Technical Support

Jul 6, 2012 RMAH Auction Time Continues when Servers Down Hello, I opened up a ticket regarding a problem I had with an auction - I set the buyout to $120 and had a bid of $50 with approximately 7 hours left. With about 4 hours left, the servers went down. I was under the impression when the servers go down (this was for 1.03 update), the RMAH auction times and GMAH auction timers would be paused as well. This was not the case - I get an e-mail saying my item has sold for the $50 mark at 7:45 AM (EST) - when the servers were still down. How could this be? When I asked Blizzard about this and either to pay me the buyout price or cancel the auction entirely and give me the item back to relist, their response is to go to the forum and they don't compensate for hypothetical losses. Hypothetical. REALLY? It was more than likely that the auction would continue to go up, especially as time runs out - that is the NATURE of having an auction. By having the auction time run out when no one can bid is sufficiently eliminating additional profits i would have had with great certainty. Mind you, I wasn't expecting $120 but more than $50. While it's not the end of the world that I didn't get my extra profit or item back and relist it, I find it very worrying and troublesome that I could not get an answer for my simple question - why weren't the auctions paused if the servers go down, and more importantly, are they still being paused when there is downtime? If so, the whole purpose of putting a lower starting bid is so risky and horribly designed if you can't have a control in place to allow auction timers to be automatically paused when there is a service interruption. Especially when there is real money at stake. I hope a blue poster can answer my questions and provide feedback - but the whole concept of opening a ticket, just to tell me 2 days later (post in the PUBLIC forum about your issue) is a poor excuse for customer service.Robocho4 Jul 6, 2012
Jul 6, 2012 diablo 3 will not patch the patcher for diablo 3 is not patching its like its in a loopTovar3 Jul 6, 2012
Jul 6, 2012 Decent PC randomly hangs (D3 caused it?) Okay, so my PC ran 100% flawless since i built it, that is until patch day on Diablo 3 (patch 1.0.3), then while playing, my PC started hanging for 10-15 seconds at random times and my HD sounded like it was being !#%!d during this period. After that day my PC has been randomly hanging in other games, as well as sometimes randomly hanging my desktop and i cannot pinpoint the problem. Actions i took to investigate this problem are as follow : 1: try the new ati beta drivers 2: roll back to an older version of the ati beta drivers 3: ran HD tune pro and found out i had 808 reallocated sectors (Progress?) 4: ran windows disc check utility and it passed (fail?) 5: ran Seatools (HD manufacturer's diagnostic utility) and it passed. 6: swapped sata cables and sata ports. 7: zero wrote the HD for a fresh install, then my bios screen started hanging and it couldn't find a bootable drive, so i re-plugged the sata and power and finally got windows 7 to fresh install. Day 1 after fresh install went great until day 2 and the 10-20 second hanging dropped in to say hello. 8: flashed bios 9: checked power strip and plugged into a different strip entirely. 10: reset components (took hardware out and placed it all back in) 11: memtest86+ no problems, prime95 (12 hours) no problems, FurMark 3 hours no problems. 12: prime95, furmark and OCCT all running simultaneously for 5 hours no problem (all while having speedfan up for temp monitoring). 13: posting on the steam forums under hardware and Operating Systems System specs: HD - Seagate Barracuda ST31000524AS 1TB RAM - G.SKILL Ripjaws Series 8GB (2 x 4GB) CPU - Intel Core i5-2500K CPU heatsink/fan - COOLER MASTER Hyper 212 Video Card - Sapphire HD 6950 Sound card - ASUS XONAR_DG 5.1 Case - Corsair 600T Motherboard - Gigabyte P67A-Ud3p-B3 Any suggestions before i go out and buy a new HD in hopes that it isn't the sata port on my motherboard?, or possibly some other problem? Side note: as of writing this up my pc started hanging while just simply browsing the web.Ryan18717 Jul 6, 2012
Jul 6, 2012 Stuck on "Checking for updates... ... ..." does anyone else have this issue? accepting helps :DLuscius6 Jul 6, 2012
Jul 6, 2012 3007 Error from Chat Was playing fine no issues all day, join general chat and 3007'd within seconds. Just found a legendary item in the game and was almost to the butcher as well... look into the chat interaction with the error please.Magus0 Jul 6, 2012
Jul 6, 2012 More Auction Filters Can we get 3 more filter slots in the auction house? Most of the time i look for items on the AH i look for 5-6 stats. Also for quivers Attack speed as a filter would be nice.Taintdkiller1 Jul 6, 2012
Jul 6, 2012 Account Locked EVERYTIME I try to log in Sigh... What the heck do I have to do to keep this from happening ? I'm tired of having to change my freaking password EVERY time I want to log in and play.Runninamuk5 Jul 6, 2012
Jul 6, 2012 Shield Disappeared My son purchased a shield for over 800k gold on 06/24 on this account. After switching games from normal to Hell (he was helping his sister in normal and went to Hell to work on an achievement) he found his barb with an empty shield slot, the shield just completely disappeared. I filed a CS ticket and after 2 days got a BS reply back about how they can't restore items. The item is listed in the GAH log and I don't understand why this can't be fixed or the gold given back to purchase a comparable shield. He's worked through and finished Act 2 Inferno and now can't even get through Act 1 Inferno. Has anyone else had equipment just disappear? What can be done about this? Both my wife and I are completely blown away that you can just make gear disappear, there is a log of him purchasing it on the AH and now being told "sorry, too bad".Issper5 Jul 6, 2012
Jul 6, 2012 Is general chat down right now? I can't seem to access it right now. *Edit* Never mind, I reset my client and it's working now.HolyOutlaw0 Jul 6, 2012
Jul 5, 2012 Help: Gameplay Stutter Hi, I have the following system: Asus P8-Z77 Pro Intel 3570K WD SATA 3 HDD EVGA Geforce GTX 560 SC 1GB 8GB PC1600 RAM So, the game stutters at the oddest moments. Possibly asset loading, possibly when new sounds are introduced, possibly linked to HDD. Tried the fix that was stickied at the top of the forum, no luck. All settings in game are default * 1920x1080, because this machine should be able to handle default settings. As someone else said, no more workarounds, there should be a permanent solution. I don't think people should have to load this game onto a USB key to play. Blizzard, thanks for your attention to this. I would be happy to provide you with my DX file, if that helps put you on the path to a correct solution. Thanks.Direwolf0 Jul 5, 2012
