Keep disconnecting to log in and start game

Technical Support
It takes several tries to log in.

It takes another several tries to start a game without being punched back to the out game screen.

What the freakin hell is this?

When I'm in game, everything is fine though...
saxy,

Are there any messages you're getting when it fails to log you in or start a game?

What kind of internet connection are you using? Is it wired or wireless?

What steps have you tried so far in resolving it?
I resetted my connection, and tried logging back on.

It took 6 tries before I got a successful log in. every other time it said to check the server page or my internet

Partying is hideous... I keep not making it into the game

no way of resolving yet.
saxy,

What kind of internet connection are you using? Is it wired or wireless?

All you've tried so far is "resetting" your connection? How did you do that exactly?

I see you have a Canadian account yet you play from Hong Kong? It may just be a latency problem with your connection from overseas. I also see you have characters on the EU region. Does it work properly for you there?
I'm on a 50M LAN wired line.

Yeah i've restarted my router/modem, restarted diablo, restarted my computer. The login and join game part is just terrible. For partying, I ended up having to try to get in game, and then invite people after I do, because it's ridiculous to keep everyone waiting.

Yes I'm overseas. I had serveral login issues before, but not to this extent at all. Mind you coincidently, it's been worst since the recent maintenence.
saxy,

I also see you have characters on the EU region. Does it work properly for you there?

I'd like to see the results from a trace route. Instructions for running one can be found in this article:

https://us.battle.net/support/en/article/performing-a-traceroute
I Tried connecting with the EU server but no luck, similar issue

I'm running the trace report right now. does it matter which server i choose?
saxy,

Choose the Americas since that's where you want to play.
Tracing route to 12.129.209.68 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 10 ms 9 ms 10.169.64.1
3 8 ms 12 ms 8 ms 192.168.117.249
4 8 ms 7 ms 10 ms 192.168.67.141
5 12 ms 9 ms 12 ms 192.168.67.5
6 10 ms 9 ms 10 ms 192.168.64.101
7 10 ms 10 ms 10 ms cm61-10-0-245.hkcable.com.hk [61.10.0.245]
8 8 ms 11 ms 11 ms 202.130.98.193
9 11 ms 11 ms 10 ms 115.160.187.94
10 180 ms 178 ms 180 ms ge0-5-2-1.hongkong1.hok.seabone.net [195.22.223.141]
11 184 ms 185 ms 186 ms xe-0-0-1.losangeles2.loa.seabone.net [89.221.35.128]
12 175 ms 175 ms 176 ms 192.205.37.101
13 187 ms 189 ms 187 ms cr2.la2ca.ip.att.net [12.123.30.190]
14 185 ms 175 ms 182 ms gar20.la2ca.ip.att.net [12.122.128.181]
15 174 ms 178 ms 186 ms 12-122-254-234.attens.net [12.122.254.234]
16 179 ms 185 ms 183 ms mdf001c7613r0002.lax1.attens.net [206.16.68.54]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
saxy,

That looks about as I'd expect seeing as it's an overseas connection, but nothing stands out as a problem.

Could you post the Blizzard Launcher.log file located in C:\ProgramData\Battle.net\Client\Blizzard Launcher.1881\Logs ?
For the last couple days

