How do you do the "Rescue Brycen" quest?

Lore and Story
I've played through this once before on my first character. After clearing out the Zakarum cathedral in The Survivors' Enclave, you can go near the cellar to the left of Oswyn and you can hear Brycen trapped inside.
I missed this when playing through the campaign with a friend using a second character. When I try to change the quest steps to try to get this quest, it always doesn't work, and Brycen is always rescued already and found standing beside Haedrig.
Does anyone know how to get this quest to rescue Brycen from a cellar in The Survivors' Enclave? Thanks.
I was sure someone else would have answered this by now...

Talk to Haedrig after securing the Survivor's Enclave, but before leaving to destroy the other two cauldrons. He'll have a 'what was that?' response, and an 'object of interest' marker (the yellow dot inside a yellow circle) will appear on the entrance to the cellar in question, and you can go in to rescue Brycen.

If all else fails, try starting from the very beginning of the act, and go to Haedrig immediately after finishing the 'prologue' section, without picking up the primary quest.
05/03/2014 04:49 AMPosted by Draxynnic
If all else fails, try starting from the very beginning of the act, and go to Haedrig immediately after finishing the 'prologue' section, without picking up the primary quest.

I've tried that and all the other quest steps before the Survivor's Enclave becomes available as a town, but Brycen is always already standing next to Haedrig. Thus, I can't get the dialog option from Haedrig where he talks about hearing noises from the cellar.
Have you tried the "RESET" option (game settings)? Wasn't sure how you were going about re-doing the act (logging/relogging vs reset).
Okay everything is dead. But brycen keeps running around not talking to me. Now what?

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