Jul 5, 2012 Diablo 3 on two PC / IP Hi there. So I decided to buy Diablo 3, but at the moment I have this strange problem. I installed the game on both of my PCs. Everything was OK I was playing, having fun...but when I tried to log in from the second PC. My account got locked and I had to unlock it. When I did it I was able to play only from the second PC, cuz when I would play on first one, it would get locked again. Obviously that PCs have slightly different IPs and I think that's the issue. So I'm asking if there is any way to allow both of the PC's IP adresses. Thanks for answer and pardon my English :)FiX13 Jul 5, 2012
Jul 5, 2012 No in game cinematics. Im not getting any In game cinematics. i dont hit any buttons there is only two in my cinematics button. i have always played on the same computer and never changed. ive played thru it on normal and doin nitemare now. whats the problem.NiteShade0 Jul 5, 2012
Jul 5, 2012 Really?? So, I need to download the 103 patch, the game says it will auto start, ha, thats not true, it says already running. Then when I restart I'm up to date, my region is the americas. I really don't understand what the deal is I just bought this game, and can't play. I downloaded it two days ago and have been playing. I read some other forums and this seems to be a common issue. Any ideas???cbarrett19810 Jul 5, 2012
Jul 17, 2012 Frozen "Dead Screen" Ive gotten this screen 3 times now in the past month. It shows a number on the screen and you are unable to click anything. I have to shut down the process and restart Diablo 3. Any ideas? Jul 17, 2012
Jul 5, 2012 gold spammers simple solution to this would be to leave general, right? NOPE - error 10001.req2 Jul 5, 2012
Jul 9, 2012 [CRAFTING] Exalted Fine Conquest Sword I assume the same issue could be present for all of the Exalted Fine weapons, but here's a summary of my experience. Today, I decided to craft an Exalted Fine Conquest Sword (advertised as +5 Random Magical Properties). When it finished, these were the properties on the crafted item: +131 Minimum Damage +240 Maximum Damage +157 Strength 12.5% Chance to inflict Bleed for 868-1619 damage over 5 seconds. By my count, that's only four properties. On top of that, the first two can be condensed to read: +131-371 Damage The division of this property was a fairly recent change. I'm pretty sure it still counts as one property, which brings us down to Three magical properties. Why, when I put more crafting materials and more money into this craft, did I receive less magical Properties than the Exalted Conquest Sword would have offered?Umaro2 Jul 9, 2012
Jul 6, 2012 Increased Attack Speed Bug! Hello, Some of the weapons that say "Increased Attack Speed" doesn't increase the attack speed. They are bugged. I put 2 different weapons with same increase attack speed stats and 1 did indeed increase while the other didn't. Please fix this issue. Thank you.PhyzX5 Jul 6, 2012
Jul 5, 2012 Error 10001 Whenever I try to leave the general chat channel I get an error message saying "There was an error leaving the channel (Error 10001)." Anyone else getting this, or know how to stop it?partyofknow1 Jul 5, 2012
Jul 5, 2012 General chat question (pun?) I have a general question about general chat. My wife and I like to play co-op obviously and she'll constantly ask me..."Did you see that item that so and so is selling?" and then have to link there a way to change my chat channel to match hers or vice versa once we're in game?Mikon3 Jul 5, 2012
Jul 5, 2012 Radeon 6790m driver stopped responding After the last patch, about 60% of the time I try to log in, after the character select screen shows up, my screen goes blank with weird vertical lines. It looks a lot like a bad VHS tape ( if anyone even remembers what that looks like). Never had a problem before, and have no other problems with other games. Can recover the system about half the time, other half requires a hard reboot. If anyone can help, that would be great! Here's my dxdiag info: ------------------ System Information ------------------ Time of this report: 7/4/2012, 04:07:11 Machine name: CYPHERMKIII Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030) Language: English (Regional Setting: English) System Manufacturer: Alienware System Model: M17xR3 BIOS: InsydeH2O Version 1.0 A03 Processor: Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz Memory: 6144MB RAM Available OS Memory: 6092MB RAM Page File: 2528MB used, 9653MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 120 DPI (125 percent) DWM DPI Scaling: UnKnown DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: AMD Radeon HD 6970M Manufacturer: ATI Technologies Inc. Chip type: ATI display adapter (0x6720) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_6720&SUBSYS_04BA1028&REV_00 Display Memory: 726 MB Dedicated Memory: 2032 MB Shared Memory: 2789 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: LGD02DA Native Mode: 1920 x 1080(p) (60.012Hz) Output Type: Internal Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1056 (English) Driver Version: 8.800.6.0 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 12/1/2010 22:33:08, 646144 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-2460-11CF-B877-B024BEC2C535} Vendor ID: 0x1002 Device ID: 0x6720 SubSys ID: 0x04BA1028 Revision ID: 0x0000 Driver Strong Name: oem83.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Vancouver_PXAI:8.800.6.0:pci\ven_1002&dev_6720&subsys_04ba1028 Rank Of Driver: 00E60001 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speakers / Headphones (IDT High Definition Audio CODEC) Default Sound Playback: Yes Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_10280490&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.6314.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 12/1/2010 17:41:02, 520192 bytes Other Files: Driver Provider: IDT HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Communications Headphones (IDT High Definition Audio CODEC) Default Sound Playback: No Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_10280490&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.6314.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 12/1/2010 17:41:02, 520192 bytes Other Files: Driver Provider: IDT HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Digital Audio (S/PDIF) (IDT High Definition Audio CODEC) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_10280490&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.6314.