Failed to Download a Required File

Mac Technical Support
After running diablo 3 I get the error "Failed to download a required file. Please check your internet connection and try again"

My internet connection is fully working.

Plz halp.

Using Macbook Pro.
have the same problem here.
me too
This tends to happen if you are on a public network like college, school, work, military, etc. Ports are being blocked, preventing the file from being downloaded.

Are y'all on these types of network?
No, I am home. Before the 1.0.3.10057, there was no problem about the download.
Help us, please
Who is your ISP provider and where are you playing from? This may help.

Also, are you using any proxy services?
Who is your ISP provider and where are you playing from? This may help.

Also, are you using any proxy services?


I am in college halls.

However I haven't had this problem before, and have been using this internet for weeks.

I'm located in the UK.
You should be able to resume updating the game if you download the file which is being blocked (Diablo III.tfil)

http://patchup.info/d3/tfil/
^^ This.
You should be able to resume updating the game if you download the file which is being blocked (Diablo III.tfil)

http://patchup.info/d3/tfil/


this works , thanks
I am on the internet in my own house where i have downloaded the other patches before and i have the same issue however replacing the tfil file does not work for me.
06/21/2012 11:37 AMPosted by victorious
I am on the internet in my own house where i have downloaded the other patches before and i have the same issue however replacing the tfil file does not work for me.

Are you sure it's the same error message? Can you post the full error or a screenshot?
You should be able to resume updating the game if you download the file which is being blocked (Diablo III.tfil)

http://patchup.info/d3/tfil/


this works , thanks


X2

Problem was halls blocking P2P (all ports were open).
every time i start the launcher it will either initialize but stay at 0% and then say failed to download a required file please test your internet connection and then when i start diablo after that it brings me to the install menu.
Bump^
I have the same problem. last time i used a method to solve it :http://patchup.info/d3/tfil/NA/

but this time the patch of version 1.0.3 10235 still cant be download automatically.
worked for me as well, thanks
same problem here, the above link can't solve my problem... still looping
I had the same problem with the last patch - I just realized that I caused my issue.

If you look at the .agent file in the installation directory for D3 (this may be hidden - so un-hide { edit with notepad but DO NOT DELETE } ).

I noticed, "torrent_file_path" : "Diablo III.tfil". I have an access restriction on my router that prohibits peer-to-peer clients and has an explicit deny for "torrent". I disabled this policy and the update ran without issues.

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