Mac Technical Support

May 9, 2012 Welcome to Mac Technical Support This forum exists to provide Diablo III customers with a place to discuss Mac technical issues with each other and Blizzard Tech Support staff members. While Blizzard Tech Support staff regularly monitors and replies to this forum, it is not meant as a place to resolve complex issues, due to the nature of forums. If you cannot resolve your issue through the forum, we highly recommend contacting us through other means. We have many self-help solutions that can address certain issues without needing to speak with us directly via phone. For these issues, the website will help you locate these solutions and other helpful resources to address your questions. Please see our Customer Support Contact page for details. If you need to submit a ticket, that option will be presented. These changes to Battle.net help us serve you in the easiest, most effective way possible. Players are encouraged to ask questions, share advice, provide feedback and participate in on-going discussions on the Mac Technical Support forum. Accordingly, it is of utmost importance that all players treat each other with respect and courtesy. For more information, please review the Forum Code of Conduct and the Forum Guidelines below. As a reminder, the Mac Technical Support forum is not an alternative to the a support site ticket, telephone, or in-game petition queues. To request assistance, please contact our customer service staff directly. (https://us.battle.net/support/en/ticket/submit)Machkhan1 May 9, 2012
May 10, 2012 Improving Your Reports Since there are many diff forums it may be hard to figure out where is best place to post. http://us.battle.net/d3/en/forum/5386228/ Mac Technical Support Post here if its a mac specific bug. Some examples include Client crashes Fps or other graphics rendering issues. Install issues Other erratic client issues (such as not launching). Patching issues http://us.battle.net/d3/en/forum/5386227/ Technical Support Post here if it's a Windows specific bug. Some examples include: Client crashes Fps or other graphics rendering issues. Install issues Other erratic client issues (such as not launching). Patching issues http://us.battle.net/d3/en/forum/3354739/ General Discussion: Post here to give general feedback (non bugs). Some Examples include: Feature requests Gameplay feedback (ie, quests, classes, lore, etc) http://us.battle.net/d3/en/forum/5386229/ Bug Report: Post here for general bug reports not specific to windows or mac. Examples include: Server issues (cannot create game, cannot connect to battle.net, or other server errors/issues. If you cannot tell diff between a server and a tech connectivity issue though possibly better to use mac/pc forums) Gameplay bugs (ie, x ability doesn't work, quest is not completable, etc)MysticalOS3 May 10, 2012
Sep 21 ►►Unable to start Diablo 3 Launcher [Solution]◄◄ I have been seeing reports that players are having issues running Diablo III by clicking the game client's icon in the Diablo III folder, and after having experienced the same by testing on my installation, I have determined the cause and found a series of steps that will resolve this issue for you and allow you to once again use the Diablo III icon to launch your game as you did prior to this patch: 1) Navigate to the folder containing the Diablo 3 game executable and the Diablo 3 Launcher. 2) Delete the file Diablo III Launcher (move to trash via CMD-Delete/Backspace). 3) Run the Battle.net Desktop App. You should already have this as it is required to run Diablo 3 as of 2.0.1. If your BDA is set to automatically apply updates it will download a new fully functional Launcher app and place it where it belongs in your Diablo III directory. If your BDA is set to the Never automatically apply updates option, then you will need to manually click Update and the BDA will then perform the update operation. The issue should now be resolved regarding the Diablo 3 app failing to run the Launcher. It seems that the initial patching download from the CDN servers had a corrupt file (the launcher) which appears fixed as of today and deleting and redownloading it resolves this. Good luck, and enjoy the great loot hunt! :) ________________________________________________ Technical Support MVP Prime Directives: 1. Serve the public trust. 2. Protect the innocent. 3. Uphold the law. 4. Smash, Jay, Smash!TheTias32 Sep 21
May 19 Mac OS Sierra 10.12 Now Available Apple has released their newest OS Update, 10.12. Patch notes for this release can be found on Apple's website. Both for system security and game performance, we recommend keeping your Operating System up to date, especially those using Intel GPUs.Glaxigrav0 May 19
Mar 8 Low FPS in Windowed (Fullscreen) Mode We're aware of an OS bug where running some games in Fullscreen (Windowed) mode an cause a severe drop in FPS in-game. We anticipate this is addressed in the next OSX build. In the meantime, there are two different workarounds that may help! 1. Running the game in Fullscreen Running the game in fullscreen should not have the FPS degradation above. This does limit some functionality, such as ease of tabbing out of game without redrawing your desktop and Applications. 2. Minimize all background windows using Flash (including Battle.net App) Flash applications drawn behind a Windowed (Fullscreen) application cause FPS loss. The Battle.net Desktop App uses Flash elements as well, so minimizing this on launch can help. 1. Open the Battle.net App > Settings. 2. On the General Tab, locate the When I launch a Game dropdown. 3. Select Close the Battle.net Window 4. Click Done to finalize your changes.Glaxigrav0 Mar 8