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 12/1/2010 17:41:02, 520192 bytes Other Files: Driver Provider: IDT HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Microphone Array (IDT High Definition Audio CODEC) Default Sound Capture: Yes Default Voice Capture: No Driver Name: stwrt64.sys Driver Version: 6.10.6314.0000 (English) Driver Attributes: Final Retail Date and Size: 12/1/2010 17:41:02, 520192 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Rec. Playback (IDT High Definition Audio CODEC) Default Sound Capture: No Default Voice Capture: No Driver Name: stwrt64.sys Driver Version: 6.10.6314.0000 (English) Driver Attributes: Final Retail Date and Size: 12/1/2010 17:41:02, 520192 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: HDMI In (IDT High Definition Audio CODEC) Default Sound Capture: No Default Voice Capture: No Driver Name: stwrt64.sys Driver Version: 6.10.6314.0000 (English) Driver Attributes: Final Retail Date and Size: 12/1/2010 17:41:02, 520192 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Microphone (IDT High Definition Audio CODEC) Default Sound Capture: No Default Voice Capture: Yes Driver Name: stwrt64.sys Driver Version: 6.10.6314.0000 (English) Driver Attributes: Final Retail Date and Size: 12/1/2010 17:41:02, 520192 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Razer Imperator Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1532, 0x0017 FF Driver: n/a Device Name: Razer Imperator Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1532, 0x0017 FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x1C2D | Matching Device ID: usb\root_hub20 | Service: usbhub | +-+ Generic USB Hub | | Vendor/Product ID: 0x8087, 0x0024 | | Location: Port_#0001.Hub_#0001 | | Matching Device ID: usb\class_09 | | Service: usbhub ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Standard PS/2 Keyboard | Matching Device ID: *pnp0303 | Service: i8042prt | + HID Keyboard Device | Vendor/Product ID: 0x1532, 0x0017 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | + Synaptics PS/2 Port TouchPad | Matching Device ID: *dll0490 | Upper Filters: SynTP | Service: i8042prt | + HID-compliant mouse | Vendor/Product ID: 0x1532, 0x0017 | Matching Device ID: hid_device_system_mouse | Service: mouhid | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: A: Free Space: 191.7 GB Total Space: 228.9 GB File System: NTFS Model: OCZ-AGILITY3 Drive: C: Free Space: 88.9 GB Total Space: 285.2 GB File System: NTFS Model: ST320LT007-9ZV142 Drive: F: Free Space: 94.0 GB Total Space: 953.6 GB File System: FAT32 Model: WD My Passport 0730 USB Device Drive: D: Model: HL-DT-ST DVDRWBD CA30N Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes -------------- System Devices -------------- Name: Intel(R) Management Engine Interface Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_04901028&REV_04\3&11583659&0&B0 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10 Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_04901028&REV_B4\3&11583659&0&E0 Driver: n/a Name: Renesas Electronics USB 3.0 Host Controller Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_04901028&REV_04\4&69F76AB&0&00E5 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_04901028&REV_04\3&11583659&0&D0 Driver: n/a Name: Mobile Intel(R) HD Graphics Device ID: PCI\VEN_8086&DEV_0126&SUBSYS_04BA1028&REV_09\3&11583659&0&10 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_1002&DEV_AA88&SUBSYS_04901028&REV_00\4&361D66C5&0&0108 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26 Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_04901028&REV_04\3&11583659&0&E8 Driver: n/a Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0104 Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_04901028&REV_09\3&11583659&0&00 Driver: n/a Name: AMD Radeon HD 6970M Device ID: PCI\VEN_1002&DEV_6720&SUBSYS_04BA1028&REV_00\4&361D66C5&0&0008 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04901028&REV_04\3&11583659&0&FB Driver: n/a Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101 Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_04901028&REV_09\3&11583659&0&08 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_04901028&REV_04\3&11583659&0&D8 Driver: n/a Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) Device ID: PCI\VEN_1969&DEV_1083&SUBSYS_04901028&REV_C0\4&3B7588E3&0&00E0 Driver: n/a Name: Intel(R) Mobile Express Chipset SATA RAID Controller Device ID: PCI\VEN_8086&DEV_282A&SUBSYS_04901028&REV_04\3&11583659&0&FA Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_04901028&REV_B4\3&11583659&0&E5 Driver: n/a Name: DW1501 Wireless-N WLAN Half-Mini Card Device ID: PCI\VEN_14E4&DEV_4727&SUBSYS_00101028&REV_01\4&1F5401E4&0&00E2 Driver: n/a Name: Intel(R) 82801 PCI Bridge - 2448 Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_04901028&REV_A4\3&11583659&0&F0 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16 Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_04901028&REV_B4\3&11583659&0&E3 Driver: n/a Name: Intel(R) HM67 Express Chipset Family LPC Interface Controller - 1C4B Device ID: PCI\VEN_8086&DEV_1C4B&SUBSYS_04901028&REV_04\3&11583659&0&F8 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14 Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_04901028&REV_B4\3&11583659&0&E2 Driver: n/a ------------------ DirectShow Filters ------------------ DirectShow Filters: QuickTime Audio Decoder Filter,0x00600800,1,1,gzHF330.ddc,1.01.0000.0017 WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514 WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514 WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514 MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385 Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385 WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514 WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514 QuickTime Video Decoder Filter,0x00600800,1,1,mtw178.ddc,1.01.0000.0017 Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385 Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385 Annodex Mux Filter,0x00200000,1,0,dsfAnxMux.dll,0.80.15035.0000 CMML Decode Filter,0x00800002,1,1,dsfCMMLDecoder.dll,0.80.15035.0000 CMML Raw Source Filter,0x00600000,0,0,dsfCMMLRawSource.dll,0.80.15035.0000 FLAC Decode Filter,0x00600000,1,1,dsfFLACDecoder.dll,0.80.15035.0000 FLAC Encode Filter,0x00200000,1,1,dsfFLACEncoder.dll,0.80.15035.0000 Native FLAC Source Filter,0x00600000,0,0,dsfNativeFLACSource.dll,0.80.15035.0000 Ogg Demux Packet Source Filter,0x00600000,0,0,dsfOggDemux2.dll,0.80.15035.0000 Ogg Mux Filter,0x00200000,1,0,dsfOggMux.dll,0.80.15035.0000 