#-----------------------------------------------------------
# System started at 2012-12-04 12:06:19.0035
# system: SAXY-PC
#-----------------------------------------------------------
12:06:19.0038 Starting C:\ProgramData\Battle.net\Client\Blizzard Launcher.1881\Blizzard Launcher.exe --gamepath=D:\Programs\Diablo III --game=diablo3_enus
12:06:19.0038 Using QT Webkit Version 2.0.2
12:06:19.0046 [UIController] Detected new selected locale. Reloading localization for enUS
12:06:19.2376 [FiniteStateMachine] Setting State(): newState: Init
12:06:19.2376 [FiniteStateMachine] OnAction process command line
12:06:19.2376 [FiniteStateMachine] Setting State(): newState: Init
12:06:19.2385 [AgentClient] Performing operation 15...
12:06:19.4407 [AgentClient] Operation 15(Success)
12:06:19.4412 [FiniteStateMachine] OnAction client info found
12:06:19.4412 [FiniteStateMachine] Setting State(): newState: CheckInstalled
12:06:19.4415 [AgentClient] Performing operation 17...
12:06:19.5044 [AgentClient] Operation 17(Success)
12:06:19.5046 [FiniteStateMachine] OnAction install found
12:06:19.5046 [FiniteStateMachine] Setting State(): newState: CheckAgent
12:06:19.5694 [UIController] Opening Screen []
12:06:19.5698 [AgentClient] Performing operation 2...
12:06:19.5846 [AgentClient] Operation 2(Success)
12:06:19.5847 [FiniteStateMachine] OnAction agent ready
12:06:19.5847 [FiniteStateMachine] Setting State(): newState: CheckClient
12:06:19.6001 [AgentClient] Performing operation 32...
12:06:19.6178 [AgentClient] Operation 32(Success)
12:06:19.6179 [AgentClient] Performing operation 33...
12:06:19.6225 [AgentClient] Operation 33(Success)
12:06:19.6466 [AgentClient] Performing operation 33...
12:06:19.6509 [AgentClient] Operation 33(Success)
12:06:19.7006 [AgentClient] Performing operation 33...
12:06:19.7088 [AgentClient] Operation 33(Success)
12:06:19.8086 [AgentClient] Performing operation 33...
12:06:19.8142 [AgentClient] Operation 33(Success)
12:06:20.0136 [AgentClient] Performing operation 33...
12:06:20.0283 [AgentClient] Operation 33(Success)
12:06:20.0284 [FiniteStateMachine] OnAction client ready
12:06:20.0284 [FiniteStateMachine] Setting State(): newState: CheckVersion
12:06:20.0287 [AgentClient] Performing operation 19...
12:06:20.0420 [AgentClient] Operation 19(Success)
12:06:20.0422 [AgentClient] Performing operation 11...
12:06:20.0465 [AgentClient] Operation 11(Success)
12:06:20.0706 [AgentClient] Performing operation 11...
12:06:20.0837 [AgentClient] Operation 11(Success)
12:06:20.1336 [AgentClient] Performing operation 11...
12:06:20.1495 [AgentClient] Operation 11(Success)
12:06:20.2486 [AgentClient] Performing operation 11...
12:06:20.2632 [AgentClient] Operation 11(Success)
12:06:20.4626 [AgentClient] Performing operation 11...
12:06:20.4806 [AgentClient] Operation 11(Success)
12:06:20.4811 [FiniteStateMachine] OnAction no update needed
12:06:20.4812 [FiniteStateMachine] Setting State(): newState: UpdateSkipped
12:06:28.3057 [HardwareAndDriverCheck] Video Device:
Model: AMD Radeon HD 6670
Vendor: 1002
Device: 6758
Renderer: 0
RAM: 2803
Shader Model: 3.0.0.0
Driver: aticfx32.dll
Driver Version: 8.17.10.1151
Compatibility: ---
12:06:28.3058 [FiniteStateMachine] OnAction play requested
12:06:28.3058 [FiniteStateMachine] Setting State(): newState: Launching
12:06:28.3077 [AgentClient] Performing operation 21...
12:06:28.4193 [AgentClient] Operation 21(Success)
12:06:28.4193 [FlowController] Game Launched Successfully
12:06:28.4194 [FiniteStateMachine] OnAction game launched
12:06:28.4194 [FiniteStateMachine] Setting State(): newState: Exit
12:06:28.4194 [AgentClient] Performing operation 28...
12:06:28.4320 [AgentClient] Operation 28(Success)
12:06:28.4320 [AgentClient] Performing operation 4...
12:06:28.4320 [AgentClient] Checking gamesession + backfill...
12:06:28.4320 [FiniteStateMachine] OnAction cancel update complete

