CE Achievement and Gifts

Bug Report
I didn't get the CE gifts and achievement when I login my character on America server. However I can get it on Europe server. I fell so upset about that, although the other CE gifts are fabulous.
I had already submitted a support ticket but it is no response. I hope blizz can give me a hand.
try creating a new character and see if they are on your new guy.
I tried several times. whenever I open the game, I will create a new character. But it still doesn't work.

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