OGM Decode Filter,0x00600000,1,1,dsfOGMDecoder.dll,0.80.15035.0000 Speex Decode Filter,0x00600000,1,1,dsfSpeexDecoder.dll,0.80.15035.0000 Speex Encode Filter,0x00200000,1,1,dsfSpeexEncoder.dll,0.80.15035.0000 Subtitle VMR9 Filter,0x00800002,1,1,dsfSubtitleVMR9.dll,0.80.15035.0000 Theora Decode Filter,0x00600000,1,1,dsfTheoraDecoder.dll,0.80.15035.0000 Theora Encode Filter,0x00200000,1,1,dsfTheoraEncoder.dll,0.80.15035.0000 Vorbis Encode Filter,0x00200000,1,1,dsfVorbisEncoder.dll,0.80.15035.0000 CyberLink AVCHD Navigator,0x00600000,0,3,,2.00.0000.3405 CyberLink Audio Effect (PDVD9),0x00200000,1,1,,6.00.0000.7209 ffdshow Video Decoder,0xff800001,2,1,,1.00.0005.2427 Vorbis Decode Filter,0x00600000,1,1,dsfVorbisDecoder.dll,0.80.15035.0000 ROXIO VCFDvrSupport 3.0,0x00200000,1,1,,12.02.0001.0038 ROXIO Image/Colour Source 3.0,0x00200000,0,1,,12.02.0001.0038 VCG Null Renderer 3.0,0x00200000,1,0,,12.02.0001.0038 ROXIO WAV Dest 3.0,0x00200000,0,0,, ROXIO MPEG Writer,0x00000000,0,0,, ffdshow DXVA Video Decoder,0xff800002,2,1,,1.01.3611.0000 ffdshow raw video filter,0x00200000,2,1,,1.00.0005.2427 ROXIO Scene Detector 3.0,0x00200000,1,1,,12.02.0001.0038 Roxio Plasma CrossGraph Renderer,0x00200000,1,0,,12.02.0001.0038 ROXIO Video Resampler 3.0,0x00200000,1,1,,12.02.0001.0038 ffdshow Audio Decoder,0xff800001,1,1,,1.00.0005.2427 DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514 Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713 CyberLink Digest Filter (PDVD9),0x00200000,2,2,DigestFilter.dll,1.00.0000.3314 CyberLink TimeStretch Filter (PDVD9),0x00200000,1,1,,2.00.0000.3018 WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514 ROXIO Audio Source 3.0,0x00200000,0,1,,10.00.0000.0000 AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713 SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000 roxio DCFilters Subpicture Mixer,0x00000000,0,0,, AC3 Parser Filter,0x00600000,1,1,,6.06.7601.17528 VCGImageSource,0x00200000,0,1,,12.02.0001.0038 Roxio MPEG1 Audio Encoder,0x00000000,0,0,, CyberLink Tzan Filter (PDVD9),0x00200000,1,1,,3.05.0000.3321 DivX AAC Decoder,0x00800000,1,1,,8.08.0000.41966 StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528 MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713 Creative Video Processing Filter,0x00200000,1,1,,1.00.0009.0000 ROXIO VideoCombine 3.0,0x00200000,1,0,,12.02.0001.0038 ROXIO DVDCrossGraphEx Source 3.0,0x00200000,0,1,,12.02.0001.0038 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 Roxio RealD to Stereo,0x00200000,1,1,,12.02.0001.0038 ROXIO VideoTransition 3.0,0x00200000,1,0,,12.02.0001.0038 CyberLink HD/BD Mixer (PDVD9),0x00200000,1,2,,2.00.0000.2422 VBI Codec,0x00600000,1,4,,6.06.7601.17514 roxio DCFilters Audio Sync Filter 2,0x00000000,0,0,, CyberLink Video/SP Decoder (PDVD9),0x00602000,2,3,,8.04.0000.1913 MPEG-2 Splitter,0x005fffff,1,0,,6.06.7601.17528 ROXIO CPU Regulator,0x00200000,1,1,,10.00.0000.0000 CyberLink AudioCD Filter (PDVD9),0x00200000,0,1,,5.00.0000.7823 Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514 Roxio Vob Loader,0x00200000,0,1,,12.02.0001.0038 SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528 ROXIO LPCMSyncFilter,0x00000000,0,0,, Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 ROXIO VCFStationLogo 1.0,0x00200000,1,1,,12.02.0001.0038 ROXIO VideoInfo Transcoder 3.0,0x00200000,1,1,,12.02.0001.0038 Cyberlink Demuxer 2.0,0x00200000,1,1,,2.00.0006.1713 roxio DCFilters MPEG Transcoder,0x00000000,0,0,, ROXIO DV Scene Detector Tee 3.0,0x00200000,1,1,,12.02.0001.0038 CyberLink Audio Decoder (PDVD9),0x00201000,1,1,,8.04.0000.3223 MPC - FLV Splitter (Gabest),0x00600000,1,1,,1.04.2677.0000 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713 AVS Video Out,0x00200000,0,1,,1.00.0000.0248 Cyberlink SubTitle Importor (PDVD9),0x00200000,2,1,,2.00.0000.0416 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713 ROXIO Field Splitter 3.0,0x00200000,1,1,,12.02.0001.0038 WavPack Audio Decoder,0x00600000,1,1,,1.01.0000.0484 ROXIO ThumbnailGrabber 3.0,0x00200000,1,0,,12.02.0001.0038 DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514 roxio DCFilters DVD Reader,0x00000000,0,0,, Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713 Roxio Audio Stream Writer Filter,0x00000000,0,0,, CyberLink Line21 Decoder (PDVD9),0x00200000,0,2,,4.00.0000.10324 Roxio Repacketizer Filter,0x00000000,0,0,, PSI Parser,0x00200000,0,0,,12.02.0001.0038 Haali Media Splitter,0x00800001,0,1,,1.10.0348.0015 Haali Media Splitter (AR),0x00400000,1,1,,1.10.0348.0015 Roxio Audio Stream Reader Filter,0x00000000,0,0,, ROXIO Field Combiner 3.0,0x00200000,1,1,,12.02.0001.0038 ROXIO QuickGrabber 3.0,0x00200000,1,0,,12.02.0001.0038 ROXIO Video Effect 3.0,0x00200000,1,1,,12.02.0001.0038 Roxio Anaglyph to Stereo,0x00200000,1,1,,12.02.0001.0038 ROXIO VCFLatency 3.0,0x00200000,1,1,,10.00.0000.0000 Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514 Roxio Video Rotater,0x00200000,1,1,,12.02.0001.0038 CyberLink MPEG Splitter,0x00200000,1,2,,3.04.0000.3205 Xvid MPEG-4 Video Decoder,0x00800002,1,1,, ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713 Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713 roxio DCFilters Mpeg I/II Decoder,0x00000000,0,0,, MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528 Roxio Mp3 Encoder (SC),0x00000000,0,0,, Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835 ROXIO CrossGraphEx Renderer 3.0,0x00200000,1,0,,12.02.0001.0038 VCG Video Mixer 3.0,0x00200000,0,1,,12.02.0001.0038 Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713 DivX H.264 Decoder,0x00800000,1,1,,9.00.0001.0021 Creative MJPEG Decoder 2,0x00200000,1,1,,1.00.0009.0000 Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713 DivX Demux Filter,0x00800002,0,1,DirectShowDemuxFilter.dll,1.00.0003.0111 Cyberlink SubTitle Importor 2.0 (PDVD9),0x00200000,1,0,,2.00.0000.0416 CyberLink FLV Splitter (PDVD9),0x00800001,1,1,,1.00.0000.1030 ROXIO AudioConvert 3.0,0x00200000,1,1,,10.00.0000.0000 Roxio Plasma CrossGraph Source,0x00200000,0,1,,12.02.0001.0038 ROXIO InputSelector 3.0,0x00200000,1,0,,12.02.0001.0038 Haali Video Renderer,0x00200000,1,0,dxr.dll, ROXIO LVM File Source (Async.),0x00200000,0,1,,12.02.0001.0038 DivX Decoder Filter,0x00800000,1,1,,7.03.0000.0048 VPS Decoder,0x00200000,0,0,,6.06.7601.17514 WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514 ROXIO Audio VCFLooper 3.0,0x00200000,1,1,,10.00.0000.0000 DivX Demux Filter (Unrestricted Edition),0x00600000,0,1,DirectShowDemuxFilter.dll,1.00.0003.0111 VBI Surface Allocator,0x00600000,1,1,,6.01.7601.17514 CyberLink Audio Wizard,0x00201010,1,1,,1.00.0000.4414 File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514 iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514 CyberLink Audio Spectrum Analyzer (PDVD9),0x00200000,1,1,,1.00.0000.7113 iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514 Roxio Audio Source Filter,0x00000000,0,0,, Roxio MPEG1 Encoder,0x00000000,0,0,, ROXIO Pan Zoom 3.0,0x00200000,1,1,,12.02.0001.0038 Roxio Anaglyph to Stereo,0x00200000,1,1,,12.02.0001.0038 ROXIO Pin Tee,0x00200000,1,1,,12.02.0001.0038 Haali Simple Media Splitter,0x00200000,0,1,,1.10.0348.0015 ROXIO Audio VCFChunker 3.0,0x00200000,1,1,,10.00.0000.0000 DirectVobSub,0x00200000,2,1,,2.00.0023.0000 CyberLink DVD Navigator (PDVD9),0x00200000,0,3,,8.01.0000.2024 ROXIO Video VCFLooper 3.0,0x00200000,1,1,,12.02.0001.0038 CyberLink MPEG-4 Splitter (PDVD9),0x00200000,1,2,,1.01.0000.2906 DirectVobSub (auto-loading version),0x00800002,2,1,,2.00.0023.0000 CyberLink RealMedia Splitter (PDVD9),0x00600000,1,1,,1.00.0000.1103 DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835 ROXIO InputSelectorNew 3.0,0x00200000,1,0,, ROXIO Sewer 3.0,0x00200000,1,0,MVWcDSutil.dll,12.02.0001.0038 Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835 ROXIO Video Integrate,0x00200000,1,0,,12.02.0001.0038 Subtitle Source,0x00200000,0,1,,2.00.0023.0000 Haali Matroska Muxer,0x00200000,1,0,,1.10.0348.0015 Media Analyser,0x00200000,1,2,,12.02.0001.0038 ROXIO VCFAudioMixer 3.0,0x00200000,1,1,,10.00.0000.0000 Sonic Cinemaster® Audio Decoder 4.3 (No Dolby),0x005ffffe,1,1,CinemasterAudioND.DLL,4.03.0000.0240 AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713 CyberLink HAM Decoder,0x00600000,0,1,,1.00.0000.2117 ROXIO CrossGraphEx Source 3.0,0x00200000,0,1,,12.02.0001.0038 RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll, Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 ROXIO ListImage Source 3.0,0x00200000,0,1,,12.02.0001.0038 ROXIO SceneRecorder 1.0,0x00200000,1,0,,12.02.0001.0038 WST Pager,0x00200000,1,1,,6.06.7601.17514 ROXIO VCFWaveform 1.0,0x00200000,1,0,,10.00.0000.0000 LVMWriter,0x00200000,1,0,,12.02.0001.0038 Roxio MPEG Analyzer,0x00000000,0,0,, MPEG-2 Demultiplexer,0x00600000,1,1,,6.06.7601.17528 CyberLink RealAudio Decoder (PDVD9),0x00600000,1,1,,1.00.0000.1225 DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514 ROXIO ColorSpace Converter 3.0,0x00200000,1,1,,12.02.0001.0038 Roxio File Writer Wrapper,0x00200000,1,0,,1.00.0000.0001 ffdshow Audio Processor,0x00200000,1,1,,1.00.0005.2427 ROXIO VCFAlphaSplitter 3.0,0x00200000,1,1,,12.02.0001.0038 roxio DCFilters Smart Resizer,0x00000000,0,0,, ROXIO AudioGrabber 3.0,0x00200000,1,0,,12.02.0001.0038 CyberLink Video Decoder (PDVD9),0x00700100,1,2,,1.00.0000.2117 VMR9 Wrapper 3.0,0x00200000,1,0,,12.02.0001.0038 Sonic Audio Resampler,0x00200000,1,1,,8.05.0000.19970 ROXIO BDAV Smart Render 1.0,0x00200000,1,0,,12.02.0001.0038 Roxio StereoSource Cropper,0x00200000,1,1,,12.02.0001.0038 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514 Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514 Half Size to Stereo,0x00200000,1,1,,12.02.0001.0038 MPEG-2 Sections and Tables,0x005fffff,1,0,,6.06.7601.17514 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514 roxio DCFilters DVD Splitter,0x00000000,0,0,, MPC - FLV Source (Gabest),0x00600000,0,0,,1.04.2677.0000 StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528 ROXIO DVDCrossGraphEx Renderer 3.0,0x00200000,1,0,,12.02.0001.0038 Sonic Cinemaster® VideoDecoder 4.3 (EMC12),0x005ffffe,2,2,CinemasterVideo.DLL,4.03.0001.0279 Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514 roxio DCFilters DVD Muxer,0x00000000,0,0,, CyberLink RealVideo Decoder (PDVD9),0x00600000,1,1,,1.00.0000.1225 QIC1802 Demux,0x00200000,1,1,,1.00.0000.1621 Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835 AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713 Sonic HD Demuxer,0x005ffffe,1,2,SonicHDDemuxer.dll,4.03.0000.0134 ROXIO SpyPos 3.0,0x00200000,1,1,,12.02.0001.0038 AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713 ROXIO InputSelectorNew 3.0,0x00200000,1,0,,12.02.0001.0038 roxio DCFilters Dragon Lair,0x00000000,0,0,, Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713 File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713 WavPack Audio Splitter,0x00600000,1,1,,1.01.0000.0323 Creative Correct TimeStamp Filter,0x00200000,1,1,,1.00.0005.0000 ROXIO VCFVideoCutList 3.0,0x00200000,1,1,,12.02.0001.0038 ffdshow subtitles filter,0x00200000,2,1,,1.00.0005.2427 ROXIO SubPicture Encoder,0x00000000,0,0,, ROXIO Deinterlace 3.0,0x00200000,1,1,,12.02.0001.0038 Roxio MPEG Stream Analyzer,0x00000000,0,0,, Roxio Transport Stream Source,0x00000000,0,0,, Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000 StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528 AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514 Creative H264 No Quality Control Filter,0x00200000,1,0,,1.00.0001.0000 ROXIO VCFpeakmeter 3.0,0x00200000,1,1,,10.00.0000.0000 Roxio MPEG1 Muxer,0x00000000,0,0,, Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713 File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713 File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713 Roxio VOB Formatter,0x00200000,1,1,,12.02.0001.0038 ROXIO VCFHDVSceneDetect 1.0,0x00200000,2,1,,12.02.0001.0038 Haali Video Sink,0x00200000,1,0,,1.10.0348.0015 Roxio MPEG2 Demuxer,0x00000000,0,0,, ROXIO QT Source,0x00200000,0,1,,12.02.0001.0038 Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514 Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514 ROXIO VCFDVSceneDetect 1.0,0x00200000,1,2,,12.02.0001.0038 CyberLink Matroska Splitter (PDVD9),0x00200000,1,2,,1.00.0000.1404 BDA MPEG2 Transport Information Filter,0x00200000,2,0,,6.06.7601.17669 MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.01.7601.17514 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385 WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385 MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385 DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514 ffdshow video encoder,0x00100000,1,1,,1.00.0005.2427 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713 Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514 DivX 6.9.2 Codec (8 Logical 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Jul 5, 2012 Diablo 3 Heros gone, on all regions. I had taken a break from D3 for awhile after getting my wizard well about lvl 50, now I come back about a month later and all my chars are gone, not a single one is left, what on earth happened? I checked all the threads and tried all the differnt region selections but still can not find my heros. I started playing the day after release and spent at least a couple weeks leveling / playing. What can I do other then check all 3 regions???Feraldarknes5 Jul 5, 2012
