I can't log in, login button remains grey...

Technical Support
HI, somehow when i launch diablo 3 i m prompted to the log in screeen, i enter my account name, password...but the "connect" button just stays grey and i just cant log in....what to do please?
Make sure your account name is in this format:

Account name: something@something.com (should be your email address)
Password: xxxxxxxxxx

If it's not in the XXXX@XXXX format, it will not properly light up.

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