#-----------------------------------------------------------
# System started at 2012-12-04 12:38:41.2483
# system: SAXY-PC
#-----------------------------------------------------------
12:38:41.2487 Starting C:\ProgramData\Battle.net\Client\Blizzard Launcher.1881\Blizzard Launcher.exe --gamepath=D:\Programs\Diablo III --game=diablo3_enus
12:38:41.2487 Using QT Webkit Version 2.0.2
12:38:41.2495 [UIController] Detected new selected locale. Reloading localization for enUS
12:38:41.4789 [FiniteStateMachine] Setting State(): newState: Init
12:38:41.4789 [FiniteStateMachine] OnAction process command line
12:38:41.4789 [FiniteStateMachine] Setting State(): newState: Init
12:38:41.4789 [AgentClient] Performing operation 15...
12:38:41.6914 [AgentClient] Operation 15(Success)
12:38:41.6918 [FiniteStateMachine] OnAction client info found
12:38:41.6918 [FiniteStateMachine] Setting State(): newState: CheckInstalled
12:38:41.6921 [AgentClient] Performing operation 17...
12:38:41.7282 [AgentClient] Operation 17(Success)
12:38:41.7284 [FiniteStateMachine] OnAction install found
12:38:41.7284 [FiniteStateMachine] Setting State(): newState: CheckAgent
12:38:41.7895 [UIController] Opening Screen []
12:38:41.7898 [AgentClient] Performing operation 2...
12:38:41.7957 [AgentClient] Operation 2(Success)
12:38:41.7957 [FiniteStateMachine] OnAction agent ready
12:38:41.7957 [FiniteStateMachine] Setting State(): newState: CheckClient
12:38:41.8226 [AgentClient] Performing operation 32...
12:38:41.8382 [AgentClient] Operation 32(Success)
12:38:41.8385 [AgentClient] Performing operation 33...
12:38:41.8509 [AgentClient] Operation 33(Success)
12:38:41.8752 [AgentClient] Performing operation 33...
12:38:41.8908 [AgentClient] Operation 33(Success)
12:38:41.9402 [AgentClient] Performing operation 33...
12:38:41.9454 [AgentClient] Operation 33(Success)
12:38:42.0452 [AgentClient] Performing operation 33...
12:38:42.0504 [AgentClient] Operation 33(Success)
12:38:42.2502 [AgentClient] Performing operation 33...
12:38:42.2553 [AgentClient] Operation 33(Success)
12:38:42.2553 [FiniteStateMachine] OnAction client ready
12:38:42.2554 [FiniteStateMachine] Setting State(): newState: CheckVersion
12:38:42.2556 [AgentClient] Performing operation 19...
12:38:42.2705 [AgentClient] Operation 19(Success)
12:38:42.2708 [AgentClient] Performing operation 11...
12:38:42.2854 [AgentClient] Operation 11(Success)
12:38:42.3102 [AgentClient] Performing operation 11...
12:38:42.3244 [AgentClient] Operation 11(Success)
12:38:42.3742 [AgentClient] Performing operation 11...
12:38:42.3794 [AgentClient] Operation 11(Success)
12:38:42.4792 [AgentClient] Performing operation 11...
12:38:42.4934 [AgentClient] Operation 11(Success)
12:38:42.6932 [AgentClient] Performing operation 11...
12:38:42.6984 [AgentClient] Operation 11(Success)
12:38:43.0982 [AgentClient] Performing operation 11...
12:38:43.1035 [AgentClient] Operation 11(Success)
12:38:43.1035 [FiniteStateMachine] OnAction no update needed
12:38:43.1035 [FiniteStateMachine] Setting State(): newState: UpdateSkipped
12:39:22.0296 [HardwareAndDriverCheck] Video Device:
Model: AMD Radeon HD 6670
Vendor: 1002
Device: 6758
Renderer: 0
RAM: 2803
Shader Model: 3.0.0.0
Driver: aticfx32.dll
Driver Version: 8.17.10.1151
Compatibility: ---
12:39:22.0297 [FiniteStateMachine] OnAction play requested
12:39:22.0297 [FiniteStateMachine] Setting State(): newState: Launching
12:39:22.0297 [AgentClient] Performing operation 21...
12:39:22.0383 [AgentClient] Operation 21(Success)
12:39:22.0383 [FlowController] Game Launched Successfully
12:39:22.0383 [FiniteStateMachine] OnAction game launched
12:39:22.0383 [FiniteStateMachine] Setting State(): newState: Exit
12:39:22.0383 [AgentClient] Performing operation 28...
12:39:22.0584 [AgentClient] Operation 28(Success)
12:39:22.0584 [FiniteStateMachine] OnAction cancel update complete
12:39:22.0584 [AgentClient] Performing operation 4...
12:39:22.0584 [AgentClient] Checking gamesession + backfill...