Jul 5, 2012 TEC HELP PLEASE! "LOST CONNECTION" INC TRACE I keep getting disconected...Like every 3 mins i will login then boom out again??? It seems to happen when I chat? ERROR: LOST CONNECTION: Your connection to the service has timed out. Please log in again: (Error 3007) PLEASE HELP I HAVE BEEN TRYING FOR 3 1/2hrs now :( Here is my trace:ezzmay12 Jul 5, 2012
Jul 5, 2012 HEAVY LAG Haven't experienced lag this heavy. Been playing with my laptop and no issue until now. No idea if the game of my laptop. Anyone else in the same boat as I am?Baroness5 Jul 5, 2012
Jul 5, 2012 Game shows 0 FPS and VERY laggy after 1.03 I have a very high end system and have never really experienced any lag or choppiness in the game up until now. Right after patching to 1.03, it is almost unplayable. Also, when viewing my FPS, it stays at 0. I have updated my NVIDIA drivers to the latest and that does not help. I have also verified my graphics settings.Frankenspine29 Jul 5, 2012
Jul 5, 2012 Change access pattern don't know password Hey, So I got home and tried logging in and some crap about a change in my access pattern came up, so I had to jump through some dumb (but typical) Blizzard hoops and change my password to be a new password. Now when I try to log in to my account on the website with the new password I get an error, but the old password works. When I try to log into D3 it again tells me the same crappy message about my account being locked, but lucky I have a generic answer to the skill testing question, so now I simply have to deal with having two password - neither of which are the new password I entered on the website. How can I fix my account to have one consistent password and no lock?Patillac2 Jul 5, 2012
Jul 5, 2012 My AH is down but others are up? my auction house is showing unavailable but my friends is showing available and hes searching it now? what do I do to make it work? is this happening to anyone else?Apple3 Jul 5, 2012
Jul 5, 2012 will not let me even attempt to get on d3 says it doesnt support my video card......i had people telling me my card will work but will run on low how do i trySocojsp3 Jul 5, 2012
Jul 5, 2012 Stuttering Issues Nothing new here, a very decent PC that should run circles around such as Diablo 3, not performing very well. I have tried every fix I could think of as well as all of the ones cooked up around here. I will not try anything else, this is not my issue Blizzard, with a PC like this, it is your issue. ...Strid129 Jul 5, 2012
Jul 13, 2012 Chat Gold Spam Bots Hi, my chat channels are broken, including General and Trade. This is a technical issue, as I cannot view posts from other people due to text flooding from spam bots. I and thousands of others have tried to report these bots for spam, and for each one reported, 5 other bots are born. The report spam feature is broken. Is there any help from the technical staff regarding this? Nothing has been done based upon the hundreds of threads made about spam bots in general. Thanks for any technical assistance!Hearte4 Jul 13, 2012
Jul 5, 2012 hardware class I changed it to 1 a while back , but figured I would change it back to the original class number. I believe it was 3 I am currently using a MSI radeon HD 5670. Any one know what the original class number should be?? ThanksdSneedley1 Jul 5, 2012
Jul 5, 2012 Can't install... even from disk. Hello, I haven't played D3 in weeks. Couple of my friends talked me into logging in again. Well to my bewilderment I can't even play. I followed the steps the one guide said and uninstalled. To my doublebewilderment I can't even install my own game with my own disk. Not sure what happened between release and now but this doesn't look good. Any help would be appreciated on how to install the game with a disk. The installation jumps to 69% then gives me some bogus error. Check your internet. Oh well check your anti virus. Internet is great. Anti virus is completely shut off (I like how the one guide says to go ahead and just remove your AV completely??). Any help would be greatly appreciated . I have never seen this happen before. Can't even install the game with the physical disk... Thanks, Disappointed Kemosabe Edit: Here is one error that it has given me... "Failed to read a required file. Please close all other applications, temporarily deactivate your anti-virus software, and try again." "Data required to install this game could not be found. Please try again. If this error reoccurs, please try installing Diablo III as a digital download on" What!?!?!Joshwa3 Jul 5, 2012
Jul 5, 2012 Gold Spammers... Please do something about the barrage of spammers... I joined trade channel today and only 9 were online.... either people are quittin or just not entering trade chat due to excessive spamming... Please kick any spammer who takes up more than 3 lines its so fricken annoying... I hate scrollin up after they spam 23094830984209 timesKushKing6 Jul 5, 2012
Jul 5, 2012 Frequent D/Cs When Using Whirlwind/Sprint Hello, I am really getting frustrated with these DCs every 5-10 minutes when playing a whirlwind/sprint build on my barbarian. It only ever happens when I am using this spec on my barbarian. I have a very VERY stable internet connection (I use a business internet line) and a top of the line computer - I am 99% sure its not a hardware or connection issue. Is there any way you guys can investigate this? I thought it was just me at first, but after reading the forums a bit it seems to really be related to these two specific barbarian abilities when used in conjunction with one another. Thanks!Aggressor0 Jul 5, 2012
Jul 5, 2012 Some Blue Help Please? 2months still... For nearly 2 months, Diablo III has been on the market, and with daily attempts I still receive this Error 3005 & 3007. I've made posts in the past, done the reports request and everything 'came back fine' as I was told. But still I get disconnected. This is causing me some severe problems due to the fact I paid close to $140 for the Collectors Edition and Limited Edition Strategy Guide. Both are currently useless to me. My system surpasses both minimum and recommend requirements. I have updated EVERYTHING I could. I have opened all ports, done forwarding and triggering, adjusted my firewall and still after all this, only Diablo III fails to connect. I can play WoW, I can play any game I've gotten on Steam, nothing acts up BUT Diablo III. Due to living arrangements and unmovable locations of the modem and router, I am forced to go through 2 routers so we can have computers set up down in the basement as well as in the second floor of the house. Both have everything updated and all ports triggered and forwarded. Any blizzard REP, please, someone...I am tried of automated responses on the tickets. All my software, firmware, and everything is up to date. There is no more possible updating I can do. I've done every thing suggested in the forums and on the trouble shooting guide, but still nearly 2 months after the release that I did a midnight launch attending for...I am still unable to play. Why can I play diablo II battlenet, WoW, and every other required internet game just fine, but Diablo III is not able to? Please give me some information that will actually help.MerrikVoluro10 Jul 5, 2012