Apr 9, 2015 Patch Day, the B.net App, CASC and You :) Updated for Diablo III: Reaper of Souls Patch 2.4.0 As of patch 2.4.0, Diablo 3 will not run at all on 10.8.5 or earlier. 10.9.5 or later is now required to play Diablo 3 (original and Reaper of Souls). All support prior to 10.9.5 has ended and operating systems older than this will not be addressed. Special Note for Mac OS X 10.6.8 (Snow Leopard) Users As of Diablo III patch 2.0.1, if you are running 10.6.8 (Snow Leopard), you will no longer be able to play Diablo 3. The minimum operating system is now 10.9.5. Snow Leopard is locked out of the game completely and you must update to at least 10.9.5 in order to play. 10.11.5 or later is recommended, though Mavericks (10.9.5) should also work without issue. 8 GB of RAM or more is strongly recommended for optimal gameplay. Also, as of patch 2.0.1, the Launcher will initiate a Tools patch which will download the new Battle.net Desktop Application if you have not already installed it yourself using the Battle.net Desktop App link in your Account Summary page. Once downloaded the Battle.net Desktop Application will then launch and will be the only way to start Diablo III and Diablo III: Reaper of Souls. The CASC Filesystem Patch 2.2.0 brings with it a new filesystem called CASC (Content Addressable Storage Container) to replace the aging tech found in the MoPaQ (MPQ) filesystem. CASC enables Blizzard to perform much quicker updates (when warranted) and very importantly, eliminates the cache found in the MPQ system. The elimination of the cache means no file redundancy, faster asset loading, and generally superior performance to the current MPQ system. There are, however, slight changes to troubleshooting steps, which are outlined below with updated information. There is also one directory within the Diablo III folder that you do not want to touch, ever. That would be this directory: /Diablo III/Data/data Under no circumstances should you ever do anything with this folder except for the permissions reset outlined in the steps below. Failure to heed this warning will cause you to have to reinstall the game. CASC is not fault tolerant if you edit, remove, or lock any of the files in the /Data/data directory. This directory contains indexes for the Data.xxx files, and because each installation is unique, you cannot use files with the same name from anyone else's install to "fix" your install. If this directory is altered in any way by the user it will require reinstalling the game from scratch. Patch Day and Global Play On the day of a Diablo III patch, Global play is not available right away because each of the three regions, The Americas, Europe, and Asia each receive their respective client updates at different times. Generally it is The Americas first, then Europe, and finally Asia. If you are using a client (any language) designated as belonging to The Americas region, you will initially only be able to play in the same region, as Europe and Asia have not received their updates yet. This usually persists for approximately sixteen hours, at which point you'll usually be able to log into the Europe region. After approximately one day (twenty four hours), you should have full access to the Asia region as well. If you are using a client (any language) designated as belonging to the Europe region, once the patch is deployed to The Americas region, you will not be able to access Global Play for that region. You will be able to log into both the Europe and Asia regions until their respective patch update cycle begins (commonly referred to as patch day maintenance). If you are using a client (any language) designated as belonging to the Asia region, once the patch is deployed to The Americas, you will not be able to access Global Play for that region. You will be able to access the Europe region until its patch update cycle begins, and you will also be able to log into the Asia region until your patch update cycle also begins. Patch Day Update Looping and Global Play On patch day, under normal circumstances, for those logging into their own home region after the new patch is deployed for that region, gameplay usually starts without a problem. However, for those utilizing the Global Play option (accessing either of the two regions that is not your home region) things can become problematic. As noted above in each of the region examples, you can only access certain regions during the patch update cycle. If you start Diablo III after successfully updating to the new patch and attempt to access a region that has not yet received the update, your client may go into a "patch loop" where it says you need to download a new patch to play every time you log in. Your Battle.net Desktop Application will check for the update, but since you have already actually received the update, it will read "Game is up to date" and the Play button will light up as normal. In order to keep this from happening, you must log into only your home region during the course of the patch update cycle. Only when you see all three regions' service status pages indicate that the patch cycle is complete will you have full access to the Global Play feature. The same situation can occur if you have not yet received the patch update but the region you are attempting to access has already received the patch update. As with the previous example, you should avoid attempting to log into any region other than your own home region. __________________________________________ Battle.net Desktop Application Related Issues Note: Before attempting to use the following troubleshooting instructions, first run the Battle.net Desktop Application (if possible) and select the Diablo III icon and then click the Options pulldown menu directly beneath the Diablo III logo in the main window and select Scan and Repair option. Under no circumstances should you attempt to play the game before installation and/or patching is complete. If you do so, you will corrupt the files being installed. It is safe to click Play only after the progress bar has disappeared from the Battle.net App main window. Stuck at Initializing: If you are attempting to patch Diablo III, but your Battle.net Desktop Application gets stuck on the "Initializing..." phase, the following instructions should remedy the situation: Delete the following files/folders: /Users/Shared/Battle.net/Agent/Agent.db /Users/Shared/Blizzard/Battle.net /Users/Shared/Blizzard/Battle.net.temp (if present) /Diablo III/Diablo III.mfil (if present) Once done deleting those files, make sure all permissions are set properly in Diablo III's main folder by doing the following: 1) Get Info (in the Finder) on the Diablo III folder. 2) Click the padlock icon and enter your password to authenticate yourself. 3) For the Everyone group, set it to Read and Write. 4) Click the cogwheel icon and select Apply to enclosed items. Select OK to confirm your action. 5) Close the Get Info Window. 