------------------------------------- Diablo III Patch 1.0.3b – v. The latest client patch notes can be found here. Visit our Bug Report forum for a list of known issues. The most recent hotfixes can be found here. Auction House Bug Fixes The "Bid" and "Buyout" buttons will now be correctly grayed-out in the confirmation window when attempting to purchase an item with insufficient gold Bug Fixes General Fixed a bug where leaving a heavily-populated General chat channel would prevent players from rejoining any General chat channel until they logged out and logged back inFixed several tooltip-related bugs that were occurring when viewing items with 2 or more sockets in the auction house and profile pagesFixed a rare crash with tutorials on item pickup -----------------------------------------------------------------------------------------------------------Lust7 Jul 10, 2012
Jul 10, 2012 Release an off-line version! Hey! Don´t you think that´s revolting that you can´t enjoy your product because of server problems? Please Blizzard! Let us people play single player without being conected.DiegoPerin4 Jul 10, 2012