Character lost all gear

Console Bug Report
My Roommate just logged into the game on his console and all of his hard earned gear is missing. he has several legendaries and a lot of gold as well all of it is now MIA. I've read posts about followers gear disappearing and that its a known issue but i haven't heard about it happening to a character.

If it was on the PC i would say his account got compromised but since its on the Console i dont think thats possible since the data is stored locally and not on a server.

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