Jul 5, 2012 Error 30125 Anyone know when the RMAH will allow all trading and by that i mean being able to sell commodities (eg. Subtle Essence, Lizard Eye's) CheersGrim50990 Jul 5, 2012
Jul 5, 2012 Rubbbanding...and...dying Ever since 1.0.3 hit, the rubberbanding has been happening way more frequently. It maybe happened 2-3 times before this patch, where I had a huge lag spike. Now I sit at ~100MS, and still rubberband to my death. It is extremely frustrating because I'm 90% sure that this is not on my end, and I see people with my issue aswell. All blizzard keeps saying is it might be this it might be that, all of which is on OUR end. I have just a slight hunch that this is because of the unstable servers, that never can managed to keep up with the (dying) population.Lapinmort0 Jul 5, 2012
Jul 5, 2012 Error 3003 Hey! So I just bought D3 and I'm really excited to play it. But it happens I can't even log in - it says Blizzard servers may be down, and I should check. Please help me, I have never even logged in, and can't play ever since. I have closed BitTorrent, antivirus stuff, firewall has been checked, have turned modem on and off, router, plugged PC directly on modem, and it hasn 't worked.TheBelial4 Jul 5, 2012
Jul 5, 2012 auction house is down (fixed) it's grey out for me for hours...wonder when it'd come back to normal.desperados1 Jul 5, 2012
Jul 5, 2012 Immediate Launcher Crash *Solved* I run the launcher and these two errors come up. ... ...Tony0 Jul 5, 2012
Jul 5, 2012 D3 screws my net connection & crashes my PC EVERY day i have this issue sometimes every several minutes sometimes every few hours. ONLY while playing D3 does my net connection lock up (modem lights are still on saying it's connected) or my computer starts stuttering before it locks up and then restarts itself after coming up with a blue screen saying it has some internal clock issue. If it's just a usual (all to often) DC then my net wont work again until i power cycle the router. If the game / sound starts freezing for short periods of time I know it's a matter of seconds before my PC will freeze completely, and then after several seconds will come up with a blue screen saying there's some internal clock issue before restarting itself. There's is no issue with my computer or ISP / connection outside of Diablo 3, and the computer freezing up issue has been happening since the game came out. The net / router drop out problem is frequent and has been happening these last 2-3 weeks. Any ideas?Shampsie0 Jul 5, 2012
Jul 5, 2012 Congratulations Blizzard for running such a l Congratulations Blizzard for running such a laggy and lousy server. Diablo 3 is an epic failure. "words spreads faster than winds"Snoopjoy1 Jul 5, 2012
Jul 5, 2012 Server issues I sent a ticket to support the other day, and while I'm impressed with their responses, nothing can really be done on their part. Here's the conversation between a Blizzard Support employee and myself. Me: Annoyed Blizzard user, clinging on to faith in the company. In fear of being lumped into a category with many others like me, I've come to complain about server lag and latency problems. Let me start off by saying that I have been playing Blizzard games for many years; WC3, Wow, and now Diablo 3. I have had my fair share of lag, but nothing like this. Tonight, while farming Act 3 Hell on my Hardcore Witch Doctor I began rubber banding. Usually I can Spirit Walk to get out of it, but that wasn't the case this time. I sat there, useless, watching my character, one that I invested a lot of time into over the past couple weeks, die. 49 hours of in game time, as well as probably that much again out of game time was lost, because of server issues. I love the idea behind Hardcore, that you only have one chance, if you die you're done. And I've died in Hardcore before. I had a level 58 Witch Doctor die in Act 2 Hell because of my own stupidity. I was mad, sure, but not at you guys. I was mad at myself. And I took that experience as a lesson, made another Witch Doctor, started the long grind through the levels once again, and successfully made it to 60. I was gearing well, about to try my hand at Inferno Act 1 tomorrow, now all of that progress is lost. Let me repeat; I love the idea of HC, and I can accept it if I die from my own mistakes. But, what I have an issue with, is when I die from something not in my control, that's when I get annoyed. I've seen a lot of posts through Reddit and the d2jsp forums talking about Blizzard's server issues and customer service lately, and I've been shaking them off. You've been a good company in the past, one that produces quality games, and I don't have any personal beef with the way you've treated me. But, with that being said, I'm hoping that something can be done. Maybe not for me, but some kind of fix. There have been countless HC deaths over the past week because of server issues, not because of the fault of the player. I hope something can be done. I look forward to hearing your response. Blizz:Thank you for contacting Blizzard entertainment. This is Brian. I am glad you decided to send us your complaint. I have categorized this issue into the Game Play Reports for our developers to be able to look at. You are not the only one that has reported such game behavior and the D3 development teams are well aware that there are players who get pretty severe lag issues. Some of the time it is server side and many times it can be other elements causing the issues. I worked with multiple people last week all having the same issue and then after about 5 days they reported that the issue went away on its own, or one of them said they contacted their ISP who informed them they had a known issue with some of their service. I have had others tell me that a router or modem firmware update resolved issues like this. With such a broad scope of possible elements that can cause the issue it is a hard one to troubleshoot. However we do have some support articles which cover things people have done to