6) Repeat steps #1-5 on the /Users/Shared/Battle.net folder. Now run the Battle.net Desktop Application. The Battle.net Desktop Application will then begin again at "Initializing...", but should only stay there for a few moments while it determines which files are in place and which must be downloaded. Let the Battle.net Desktop Application fully update the game. Do not click Play until the Battle.net Desktop Application window shows the word “PLAY” in the big button at the bottom of the window and there is no progress bar on the screen at all, indicating that Diablo III has fully patched and/or rebuilt its cache. __________________________________________ Failed to Create/Download a Required File: If you see this message, you may have an issue with permissions or a problem with the Battle.net Tools. The solution to both problems is the same as the steps for solving the Stuck at "Initializing..." problem,. The full process is outlined as follows: Delete the following files/folders: /Users/Shared/Battle.net/Agent/Agent.db /Users/Shared/Blizzard/Battle.net /Users/Shared/Blizzard/Battle.net.temp (if present) /Diablo III/Diablo III.mfil (if present) Once done deleting those files, make sure all permissions are set properly in Diablo III's main folder by doing the following: 1) Get Info (in the Finder) on the Diablo III folder. 2) Click the padlock icon and enter your password to authenticate yourself. 3) For the Everyone group, set it to Read and Write. 4) Click the cogwheel icon and select Apply to enclosed items. Select OK to confirm your action. 5) Close the Get Info Window. 6) Repeat steps #1-5 on the /Users/Shared/Battle.net folder. Now run the Battle.net Desktop Application. The Battle.net Desktop Application should begin downloading properly at this point and you can proceed normally. Take careful note of the underlined part in the section that tells you which files and folders to delete. The /Diablo III/Update folder can be safely discarded and allowed to be rebuilt by the Battle.net Desktop Application. As with all other Battle.net Desktop Application related troubleshooting steps, do not click Play until the Battle.net Desktop Application window shows the word “PLAY” in the big button at the bottom of the window and there is no progress bar on the screen at all, indicating that Diablo III has fully patched in order to avoid file corruption. __________________________________________ Diablo III Crashes due to Corrupt Files If you are experiencing crashing when logging in or performing certain actions in the game and this can be repeated with fair certainty, you probably have one or more corrupt files. The following instructions will show you how to delete the potentially problematic files and allow the Battle.net Desktop Application to rebuild the game's indexes. Delete the following files/folders: /Users/Shared/Battle.net/Agent/Agent.db /Users/Shared/Blizzard/Battle.net /Users/Shared/Blizzard/Battle.net.temp (if present) /Diablo III/Diablo III.mfil (if present) /Diablo III/Data/config /Diablo III/Data/indices Once done deleting those files, make sure all permissions are set properly in Diablo III's main folder by doing the following: 1) Get Info (in the Finder) on the Diablo III folder. 2) Click the padlock icon and enter your password to authenticate yourself. 3) For the Everyone group, set it to Read and Write. 4) Click the cogwheel icon and select Apply to enclosed items. Select OK to confirm your action. 5) Close the Get Info Window. 6) Repeat steps #1-5 on the /Users/Shared/Battle.net folder. Now run the Battle.net Desktop Application. Let Diablo III rebuild its cache. It can take between 15-60 minutes depending on the computer and drive being used. Do not click Play until the Battle.net Desktop Application window shows the word “PLAY” in the big button at the bottom of the window and there is no progress bar on the screen at all, indicating that Diablo III has fully patched and/or rebuilt its cache. Error 3006 or 3007 when attempting to log into Diablo III Error 3006: This error occurs when the region you are attempting to log into is either undergoing emergency maintenance or has an as of yet unresolved issue. If you receive this error, please wait a few minutes before attempting to log in again in order to give the Blizzard IT team time to resolve the issue. Error 3007: This error occurs when your connection to the Battle.net servers is unstable. If you are continually receiving this error, you should follow the troubleshooting instructions in the Error 3007 Support Article: https://us.battle.net/support/en/article/error-3007 Error 33: If you are getting this error when attempting to log in, the Battle.net system is still undergoing scheduled maintenance and is not available for play. Please wait a few minutes before attempting to log in again. If you are still unable to log in, you should check the Service Status forum to see if Battle.net has been brought back up or not. Service Status Forum: http://us.battle.net/d3/en/forum/5394512/ @BlizzardCS Twitter feed: https://twitter.com/BlizzardCS For any issues not specifically mentioned here, please start a thread with your specific problem, as well as your System Information. Instructions for obtaining system information are provided below: Obtaining and Posting System Information 1) Click on the Apple Menu while holding down the Option key and select System Profiler (10.6.8) / System Information (10.7 and later). 2) Copy the information from the following sections and paste them into your post. Please copy in the following order: Hardware Overview, Graphics, and Software. Do not include any serial numbers, hardware UUIDs, or account/login names or information in your post. Making Sure You Are Up To Date As of patch 2.0.1 10.6.8 is no longer capable of launching the game and 10.9.5 is the minimum supported operating system. 10.11.0 is the minimum recommended operating system and 10.11.5 is the current optimal operating system. Below are the links to get you up to date with each version of the OS. 10.9.5 Combo Updater: https://support.apple.com/kb/dl1760?locale=en_US 10.10.5 Combo Updater: https://support.apple.com/kb/DL1832?locale=en_US 10.11.5 Combo Updater: https://support.apple.com/kb/DL1876?locale=en_US The latest Operating system is El Capitan, currently at 10.11.5, found in the App Store. Its most recent associated Combo Updater is linked in this section. Latest nVidia Drivers (courtesy MysticalOS): 10.10.5 Direct Driver Download: http://us.download.nvidia.com/Mac/Quadro_Certified/346.02.03f07/WebDriver-346.02.03f07.pkg (Note: This assumes you have all security updates installed) 10.11.5 Direct Driver Download: http://us.download.nvidia.com/Mac/Quadro_Certified/346.03.10f02/WebDriver-346.03.10f02.pkg Ignore listed restrictions. These two installers work for all Macs with nVidia hardware from the 320M up to current hardware as of this post. EFI and SMC Firmware Updates for Intel Macs: https://support.apple.com/en-us/HT201518 Note: After installing any operating system update or Firmware update, it is advised that you perform an SMC Reset. Please refer to the following link for information on how to reset your computer's SMC. Resetting the SMC: https://support.apple.com/en-us/HT201295 ________________________________________________ Diablo III and World of Warcraft Technical Support MVP Official Mac Tech Support Forum Cookie™ (Mint Chocolate Chip) Guaranteed tasty; Potentially volatile when dipped in General Forums Syrup® Caution: This cookie bites back.TheTias15 Apr 9, 2015
