I keep getting disconnected from server!!!

Technical Support
This never happens with any other game, and its driving me NUTS!

WHY WHY WHY does this game disconnect me so much?!?!? its not like I lose the internet or anything.. its a solid DSL connection. Even when I make my own server, I get disco'd out of no where, its totally random. I always have to start all over, and get my 5 stacks ONCE again!

Please fix this problem, I shouldnt have to keep getting disconnected in my own game :(
Just got the game last night. Been playing for 4 hours. Been disconnected at least 4 times. Same boat as you. I don't have disconnects with any other game. I do not lose connection to my network or internet when these drops are occuring. Sucks. I opened a ticket today so hopefully they'll tell me what's up.
Lol in past two days , ive been disconnected more than 30 times ! one time playing the infernal machine ! that just sucks !!! WTF
Evileyes

Can you post some network information?

* Windows Xp, Vista, or 7 (also include if it's a 32 or 64 bit version)
* Firewall (McAfee, Norton, ZoneAlarm, etc.)
* Network Adapter brand, model, driver date, and driver version number (Steps below)

1. Click Start.
2. Click Control Panel.
3. Double-click on the System icon (in Windows XP, you may need to click Switch to Classic 4. View on the left hand side of the screen).
5. Select the Hardware tab.
6. Click on Device Manager
7. Expand the section labeled Network Adapters.
8. Right-click on your network card and select Properties.
9. Click on the "Driver" tab at the top


* Router brand and model # (this should be printed somewhere on the front or back or bottom)
* Cable or DSL Modem brand and model #(this should be printed somewhere on the front or back or bottom)
* ISP (Internet Provider)
* Is the connection wired or wireless
* Location (City, State)
* Traceroute ( http://us.battle.net/support/en/article/performing-a-traceroute )
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time
Support Contact Information
Evileyes

Can you post some network information?

* Windows 7 64-bit
* Firewall - Wingate 5.2.3
* Network Adapter brand - Intel(R) 82574L Gigabit Network - Driver Intel - Date 9-29-2010 - Driver version 11.7.32.0

* Router brand and model # No router just a switch 3com 24-port
* Modem brand and model: Westell Model: B90-210015-04 Rev. E
* ISP Verizon
* Connection wired
* Location (Ontario, California)
* Traceroute Info:
1 <1 ms <1 ms <1 ms INTERNET2011 [192.168.0.1]
2 25 ms 31 ms 31 ms L100.LSANCA-DSL-67.verizon-gni.net [96.247.112.1]
3 30 ms 32 ms 30 ms P0-1-3-7.LSANCA-LCR-22.verizon-gni.net [130.81.193.142]
4 28 ms 32 ms 30 ms so-3-1-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.199.40]
5 28 ms 31 ms 31 ms 0.ae2.BR3.LAX15.ALTER.NET [152.63.2.133]
6 30 ms 31 ms 30 ms 192.205.35.161
7 34 ms 33 ms 31 ms cr2.la2ca.ip.att.net [12.123.30.150]
8 30 ms 32 ms 33 ms gar20.la2ca.ip.att.net [12.122.128.181]
9 28 ms 30 ms 30 ms 12-122-254-234.attens.net [12.122.254.234]
10 30 ms 30 ms 33 ms mdf001c7613r0003-gig-12-1.lax1.attens.net [12.129.193.254]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time
[url="https://us.battle.net/support/en/article/contact"]Support Contact Information[/url]
I keep gettin d/c to..
wtf?
Evileyes

Your network card driver is a little outdated. Lets try updating to the most recent driver to see if that helps any.

Here's a link where that can be downloaded: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18713&lang=eng&OSVersion=Windows%207%20%2864-bit%29*&DownloadType=Drivers
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time
Support Contact Information

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