#-----------------------------------------------------------
# System started at 2012-12-04 16:28:34.8041
# system: SAXY-PC
#-----------------------------------------------------------
16:28:34.8045 Starting C:\ProgramData\Battle.net\Client\Blizzard Launcher.1881\Blizzard Launcher.exe --gamepath=D:\Programs\Diablo III --game=diablo3_enus
16:28:34.8045 Using QT Webkit Version 2.0.2
16:28:34.8054 [UIController] Detected new selected locale. Reloading localization for enUS
16:28:35.0081 [FiniteStateMachine] Setting State(): newState: Init
16:28:35.0081 [FiniteStateMachine] OnAction process command line
16:28:35.0081 [FiniteStateMachine] Setting State(): newState: Init
16:28:35.0081 [AgentClient] Performing operation 15...
16:28:35.2344 [AgentClient] Operation 15(Success)
16:28:35.2348 [FiniteStateMachine] OnAction client info found
16:28:35.2348 [FiniteStateMachine] Setting State(): newState: CheckInstalled
16:28:35.2351 [AgentClient] Performing operation 17...
16:28:35.2873 [AgentClient] Operation 17(Success)
16:28:35.2875 [FiniteStateMachine] OnAction install found
16:28:35.2875 [FiniteStateMachine] Setting State(): newState: CheckAgent
16:28:35.3488 [UIController] Opening Screen []
16:28:35.3491 [AgentClient] Performing operation 2...
16:28:35.3588 [AgentClient] Operation 2(Success)
16:28:35.3588 [FiniteStateMachine] OnAction agent ready
16:28:35.3588 [FiniteStateMachine] Setting State(): newState: CheckClient
16:28:35.3783 [AgentClient] Performing operation 32...
16:28:35.3932 [AgentClient] Operation 32(Success)
16:28:35.3938 [AgentClient] Performing operation 33...
16:28:35.4069 [AgentClient] Operation 33(Success)
16:28:35.4312 [AgentClient] Performing operation 33...
16:28:35.4439 [AgentClient] Operation 33(Success)
16:28:35.4932 [AgentClient] Performing operation 33...
16:28:35.4985 [AgentClient] Operation 33(Success)
16:28:35.5982 [AgentClient] Performing operation 33...
16:28:35.6124 [AgentClient] Operation 33(Success)
16:28:35.8122 [AgentClient] Performing operation 33...
16:28:35.8263 [AgentClient] Operation 33(Success)
16:28:35.8264 [FiniteStateMachine] OnAction client ready
16:28:35.8264 [FiniteStateMachine] Setting State(): newState: CheckVersion
16:28:35.8266 [AgentClient] Performing operation 19...
16:28:35.8416 [AgentClient] Operation 19(Success)
16:28:35.8419 [AgentClient] Performing operation 11...
16:28:35.8485 [AgentClient] Operation 11(Success)
16:28:35.8732 [AgentClient] Performing operation 11...
16:28:35.9137 [AgentClient] Operation 11(Success)
16:28:35.9633 [AgentClient] Performing operation 11...
16:28:35.9701 [AgentClient] Operation 11(Success)
16:28:36.0692 [AgentClient] Performing operation 11...
16:28:36.0746 [AgentClient] Operation 11(Success)
16:28:36.2743 [AgentClient] Performing operation 11...
16:28:36.2794 [AgentClient] Operation 11(Success)
16:28:36.6793 [AgentClient] Performing operation 11...
16:28:36.6957 [AgentClient] Operation 11(Success)
16:28:36.6958 [FiniteStateMachine] OnAction no update needed
16:28:36.6958 [FiniteStateMachine] Setting State(): newState: UpdateSkipped
16:28:38.5050 [HardwareAndDriverCheck] Video Device:
Model: AMD Radeon HD 6670
Vendor: 1002
Device: 6758
Renderer: 0
RAM: 2803
Shader Model: 3.0.0.0
Driver: aticfx32.dll
Driver Version: 8.17.10.1151
Compatibility: ---
16:28:38.5051 [FiniteStateMachine] OnAction play requested
16:28:38.5051 [FiniteStateMachine] Setting State(): newState: Launching
16:28:38.5051 [AgentClient] Performing operation 21...
16:28:38.5136 [AgentClient] Operation 21(Success)
16:28:38.5136 [FlowController] Game Launched Successfully
16:28:38.5136 [FiniteStateMachine] OnAction game launched
16:28:38.5136 [FiniteStateMachine] Setting State(): newState: Exit
16:28:38.5137 [AgentClient] Performing operation 28...
16:28:38.5235 [AgentClient] Operation 28(Success)
16:28:38.5235 [AgentClient] Performing operation 4...
16:28:38.5235 [AgentClient] Checking gamesession + backfill...
16:28:38.5235 [FiniteStateMachine] OnAction cancel update complete

