Character not on both computers

Technical Support
I have diablo 3 installed on 2 computers. My home computer and my laptop. But when i tried to log on on my laptop (which i haven't played on before) my character wasn't there. It hasn't disappeared from my main computer just can't see it on my laptop.

Any advice?
be sure to login to the same sever region (america/europe/etc..).
go to options-->account-->Server Region Selection.

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