Oct 17, 2014 OS X 10.10 Yosemite - Stuttering Mouse Cursor Hail and well met, and happy new OS day! We're currently aware of an issue with the Confine Mouse Cursor option for all of our games which will result in a stuttering or jittery mouse on OS X 10.10 Yosemite. We are working closely with Apple to resolve the issue, and hope to have a solution soon. In the meantime, setting your Confine Mouse Cursor option to Off will resolve the issue. We understand that this will result in issues with some games where scrolling is necessary (Heroes/Starcraft II). Should you wish to leave Confine Mouse Cursor on, you may find that enabling VSync reduces (but will not eliminate) the amount of stuttering that you encounter. Thank you for your patience while we work on this issue! We'll provide updates as soon as they become available.Glaxigrav0 Oct 17, 2014
3d New WOW 61% Faster due to METAL http://www.macgamerhq.com/news/wow-legion-mac/ Maybe there is hope they will write the code for Diablo in Metal!GondorNative7 3d
3d Anyone else having really long load screens? once in a actual game its fine, but the load screens after making or joining a new game are anywhere from 40-minute. i've never experianced this before in D3. Running Mavericks.Noobalo14 3d
5d Crashing [Patch 2.4] I have experienced several game crashes when leaving a game to menu screen. It's a permanent beach ball and I'm required to 'force quit' the D3 client in order to kill it. This has only occurred post 2.4 I am running El Capitan.Ghostpos125 5d
5d macOS Sierra problem just tried the new macOS preview. battle.net takes forever to load and diablo3 does as well. If i select to join a game it will search and then before loading it will crash to desktop.. no error no code. just crash. ?? help.BFDMMEXI1 5d
Sep 23 Game is unplayable after Sierra update I have an iMac (Retina 4K, 21.5-inch, Late 2015) model with 3.3GHz Intel Core I7 processor 16GB memory, and 512G SSD The graphics is Intel Iris Pro Graphics 6200 1536MB I've been playing the game fine on it for months and months. After the upgrade to Sierra, the game takes minutes to load, then lots of black screens while loading for more minutes. Once the game logs me in, my character is shown but it looks like 3 frames per second. The animation is ridiculously slow and jerky. I've tried changing all the graphics settings in the game to minimal values, and it doesn't get much better, if at all. Also, my SteelSeries Sensei wireless mouse works fine on desktop and for much of the loading of the game. Once the game is loaded, the mouse moves in random places and speeds, not at all tracking my use of the mouse. I updated my Java to the latest version, no luck. The battle.net client uses 200% of my CPU :) Please tell me you're fixing this.DennyCrane5 Sep 23
Sep 22 Error 3007 I'm sure people have posted about this a thousand times, but it is immersion breaking and incredibly annoying to be blown out of my game without warning in literally in mid-stroke. There's no lag, no other indications of problems, just BOOM, "Your connection to the battle.net server has timed out. Error 3007" (or somesuch). Every single time I've been able to log back in immediately (after the game finishes being frozen for a few seconds and not responding when I click OK), but obviously my progress to date in whatever rift or area bounty is gone. Particularly annoying when I'm most of the way through one or the other. I'm not running any anti-virus, all indications are my connection is stable, and the problem is completely random. Some days, I'll get zapped almost immediately, others, within the first hour, others, I'll be able to play for hours at a time without problems. This doesn't seem to me to be a network issue, but rather some kind of weird authentication timeout problem, like the server doesn't see I'm actively engaged in playing the game, so it just logs me out. I have followed the advice on the support page to log into General Chat (Barbarian, in my case, at this point), although I never actually use it (totally solo player). I'm an systems and networking professional, so I've been dealing with these issues for twenty years, and trust my intuition about this. Is there some kind of subtle bug in the code? Is the timeout sensitivity set too high? Is there something I can actually do about this? It isn't annoying enough, yet, to get me to quit the game, but it definitely detracts from my enjoyment considerably. ...and I'm convinced, again, that it has nothing to do with my network connection (high speed Comcast, connected via Airport TimeCapsule wifi set up as access point instead of router), as it is simply not reproducible, and no other indications of stability problems exist. Especially since it rarely happens again within even an hour.santacruzer0 Sep 22
Sep 10 Game freezes on Silver Spire Level 1 I'm not sure when this started, probably in the last month or so (I've been on the PTR quite a bit), but in 2.4.1 with the latest patch on my Mac (Fall '11, OS X 10.10.5 with all security patches), whenever I take a character on Bounties & Explorations and I go to High Heavens, Act IV, Silver Spire Level 1, the game locks up. It doesn't seem to matter what character I use, I've only got 4, but soon after entering that level, the whole Mac locks up. I have to force start the machine, force quit of the app doesn't work. This does not appear to happen in any other part of the game.BusyGamerDad3 Sep 10
Sep 6 DIABLO 3 UNPLAYABLE -- PLEASE HELP! Hi all, I recently came back to D3 after a lengthy break and have noticed my games Graphics / Performace are Running EXTREMELY poorly.. I am experiencing Performace FREEZES / LAGS ... I can't follow someone through a dungeon now because I literally freeze every other half second and end up doing a weird robot choppy walk that takes me 20 mins to move 20 feet.. Can anyone (MAC USERS) tell me if they experienced a game performance LOSS and how they solved the issue? (The game never used to be this way when I played before the implementing of the SEASONS etc..) Processor 2.5 GHz Intel Core 2 Duo Memory 4 GB 667 MHz DDR2 SDRAM Graphics NVIDIA GeForce 8600M GT 512 MB Software OS X 10.9.5 (13F1911)WizardBeats3 Sep 6
