General Discussion
So I'm calling to get my refund on D3 but every time I call the phone queue is always full. For people who got a refund, did you wait patiently for them to answer your support ticket or did you just call over and over until you went insane?

Its been 5 days since I've created my ticket and the copy/paste response I've got so far was:


Thank you for contacting Blizzard Entertainment Customer Support.

We would like to thank you for the enthusiasm you have shown towards Blizzard games! Recently, we released Diablo III and due to the success of the launch we have received a high volume of phone calls, petitions, and other responses. We are working diligently to process all requests in a timely fashion; however, we are unable to get to your request at this time.

We recommend visiting our support site at us.battle.net/support as the self-service options are comprehensive and our articles are capable of answering most questions. If you are unable to find an answer, please re-open the petition which will retain your current place in line.


Blizzard Customer Support

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