#-----------------------------------------------------------
# System started at 2012-12-04 17:06:32.1463
# system: SAXY-PC
#-----------------------------------------------------------
17:06:32.1467 Starting C:\ProgramData\Battle.net\Client\Blizzard Launcher.1881\Blizzard Launcher.exe --gamepath=D:\Programs\Diablo III --game=diablo3_enus
17:06:32.1467 Using QT Webkit Version 2.0.2
17:06:32.1474 [UIController] Detected new selected locale. Reloading localization for enUS
17:06:32.3571 [FiniteStateMachine] Setting State(): newState: Init
17:06:32.3572 [FiniteStateMachine] OnAction process command line
17:06:32.3572 [FiniteStateMachine] Setting State(): newState: Init
17:06:32.3572 [AgentClient] Performing operation 15...
17:06:32.5555 [AgentClient] Operation 15(Success)
17:06:32.5559 [FiniteStateMachine] OnAction client info found
17:06:32.5559 [FiniteStateMachine] Setting State(): newState: CheckInstalled
17:06:32.5561 [AgentClient] Performing operation 17...
17:06:32.6120 [AgentClient] Operation 17(Success)
17:06:32.6120 [FlowController] Could not start client, as the game was already running.
17:06:33.1111 [AgentClient] Performing operation 17...
17:06:33.1652 [AgentClient] Operation 17(Success)
17:06:33.1652 [FlowController] Could not start client, as the game was already running.
17:06:33.6652 [AgentClient] Performing operation 17...
17:06:33.7449 [AgentClient] Operation 17(Success)
17:06:33.7449 [FlowController] Could not start client, as the game was already running.
17:06:34.2442 [AgentClient] Performing operation 17...
17:06:34.2790 [AgentClient] Operation 17(Success)
17:06:34.2790 [FlowController] Could not start client, as the game was already running.
17:06:34.7783 [AgentClient] Performing operation 17...
17:06:34.8442 [AgentClient] Operation 17(Success)
17:06:34.8443 [FlowController] Could not start client, as the game was already running.
17:06:35.3443 [AgentClient] Performing operation 17...
17:06:35.4045 [AgentClient] Operation 17(Success)
17:06:35.4045 [FlowController] Could not start client, as the game was already running.
17:06:35.9043 [AgentClient] Performing operation 17...
17:06:35.9834 [AgentClient] Operation 17(Success)
17:06:35.9834 [FlowController] Could not start client, as the game was already running.
17:06:36.4833 [AgentClient] Performing operation 17...
17:06:36.5578 [AgentClient] Operation 17(Success)
17:06:36.5578 [FlowController] Could not start client, as the game was already running.
17:06:37.0573 [AgentClient] Performing operation 17...
17:06:37.1259 [AgentClient] Operation 17(Success)
17:06:37.1259 [FlowController] Could not start client, as the game was already running.
17:06:37.6254 [AgentClient] Performing operation 17...
17:06:37.7143 [AgentClient] Operation 17(Success)
17:06:37.7143 [FlowController] Could not start client, as the game was already running.
17:06:38.2135 [AgentClient] Performing operation 17...
17:06:38.2679 [AgentClient] Operation 17(Success)
17:06:38.2679 [FlowController] Could not start client, as the game was already running.
17:06:38.7674 [AgentClient] Performing operation 17...
17:06:38.8395 [AgentClient] Operation 17(Success)
17:06:38.8395 [FlowController] Could not start client, as the game was already running.
17:06:39.3395 [AgentClient] Performing operation 17...
17:06:39.4204 [AgentClient] Operation 17(Success)
17:06:39.4205 [FlowController] Could not start client, as the game was already running.
17:06:39.9205 [AgentClient] Performing operation 17...
17:06:40.0186 [AgentClient] Operation 17(Success)
17:06:40.0186 [FlowController] Could not start client, as the game was already running.
17:06:40.5185 [AgentClient] Performing operation 17...
17:06:40.6082 [AgentClient] Operation 17(Success)
17:06:40.6082 [FlowController] Could not start client, as the game was already running.
17:06:41.1076 [AgentClient] Performing operation 17...
17:06:41.1796 [AgentClient] Operation 17(Success)
17:06:41.1796 [FlowController] Could not start client, as the game was already running.
17:06:41.6796 [AgentClient] Performing operation 17...
17:06:41.7597 [AgentClient] Operation 17(Success)
17:06:41.7599 [FlowController] Could not start client, as the game was already running.
17:06:42.2596 [AgentClient] Performing operation 17...
17:06:42.3603 [AgentClient] Operation 17(Success)
17:06:42.3603 [FlowController] Could not start client, as the game was already running.
17:06:42.8597 [AgentClient] Performing operation 17...
17:06:42.9291 [AgentClient] Operation 17(Success)
17:06:42.9291 [FlowController] Could not start client, as the game was already running.
17:06:42.9411 [UIController] Error occurred Diablo III is already running....
17:06:45.7626 [FiniteStateMachine] OnAction exit requested
17:06:45.7627 [FiniteStateMachine] Setting State(): newState: Exit
17:06:45.7639 [AgentClient] Performing operation 28...
17:06:45.7733 [AgentClient] Operation 28(Success)
17:06:45.7733 [AgentClient] Performing operation 4...
17:06:45.7733 [AgentClient] Checking gamesession + backfill...
17:06:45.7733 [FiniteStateMachine] OnAction cancel update complete