Sep 1 9 FPS after 1 minute (possible B.Net client) Hi, I'm playing on a MacBook Pro mid 2015 Retina with AMD Radeon R9 M370X. My temperatures are about 65°C and the game is running on low SFX and the rest is set to high. Normally I had ~20 FPS. I guess the client does something, what it shouldn't do.D3 consumes about 6-7% of CPU-Power. Could you please check that? As I mentioned a usually play at 20FPS but since the last patch it's really annoying.... The system information tells me, that this thread "Diablo 3" has caused >1800000 errors, using ~60% CPU time.... Over 1000000 process changes, >1200000 Mach system calls and >4480000 unix system calls.... Is this a normal behavior?Rosiv14 Sep 1
Aug 31 Numlock-based ability spamming under OS X There is a common method used by Windows(tm) Diablo players to automate abilities using the Numlock key - Teaguk stacks using repeated application of Sweeping Wind in the case of properly geared Monks as an example. How is this can this replicated in the Mac client?Ruin19 Aug 31
Aug 29 using ethernet cable improved my lag spikes so just from my experience today. i usually run 30-50 fps on gt 330m and always get lag spikes every 5 seconds where the screen shutters, and then it goes back to smooth 30-50. I got tired of these constant stutterings and hook my mbp to the ethernet cable instead of wireless. It got rid of these stutterings and I was playing in teams of 3-4 ppl. It was a huge improvement. I dont know if anyone else is having these stuttering issues like me, but try this out if you havent.Wraith011 Aug 29
Aug 27 game graphics load slowly (inventory etc) If I open up my inventory its "spotty" and items in there appear gradually. same applies for stash, etc. It started with 2.0.5 and i thought 2.0.5a would fix it but it didn't. now I could not start the diablo launcher- but i fixed that issue. however every time i click to play (to check if the frame rate has improved) it says installing patch, then patch finished installing. everytime i close diablo it does the same thing, saying diablo is now ready to play. what the heck is going on??? I use OS X 10.9.2 2.8GHz Intel Core i7 8 GB 1067 MHz DDR3Godric14 Aug 27
Aug 27 Bnet launcher does not quit. Hi guys, This always been that way, reinstalling does not make a difference. I simply can't quit B.net launcher. If i right click it and "quit" and just freezes. Force closing Mac option does sometimes close it, but not always, sometimes only way to exit it is to have computer restart. Can you guys please fix your launcher. It's like permanent spyware, it simply won't exit. When trying to quit, following will show up in the "Console". 8/20/16 9:11:31.948 PM WindowServer[203]: send_datagram_available_ping: pid 517 failed to act on a ping it dequeued before timing out.Midnight1 Aug 27
Aug 25 launcher stuck in a loop doing check/update Updater was stuck and unable to update. Found this in Library/Application Support/Battle.net/Logs/libcef-20160825T041554.871464.log: [0823/212609:ERROR:ssl_client_socket_openssl.cc(962)] handshake failed; returned -1, SSL error code 1, net_error -101 [0823/212609:ERROR:ssl_client_socket_openssl.cc(962)] handshake failed; returned -1, SSL error code 1, net_error -157 I ran a repair and the launcher immediately went into a loop continually restarting the scan over and over (spawning a bunch of scan running notification windows - so about three were open at a time). When stuck in that state, I found this in the logs: Library/Application Support/Battle.net/Logs/battle.net-20160825T042007.603876.log: I 2016-08-25 04:23:51.496558 [InstallManager] {Main} Repair complete: diablo3 D 2016-08-25 04:23:51.496587 [InstallInfo] {Main} Operation status changed: opType=Repair oldStatus=On newStatus=Off agentUid=diablo3_enus D 2016-08-25 04:23:51.496596 [InstallInfo] {Main} Failed state changed to false for agentUid=diablo3_enus D 2016-08-25 04:23:51.496623 [InstallManager] {Main} Clearing auto repair flag for diablo3 D 2016-08-25 04:23:51.496633 [InstallManager] {Main} Starting [urgent] UPDATE operation for diablo3 D 2016-08-25 04:23:51.496641 [InstallInfo] {Main} Operation status changed: opType=Update oldStatus=Off newStatus=On agentUid=diablo3_enus D 2016-08-25 04:23:51.496669 [ProductState] {Main} InstallState (diablo3): currentOperation=Update currentOperationStatus=Waiting autoRepair=0 I 2016-08-25 04:23:51.498735 [Frontend] {Main} Switching Progress display mode. uid=diablo3 mode=ShowProgressBar I 2016-08-25 04:23:51.677703 [GameController] {Main} PauseUpdate: uid=diablo3 D 2016-08-25 04:23:51.677759 [InstallInfo] {Main} Operation status changed: opType=Update oldStatus=On newStatus=Paused agentUid=diablo3_enus D 2016-08-25 04:23:51.678080 [ProductState] {Main} InstallState (diablo3): currentOperationStatus=Paused I 2016-08-25 04:23:52.011955 [GameController] {Main} Update: uid=diablo3 selected region=US D 2016-08-25 04:23:52.012014 [InstallInfo] {Main} Operation status changed: opType=Update oldStatus=Paused newStatus=On agentUid=diablo3_enus D 2016-08-25 04:23:52.012328 [ProductState] {Main} InstallState (diablo3): currentOperationStatus=Waiting I 2016-08-25 04:23:52.512298 [GameController] {Main} PauseUpdate: uid=diablo3 D 2016-08-25 04:23:52.512350 [InstallInfo] {Main} Operation status changed: opType=Update oldStatus=On newStatus=Paused agentUid=diablo3_enus D 2016-08-25 04:23:52.512649 [ProductState] {Main} InstallState (diablo3): currentOperationStatus=Paused I 2016-08-25 04:23:53.244659 [GameController] {Main} Update: uid=diablo3 selected region=US D 2016-08-25 04:23:53.244699 [InstallInfo] {Main} Operation status changed: opType=Update oldStatus=Paused newStatus=On agentUid=diablo3_enus D 2016-08-25 04:23:53.244916 [ProductState] {Main} InstallState (diablo3): currentOperationStatus=Waiting E 2016-08-25 04:23:53.794172 [InstallManager] {Main} Update failed: diablo3 setFailedState=1 D 2016-08-25 04:23:53.794233 [InstallInfo] {Main} Failed state changed to true for agentUid=diablo3_enus D 2016-08-25 04:23:53.794284 [InstallInfo] {Main} Operation status changed: opType=Update oldStatus=On newStatus=Off agentUid=diablo3_enus D 2016-08-25 04:23:53.794341 [ProductState] {Main} InstallState (diablo3): currentOperationStatus=New I 2016-08-25 04:23:53.797824 [Frontend] {Main} Switching Progress display mode. uid=diablo3 mode=Invisible E 2016-08-25 04:23:53.800146 [InstallManager] {Main} An agent error occurred: diablo3_enus, code=3000 url=/update/diablo3_enus E 2016-08-25 04:23:53.800181 [InstallManager] {Main} Supressing error: diablo3, requiresRepair=true, code=3000, url=/update/diablo3_enus E 2016-08-25 04:23:53.800191 [InstallManager] {Main} Starting auto repair fordiablo3 D 2016-08-25 04:23:53.800201 [InstallInfo] {Main} Operation status changed: opType=Repair oldStatus=Off newStatus=On agentUid=diablo3_enus D 2016-08-25 04:23:53.800229 [ProductState] {Main} InstallState (diablo3): currentOperation=Repair currentOperationStatus=Running autoRepair=1 I 2016-08-25 04:23:53.800917 [Frontend] {Main} Switching Progress display mode. uid=diablo3 mode=ShowRepairProgressBar I 2016-08-25 04:23:54.860958 [InstallManager] {Main} Repair complete: diablo3 D 2016-08-25 04:23:54.860988 [InstallInfo] {Main} Operation status changed: opType=Repair oldStatus=On newStatus=Off agentUid=diablo3_enus D 2016-08-25 04:23:54.860998 [InstallInfo] {Main} Failed state changed to false for agentUid=diablo3_enus D 2016-08-25 04:23:54.861018 [InstallManager] {Main} Clearing auto repair flag for diablo3 D 2016-08-25 04:23:54.861027 [InstallManager] {Main} Starting [urgent] UPDATE operation for diablo3 D 2016-08-25 04:23:54.861035 [InstallInfo] {Main} Operation status changed: opType=Update oldStatus=Off newStatus=On agentUid=diablo3_enus D 2016-08-25 04:23:54.861060 [ProductState] {Main} InstallState (diablo3): currentOperation=Update currentOperationStatus=Waiting autoRepair=0 I 2016-08-25 04:23:54.862939 [Frontend] {Main} Switching Progress display mode. uid=diablo3 mode=ShowProgressBar I 2016-08-25 04:23:55.394834 [GameController] {Main} PauseUpdate: uid=diablo3 D 2016-08-25 04:23:55.394886 [InstallInfo] {Main} Operation status changed: opType=Update oldStatus=On newStatus=Paused agentUid=diablo3_enus D 2016-08-25 04:23:55.395189 [ProductState] {Main} InstallState (diablo3): currentOperationStatus=Paused I uninstalled the game entirely and began a reinstall and this seems to be progressing, though it will take a while to get to a playable state. Posting this in hopes it helps locate the root issue.wut0 Aug 25
Aug 23 Terribly Latency Started playing a couple weeks ago - no problems even when streaming the game as the download had not finished. Since this week terrible latency whenever I try and play. Tried flushing DNS. No Success. Tracelog below, please assist. PING: PING 202.239.78.132 (202.239.78.132) 56(84) bytes of data. --- 202.239.78.132 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 5004ms 20/08/2016 02:21:53 UTC -------------------- TRACEROUTE: traceroute to 202.239.78.132 (202.239.78.132), 15 hops max, 60 byte packets 1 Blizzard (Blizzard) 0.476 ms 0.532 ms 0.609 ms 2 * * * 3 37.244.10.100 (37.244.10.100) 2.979 ms 2.990 ms 3.002 ms 4 37.244.10.32 (37.244.10.32) 2.113 ms 2.129 ms 2.129 ms 5 * * * 6 * * * 7 * * * 8 * * * 9 * * * 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 20/08/2016 02:21:53 UTC -------------------- MTR: HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. Blizzard 0.0% 10 0.4 0.4 0.3 0.7 0.1 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. 37.244.10.100 0.0% 10 1.0 2.3 0.9 3.9 1.1 4. 37.244.10.32 0.0% 10 0.8 1.0 0.8 1.2 0.1 5. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 20/08/2016 02:21:53 UTC --------------------uzshka2 Aug 23
Aug 17 Game keeps crashing during teleport loading I am running d3 on a macbook pro that is quite old, about 4 yr. So I understand it is a bit slow, but for some reason now the game just crashes all the time whenever I am on the loading screen, whether entering a game, teleporting to a new waypoint or act or player banner. It only happens during loading screen, although there are times when it lags immensely and then is smooth and good other times. I read the other threads regarding crashing but none of them seem to offer a solution to try. ThanksNegative0 Aug 17
Aug 15 Best Setting for New Mac Pro & AMD Firepros Hi Folks, I'm getting a lot of stuttering in Diablo III with my Mac system. It's a mid-range Canister unit with the FirePRO GPUs, 32GB RAM, and Xeon CPUs. I'm running the latest patch as of today (reinstalled just to make sure). I'm running full screen, 1920x1080. The game is running off of a 4 drive striped SSD array (1.64GB/sec) connected via 6Gb SAS over Thunderbolt. Every creature appearance causes lag and heavy battles can ever cause serious frame drop with my hero popping all over the battle as if I was using teleport. Has anyone gone through this already and come up with a solid config for the Mac Pro canisters?Timpraetor1 Aug 15
Aug 13 Game keeps crashing malloc *** mach_vm_map The game keeps crashing on me. It spams the console with these messages: 8/13/16 5:59:39.193 PM Diablo III[10723]: Diablo III(10723,0xb0d3f000) malloc: *** mach_vm_map(size=8388608) failed (error code=3) *** error: can't allocate region *** set a breakpoint in malloc_error_break to debug I went and got more memory a few weeks ago, up to 24GB now, and it's still an issue. I have plenty of memory available. Activity monitor says I'm using 10.48GB, Diablo 3 is using 2.08GB. Hardware Overview: Model Name: iMac Model Identifier: iMac13,2 Processor Name: Intel Core i7 Processor Speed: 3.4 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 8 MB Memory: 24 GB Boot ROM Version: IM131.010A.B09 SMC Version (system): 2.11f14 NVIDIA GeForce GTX 680MX: Chipset Model: NVIDIA GeForce GTX 680MX Type: GPU Bus: PCIe PCIe Lane Width: x16 VRAM (Total): 2048 MB Vendor: NVIDIA (0x10de) Device ID: 0x11a3 Revision ID: 0x00a2 ROM Revision: 3707 Displays: iMac: Display Type: LCD Resolution: 2560 x 1440 Pixel Depth: 32-Bit Color (ARGB8888) Main Display: Yes Mirror: Off Online: Yes Built-In: Yes System Software Overview: System Version: OS X 10.11.6 (15G31) Kernel Version: Darwin 15.6.0 Boot Volume: Macintosh HD Boot Mode: Normal Secure Virtual Memory: Enabled System Integrity Protection: Enabled Time since boot: 6 days 34 minutes Here are the last few lines of my D3Debug.txt: 2016.08.13 17:58:35.007974923 >>> Benjen BnetGuild::RequestGuildNewsList_TryRequestNow guildId=23625 wasNewNewsAvailable=0 isUserInitiated=0 waitedMs=0 2016.08.13 17:58:35.008124151 SendGuildMessage hero:Benjen id:78 count:39 2016.08.13 17:58:41.663649917 Initializing client world a4dun_Spire_Level_01... 2016.08.13 17:59:00.497501436 >>> Benjen BnetGuild::RequestGuildNewsList_TryRequestNow guildId=23625 wasNewNewsAvailable=0 isUserInitiated=0 waitedMs=0 2016.08.13 17:59:00.497666037 SendGuildMessage hero:Benjen id:78 count:40 2016.08.13 17:59:17.166965496 >>> Benjen BnetGuild::RequestGuildNewsList_TryRequestNow guildId=23625 wasNewNewsAvailable=0 isUserInitiated=0 waitedMs=0 2016.08.13 17:59:17.167115260 SendGuildMessage hero:Benjen id:78 count:41 2016.08.13 17:59:19.876541671 Initializing client world a4dun_Garden_of_Hope_Random_B... 2016.08.13 17:59:19.876860745 Enabling loading screen for 4, 4 2016.08.13 17:59:19.879215967 Disposing UI for World 2016.08.13 17:59:19.915503160 Disabling loading screen for 1, 4 2016.08.13 17:59:20.638916955 Disabling loading screen for 2, 4 2016.08.13 17:59:20.639050951 Disabling loading screen for 4, 0 2016.08.13 17:59:23.448181088 >>> Benjen BnetGuild::RequestGuildNewsList_TryRequestNow guildId=23625 wasNewNewsAvailable=0 isUserInitiated=0 waitedMs=0 2016.08.13 17:59:23.448323716 SendGuildMessage hero:Benjen id:78 count:42 2016.08.13 17:59:27.282877723 >>> Benjen BnetGuild::RequestGuildNewsList_TryRequestNow guildId=23625 wasNewNewsAvailable=0 isUserInitiated=0 waitedMs=0 2016.08.13 17:59:27.283074839 SendGuildMessage hero:Benjen id:78 count:43magnaarta0 Aug 13
