Missing ingame CE goodies

Technical Support
I had year pass copy downloaded and was playing until i got my CE in the mail. I put in the code and it upgraded my account to a CE account I got the achievement in game but no in game goodies (wings, dyes) did I miss something I need to do? or how do I fix the issue? it is not WoW so cant open a ticket with GM.
Did you check your stash?
I have the same issue and there are no items in the stash either. When creating a new character, the items do appear. However, characters that were made with a guest or starter pass do not get the items post-CD key being entered.
oh, thanks Wonky. Will try and make new character and see.

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