#-----------------------------------------------------------
# System started at 2012-12-05 00:04:49.8354
# system: SAXY-PC
#-----------------------------------------------------------
00:04:49.8358 Starting C:\ProgramData\Battle.net\Client\Blizzard Launcher.1881\Blizzard Launcher.exe --gamepath=D:\Programs\Diablo III --game=diablo3_enus
00:04:49.8358 Using QT Webkit Version 2.0.2
00:04:49.8366 [UIController] Detected new selected locale. Reloading localization for enUS
00:04:50.0774 [FiniteStateMachine] Setting State(): newState: Init
00:04:50.0774 [FiniteStateMachine] OnAction process command line
00:04:50.0774 [FiniteStateMachine] Setting State(): newState: Init
00:04:50.0774 [AgentClient] Performing operation 15...
00:04:50.2419 [AgentClient] Operation 15(Success)
00:04:50.2424 [FiniteStateMachine] OnAction client info found
00:04:50.2424 [FiniteStateMachine] Setting State(): newState: CheckInstalled
00:04:50.2427 [AgentClient] Performing operation 17...
00:04:50.3002 [AgentClient] Operation 17(Success)
00:04:50.3003 [FiniteStateMachine] OnAction install found
00:04:50.3003 [FiniteStateMachine] Setting State(): newState: CheckAgent
00:04:50.3615 [UIController] Opening Screen []
00:04:50.3618 [AgentClient] Performing operation 2...
00:04:50.3842 [AgentClient] Operation 2(Success)
00:04:50.4087 [AgentClient] Performing operation 2...
00:04:50.4221 [AgentClient] Operation 2(Success)
00:04:50.4717 [AgentClient] Performing operation 2...
00:04:50.4879 [AgentClient] Operation 2(Success)
00:04:50.5877 [AgentClient] Performing operation 2...
00:04:50.6021 [AgentClient] Operation 2(Success)
00:04:50.8017 [AgentClient] Performing operation 2...
00:04:50.8167 [AgentClient] Operation 2(Success)
00:04:51.2167 [AgentClient] Performing operation 2...
00:04:51.2311 [AgentClient] Operation 2(Success)
00:04:51.7308 [AgentClient] Performing operation 2...
00:04:51.7450 [AgentClient] Operation 2(Success)
00:04:52.2448 [AgentClient] Performing operation 2...
00:04:52.2591 [AgentClient] Operation 2(Success)
00:04:52.7588 [AgentClient] Performing operation 2...
00:04:52.7731 [AgentClient] Operation 2(Success)
00:04:53.2728 [AgentClient] Performing operation 2...
00:04:53.2857 [AgentClient] Operation 2(Success)
00:04:53.7849 [AgentClient] Performing operation 2...
00:04:53.7991 [AgentClient] Operation 2(Success)
00:04:54.2989 [AgentClient] Performing operation 2...
00:04:54.3136 [AgentClient] Operation 2(Success)
00:04:54.8129 [AgentClient] Performing operation 2...
00:04:54.8182 [AgentClient] Operation 2(Success)
00:04:55.3179 [AgentClient] Performing operation 2...
00:04:55.3326 [AgentClient] Operation 2(Success)
00:04:55.8320 [AgentClient] Performing operation 2...
00:04:55.8462 [AgentClient] Operation 2(Success)
00:04:56.3460 [AgentClient] Performing operation 2...
00:04:56.3512 [AgentClient] Operation 2(Success)