Aug 13 Game freezes all the time Game freezes all the time since the latest Diablo III patch. My latency varies from 80 to 153 sec and my frame rate is 58. Below is my computer specs. Model Name: Mac Pro Model Identifier: MacPro5,1 Processor Name: 6-Core Intel Xeon Processor Speed: 3.33 GHz Number of Processors: 1 Total Number of Cores: 6 L2 Cache (per Core): 256 KB L3 Cache: 12 MB Memory: 8 GB Processor Interconnect Speed: 6.4 GT/s Boot ROM Version: MP51.007F.B03 SMC Version (system): 1.39f11 SMC Version (processor tray): 1.39f11 Serial Number (system): H01050TBEUG Chipset Model: ATI Radeon HD 5870 Type: GPU Bus: PCIe Slot: Slot-1 PCIe Lane Width: x16 VRAM (Total): 1024 MB Vendor: ATI (0x1002) Device ID: 0x6898 Revision ID: 0x0000 ROM Revision: 113-C0780C-194 EFI Driver Version: 01.00.436Bel37 Aug 13
Aug 7 Extreme latency I was able to play D3 with good connection but recently it start to have issue. I always have latency about 400 to 600. Only playable time is late night the latency drop to 90. I recently changed internet provider so hopefully it is not their problem. but still, is there anything bliz can do about it?MrChen6 Aug 7
Aug 7 Metal for Mac Curious how Blizzard will support this new API in the future. This may be big for Mac gamers.Ghostpos46 Aug 7
Aug 5 Battle.net Totally Borked for me. No matter how many times Try the Launcher will not download or install. I use a MacJohnnyKo1 Aug 5
Aug 3 Can't Load A Game I am in menus. I loaded a game for my wiz. Then tried a different wiz and when I hit start game, it just exited the game as if selected exit diablo from the menu. Same thing happened with a WD. I got in a game with a DH, but then the same thing happened to that DH. I just put the patch on my computer a few minutes ago.TheIrishOne2 Aug 3
Aug 2 Error BLZAPPBTS0000J Trying to Install D3 using my macbook pro with a fresh installed logged in under root, to minimize security, i start to run the main application from my D3 install disc, and it says "searching for battlenet updates", the progress bar goes a little into the blue, then it flashes the word "downloading" and immediately goes to an error window that says "Something went wrong while trying to launch a program. please wait one minute and try again. if it happens again, try restarting your computer" with the error code listed in the subject "BLZAPPBTS0000J" as the reason. I have tried getting rid of every process i could, took all security off and logged in as root (sys admin) with no security and absolutely the most privilege that the OS will allow … i even did all of this AND entered safe boot mode (i tried installing both ways, safe boot and standard, under multiple user names, all with admin, AND as root) and i still cannot get away from this error. no file vault is active, fresh install of OS X, 745GB free space, wide open hardline LAN, 8GB RAM, plenty of system, and still a fail!! I've had my copy of D3 installed on this same Mac before, and had no issue what so ever installing or running it, but now, i can't even install battlenet!! why this error? what fixes it? I've tried all of the suggested stuff and nothing works … please help!!!Caboose3 Aug 2
Jul 31 Installation Error. Error Code: BLZBNTAGT0000 I keep getting errors while installing the starter edition.I have lowered down my firewall and done pretty much all the suggestions in the website. I still get the errors in installing the program. I don't know what to do now. I just want to try the game to see if i like it. I have tried all four suggestions in the website in installing, What do i do now?GhostDragon4 Jul 31
Jul 30 Installation failed on El Capitan Failed to run a required program. Please wait one minute and try again. If this error reoccurs, please restart your computer and try again. Errors: BLZBNTBTS0000005B, BLZBNTBTS0000J Yes I tried turning it off and on again Any ideas?Deathmonkey17 Jul 30
Jul 26 Equipment grey out in greater rifts Every time I enter a greater rift, my equipments greys out as if it is broken and all my stats drop. As soon as the rift champion is defeated, the equipment and my stats returns to normal.Nyte1 Jul 26
Jul 22 Can no longer boot DIII I've been playing DIII on my iMac for several years and tried to boot a previously installed version on my MacBook Pro, got this error message: Failed to run a required program. Please wait one minute and try again. If this error reoccurs, please restart your computer and try again. Errors: BLZBNTBTS0000005B, BLZBNTBTS0000J Went through the suggested steps to restore unsuccessfully. Any advice would be appreciated. MacBook Pro 5,5 Mac OS X 10.6.8Bonose8 Jul 22
Jul 14 Hard Crash While Doing Bounties Hey Everyone I've been having issues the last 2 months doing full bounties. My client always crashes to desktop as I'm completing the last bounty. And, I mean THE LAST one. I can do the acts in any order, but on the last bounty of the last act, boom, crash to desktop. While it's annoying, I got around it by simply doing four bounties and leaving the game and starting a new one. However, if the new season rewards are tied to doing them all in the SAME game and not over several games, I won't be able to complete this season. I've uninstalled and reinstalled my game client, and done a repair of the game through the Battle.net client. Computer diagnostics check out all right as well. Even unplugged the computer and reset PRAM. I've send error reports every time to Blizzard, but does anyone have any thoughts on what else I can try. Here are my system stats: Model Name: iMac Model Identifier: iMac14,2 Processor Name: Intel Core i7 Processor Speed: 3.5 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 8 MB Memory: 16 GB Boot ROM Version: IM142.0118.B13 SMC Version (system): 2.15f7 Serial Number (system): C02LJ0DEFLHH Hardware UUID: ACE6AB73-7AF8-5F12-A9C4-436D2BE4CC58 Chipset Model: NVIDIA GeForce GTX 780M Type: GPU Bus: PCIe PCIe Lane Width: x16 VRAM (Total): 4096 MB Vendor: NVIDIA (0x10de) Device ID: 0x119e Revision ID: 0x00a2 ROM Revision: 3782 Displays: iMac: Display Type: LCD Resolution: 2560 x 1440 Pixel Depth: 32-Bit Color (ARGB8888) Main Display: Yes Mirror: Off Online: Yes Built-In: YesVilltur3 Jul 14
