My char is bugged and I cannot open ticket.

Bug Report

Got this for 3-4 months now. And another strange thing is that Achievement tomes (story books) doesn't drop for this hero (example: the books from expionage achievement). They do for My other heroes but not for this one. There may be other achievements that are not working for this hero but I don't remember.

I have tried to open ticket and the site says:

We are unable to accept requests for this type of issue.
Please visit Diablo III Restorations for more information.

So when I go to Diablo III Restorations it says:

Customer Support cannot award or alter achievements in Diablo III. If an achievement is not awarded and you feel that it should be, please attempt the achievement’s criteria again.

And I have tried to do it again and again but doesn't work.
The database team is still investigating this issue. There's nothing more I can do on the QA side.

I know it's a frustrating issue, but bumping and spamming a thread isn't going to fix the issue any faster.

Join the Conversation

Return to Forum