"Diamond Gate" Cinematic missing, please help

Technical Support
i first notice this last week, when i click into the button at the log-in screen
wanting to watch some clips while making coffee
then i found that, i am missing the clip where "leah-blo" came to the diamond gate
and had a punch on with that golden armor angel dude...
i believe it's show play after u walk into that big red portal
which takes you to act.4?

so i went back in game, re-played last bit of act.3
but after i walk into the portal, nothing happened (nightmare)
then i was told the cinematic only play once for each char
so i made a new char, and started playing again
then notice, during the game, i got to watch all other cinematic
except that one

dose anyone know why this happen?
or, how can i fix this issue?
I encounter this issue also... normal mode on plays this cinematic but on succeeding mode it is missing :(
I'm having trouble with this too only mine plays but then is cut short right before Diablo transforms. Should I re-download? Had to go to youtube to see how it should have been.
I know this thread is most likely dead. With that said, I just came back to the game after not playing since 1.0.2. I too noticed that my favorite cinematic in the game was missing. What happened to Diamond Gates?

See if editing your D3Prefs.txt file in the My Documents\Diablo III folder so the cut scene lines look like these helps.

PlayedCutscene0 "31”
PlayedCutscene1 "31"
PlayedCutscene2 "23"
PlayedCutscene3 "143"

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