Jul 9 Updated Wacom Pro - Right Click issue To latest Driver 6.3.16-12 (06/02/2016) and my right-click doesn't work in D3 (or SC2) for that matter. Right-click registers in all other programs. I've re-installed the drivers twice. Anyone else have this problem? Cheers.dasgoot7 Jul 9
Jul 8 Game freezes every 5 minutes Hi All, After a two-year break I've decided to come back to Diablo III and play season six. Unfortunately, game constantly freezes for 5 seconds every 4/5 minutes. I've never had this kind of issue before and I've noticed that I'm not the only one reporting it. Please see below the details of my Mac Book Pro: HARDWARE: Nome modello: MacBook Pro Identificatore modello: MacBookPro9,2 Nome processore: Intel Core i5 Velocità processore: 2,5 GHz Numero di processori: 1 Numero totale di Core: 2 Cache L2 (per Core): 256 KB Cache L3: 3 MB Memoria: 4 GB Versione Boot ROM: MBP91.00D3.B0D Versione SMC (sistema): 2.2f41 Sensore movimento improvviso: Stato: enabled GRAPHIC/DISPLAY: Modello Chipset: Intel HD Graphics 4000 Tipo: GPU Bus: Integrato VRAM (dinamica, massima): 1536 MB Fornitore: Intel (0x8086) ID dispositivo: 0x0166 ID revisione: 0x0009 Monitor: LCD colori: Tipo di monitor: LCD Risoluzione: 1280 x 800 Profondità pixel: Colore 32 bit (ARGB8888) Monitor principale: Sì Duplicazione: Spento Attivo: Sì Integrato: Sì SOFTWARE: Versione sistema: OS X 10.11.4 (15E65) Versione kernel: Darwin 15.4.0 Volume d'avvio: Macintosh HD Modalità di avvio: Normal Memoria virtuale sicura: enabled Protezione integrità di sistema: enabled Tempo trascorso dall'avvio: 8 days3:30 Could you please help me? Please forgive any grammar mistakes as I'm not a native english speaker. Many thanks!Element4 Jul 8
Jul 8 I installed the PTR now live won't work I installed the PTR this week and now live doesn't really work. I try to get into public games and I get a ton of weird error messages in live (94, 3025, etc). If I can get into a public game, my ping bounces from between 1 - 2.5k and the game just crashes. The PTR works fine though.DJJustPaul0 Jul 8
Jul 1 Have to reset GAMMA on each login Every time I enter the game menus for the first time on my Mac, I have to calibrate the Gamma to brighten the screen. Why does it not remember the settings?TheIrishOne0 Jul 1
Jun 29 Screenshot Problem (Macbook) Whenever I take a screenshot, I always get a jpeg file with only a black screen. Is there someone out there who has encountered the same problem? I currently have OS X El Capitan (10.11.4)Chino6 Jun 29
Jun 25 Diablo 3 on El Capitan 10.11.5 FPS drop and freezes, so the game is unplayable. I'm running with all settings to low, no V-Sync and Trilinear turned off. Window, Full Screen, Windowed Full Screen... no changes. That's happened since 10.11.5 update for me, but I had problems also with 10.11.4, but at least the game was playable. I've read all the discussions, tried all the fixes to no avail (even reset PRAM and SMC but I've got faster reboots though), then I've found this http://www.pro-tools-expert.com/home-page/2016/4/28/pro-tools-12-yosemite-and-el-capitan-graphics-perfomance-compared-and-our-advice where they say that: ... Any thoughts?MoonRainbow1 Jun 25
Jun 25 Unable to Expand Diablo III Zip. I just purchased Diablo III from my battle.net account. After downloaded the mac zip file (because I am operating on a mac), I clicked to extract the file and I got this message: "unable to expand 'Diablo-III-Setup-enUS.zip" into "Applications" (Error 2 - no such file or directory") Can you please help?! If this doesn't work, I want a refund! ThanksFadil2 Jun 25
Jun 23 Mac laptop for D3? Can any mac users make a suggestion on what laptops will run D3? My step sister had one that did, so I know its possible, but I don't know the model It would be my first mac in about 20 years, so please forgive my ignorance. Thanks.TheIrishOne46 Jun 23
Jun 18 Error 315300 and multiple Mac accounts We were having a lot of difficulty with switching user accounts on our iMac and Diablo III. As far as we could tell, my friend was typing her Battle.net ID and password correctly into Diablo. She should log in to the web site just fine. But still she'd get incorrect username/password (Error 315300 - http://us.battle.net/support/en/article/error-315300-incorrect-usernamepassword ). Eventually we discovered that she had to be logged into the iMac under my account (which Diablo III was installed from). It wouldn't work from hers. Her account is also an administrator account. Diablo III would ask her for her local Mac credentials whenever she tried to run it, so I assume Diablo III is trying to create some files somewhere and failing. Posting this in case other people run into the same issue. Just run Diablo III from the Mac account that installed it for now.Gildorn7 Jun 18
Jun 17 Can't login to Battle.net - no Login button Report ID: CCF71737-0067-42BA-944D-13A12C63D633 I have mac air. System is up to date. When I open battle.net application, I get a login window without a login button. After a couple of minutes, I get a Blizzard Error "The application encountered an unexpected error". I've tried restarting my computer and disabled all the other programs running. Nothing seems to work. Anyone have a solution? Thanksmhl32100 Jun 17
Jun 14 Unable to play. Hello everyone. I have the problem with the connection to the server( I use MAC ).The game inform that "The connection is lost.Your client has been disconnected from the server." How can I do with this situation.Please give me any advices.Thank you. tangmo (arthit99@hotmail.com)tangmo1 Jun 14
Jun 13 Entire RoS Unplayable; Act V NOT Optimized OS 10.9.2 Processor: 2.26 GHz Intel Core 2 Duo Memory: 4GB 1067 MHz DDR3 I run the entire game smoothly on all low settings, i can go higher if i want with different things but i dont care to so i always run on low. After playing RoS i've found that all of Act V is one big lag fest. It's so bad the game wont recognize my mouse clicks, inputs, and movements for about 1-2 seconds after they are inputted. This makes the game virtually unplayable (try dodging Uzrael on a 3 second delay). Has anyone else been having this issue with ONLY Act v?GoldenHawk98 Jun 13
Jun 13 Mac keeps crashing (needs reboot to work) Hi, running season 6 and no matter what I do, my Mac keeps crashing hard on Diablo 3. I ran the repair and all my drivers are up-to-date. It's SO annoying please fix this bug.Bik0 Jun 13
Jun 12 constantly stuck on loading screen both on game creating and joining the others. this issue never happens before, i've tried to use client scan and repair but no help, osx version 10.10.5 does anyone suffering the same issue?SOULFLY5 Jun 12