Stop download at 10% and crash connection

Technical Support
The Downloader will make it to 1%, jump to 9%, move to 10% and then a drastic drop in dl speed occurs. once it reaches 30 kbs it knocks out my wireless internet connection. I am not tech savvy but whenever there is a patch or release, you guys always make me be that way =/ If you are going to help, and requesting information to help, please also inform me how to find this information. Thanks.

p.s. was hoping ot make it to launch, but this will not be the case. very disappointed.
Downloader is erratic. Spiking from 500 kbs to 1.5 10% now. Downloading quite normally with no large jumps.

Fingers still crossed.

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