Cant get into nightmare?

Bug Report
Im level 25 currently. Iv killed all bosses with friends in normal mode (shown on my account progression). Why am I now not able to join their game in nightmare? When I go to make my own game I'm in a3??
Hey Opmage,

Are you unable to start the quest "The Fallen Star" on Nightmare Difficulty? The difficulty selector should be at the bottom of the quest under Change Quest.
i just finished normal, im level 31 and i also cant go nightmare. im confused
Did you talk to the angel to watch the cinematic after defeating Diablo?

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