Issue downloading day 1 patch

Technical Support
Hi there. I pre-downloaded the game several days ago and started the install this morning. The installation went through smoothly. However, I am now stuck at 24% of the day 1 patch. It hasn't budged in over an hour. I have tried stopping agent.exe, deleting the folder, disabling and enabling P2P. I'm at a loss, any help would be much appreciated!

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