help resoslve or at least get their connection be a little better. Good Luck. Me:Thanks for the response, I appreciate the feedback. While this could have been an issue with my own internet connection or what-not, I know that there have definitely been lag spikes while playing in co-op games where we will both experience the lag. I strongly believe that this was the case in my death. I understand that there is no way to prove it, so I won't pursue any kind of recompense for my unfair death. But once again, I urge that these server issues be fixed. And yes, I know that time is going towards a fix. But in my eyes, and I think it is a shared opinion across the HC community, these server issues should take priority to the new release of content. The old parts, the base of the game, need to be flawless before you can build on top of it. Again, I understand I'm just one more voice here, and I hardly know what I'm talking about, but I'd just like to shed some light on what I believe to be the common opinion of your customer base. Thanks for your response to my initial ticket, I appreciate the personal attention you gave to my issue. Them:Hey there! ^_^ Thank you for your feedback! I personally enjoy to hear all the different ideas and concerns players have about the game and the unique view they offer. We as Game Masters are not developers, and do not create, implement, or otherwise alter any content within the game. Just the same, we are legally unable to accept or forward suggestions regarding the game and its content. I do apologize for the inconvenience, however feedback and suggestions must be put on the forums rather than via Game Master ticket. However, I would hate to see this suggestion go unheard! Could you please let our Development Team know, by posting your feedback within the appropriate forum? Our forums can be found at The Forums are moderated and reviewed continuously by those who do have the capability of making any changes you may want to see, and they are always eager to hear player feedback, negative or positive. So, here I am on what they told me would be the correct "podium" to voice my concerns. To sum it up, I think that the server issues, disconnects and latency issues, should be set as the number one priority. The already existing content should be fixed before the new is released. And when something as bad as this, especially pertaining to Hardcore, arises, it should receive most of the attention. I doubt that my voice will really change anything, but regardless, I'd like my opinion to be heard.Googlepacer2 Jul 5, 2012
Jul 5, 2012 AH down? It shows down to me but my friends see it up? what gives?Pistolero1 Jul 5, 2012
Jul 5, 2012 Someone hack me. I lost everything , it's there any way to get my stuff back or should i just quit ?igna3 Jul 5, 2012
Jul 5, 2012 Windows 8 and D3 Anyone else running Windows 8 and also playing D3? I am able to play, but sometimes I randomly get launcher errors.JNG5 Jul 5, 2012
Jul 5, 2012 Consistent Time Outs - Time Warner California Ever since yesterday I haven't been able to stay connected to Diablo for more than 5 minutes! I would get disconnected every time! I tried again this morning and same thing. Anyone else in the Los Angeles area with Time Warner cable experiencing disconnects?FILIPSON1 Jul 5, 2012
Jul 5, 2012 So how's the stuttering fix coming? Nearly two months in, and I'd like to play this game without getting dizzy after an hour.Mugwump5 Jul 5, 2012
Jul 5, 2012 RMAH Transaction failed Not sure if this is the right forum to post or not, but two of my Auctions on the RMAH failed, do I get those items back or are they gone for good.Terror4 Jul 5, 2012
Jul 5, 2012 Error 3007/InternetDisabled So I'm playing diablo 3 and have mumble open, these are the only programs I have running. I'll be playing for varying periods of time when "error 3007" pops up and my internet completely shuts down and I have to power-cycle the modem/router/computer to get it up again. No one else I know seems to have this issue while playing, and it only happens while running D3.Vorlock1 Jul 5, 2012
Jul 5, 2012 Whats with these responses to Tickets?? quest The item i cant find is the waypoint i saved myself in inferno i had passed the 7. blood and sand quest in inferno on my wizard and got to the desolate sands.. got both waypoints in the desolate sands now i try to go back to where i left off in act 2, and i have to repeat going through the aquaducts all over again.... i already did this. i thought completing quests and collecting waypoints saved my progression??? it took 5 hours and 500,000 gold in repair bills to get through the aquaducts... now i have to do it all over??? i got the waypoints.. .i should be saved into the next quests...i got the waypoints. i need this to be fixed.. (6/23/2012 10:44 AM) #1 6/23/2012 10:44 AM Customer Service Representative Due to security concerns, there is a processing time involved in the approval of accounts upgraded through our website. If you have recentl Due to security concerns, there is a processing time involved in the approval of accounts upgraded through our website. If you have recently upgraded an account and find that you still do not have full access in game, this is due to the fact that the account is currently pending approval for the online upgrade. We are currently investigating an issue in which some Diablo III digital purchase approvals are taking longer than 72 hours, and we apologize for any inconvenience this may have caused you. While we expect that you will be able to advance past level 13, and progress beyond the Skeleton King after maintenance this Tuesday, June 26th, other restrictions (like picking up dropped items) may remain in place until the delay is fully resolved. Thank you for your patience. (6/26/2012 12:35 AM) #2 6/26/2012 12:35 AM Im flabergasted. How is this in any way helpful to the technical problem i have experienced playing your game?? the answer has nothing to do with this at all? Like ok , i got ALL waypoints, and ALL checkpoints, logged off and came back later, and i couldnt return to the same quest where i left off. This is a major bug, and needs to be fixed. Can i get some clarity on what Valtharoki was thinking when he/she wrote this response to my problem? or do you not care enough about your customers to even get a actual response? I cant even re open my ticket saying issue hasnt been resolved... the customer rep forced it resolved without my permission. What does having a level 13 and getting passed the skeleton king have anything to do will being in act 2 inferno and the game glitching out and not saving my progression?Muchisimo2 Jul 5, 2012