00:04:56.8510 [AgentClient] Performing operation 2...
00:04:56.8654 [AgentClient] Operation 2(Success)
00:04:57.3650 [AgentClient] Performing operation 2...
00:04:57.3794 [AgentClient] Operation 2(Success)
00:04:57.8791 [AgentClient] Performing operation 2...
00:04:57.8934 [AgentClient] Operation 2(Success)
00:04:58.3931 [AgentClient] Performing operation 2...
00:04:58.4074 [AgentClient] Operation 2(Success)
00:04:58.9071 [AgentClient] Performing operation 2...
00:04:58.9214 [AgentClient] Operation 2(Success)
00:04:59.4211 [AgentClient] Performing operation 2...
00:04:59.4353 [AgentClient] Operation 2(Success)
00:04:59.9352 [AgentClient] Performing operation 2...
00:04:59.9427 [AgentClient] Operation 2(Success)
00:05:00.4422 [AgentClient] Performing operation 2...
00:05:00.4474 [AgentClient] Operation 2(Success)
00:05:00.9472 [AgentClient] Performing operation 2...
00:05:00.9615 [AgentClient] Operation 2(Success)
00:05:01.4613 [AgentClient] Performing operation 2...
00:05:01.4756 [AgentClient] Operation 2(Success)
00:05:01.9753 [AgentClient] Performing operation 2...
00:05:01.9896 [AgentClient] Operation 2(Success)
00:05:02.4893 [AgentClient] Performing operation 2...
00:05:02.5035 [AgentClient] Operation 2(Success)
00:05:03.0033 [AgentClient] Performing operation 2...
00:05:03.0086 [AgentClient] Operation 2(Success)
00:05:03.5084 [AgentClient] Performing operation 2...
00:05:03.5226 [AgentClient] Operation 2(Success)
00:05:04.0224 [AgentClient] Performing operation 2...
00:05:04.0366 [AgentClient] Operation 2(Success)
00:05:04.5364 [AgentClient] Performing operation 2...
00:05:04.5507 [AgentClient] Operation 2(Success)
00:05:05.0504 [AgentClient] Performing operation 2...
00:05:05.0651 [AgentClient] Operation 2(Success)
00:05:05.5645 [AgentClient] Performing operation 2...
00:05:05.5786 [AgentClient] Operation 2(Success)
00:05:06.0785 [AgentClient] Performing operation 2...
00:05:06.0927 [AgentClient] Operation 2(Success)
00:05:06.5925 [AgentClient] Performing operation 2...
00:05:06.6068 [AgentClient] Operation 2(Success)
00:05:07.1065 [AgentClient] Performing operation 2...
00:05:07.1207 [AgentClient] Operation 2(Success)
00:05:07.6206 [AgentClient] Performing operation 2...
00:05:07.6258 [AgentClient] Operation 2(Success)
00:05:08.1256 [AgentClient] Performing operation 2...
00:05:08.1310 [AgentClient] Operation 2(Success)
00:05:08.6306 [AgentClient] Performing operation 2...
00:05:08.6357 [AgentClient] Operation 2(Success)
00:05:09.1356 [AgentClient] Performing operation 2...
00:05:09.1499 [AgentClient] Operation 2(Success)
00:05:09.6497 [AgentClient] Performing operation 2...
00:05:09.6638 [AgentClient] Operation 2(Success)
00:05:10.1637 [AgentClient] Performing operation 2...
00:05:10.1693 [AgentClient] Operation 2(Success)
00:05:10.6687 [AgentClient] Performing operation 2...
00:05:10.6830 [AgentClient] Operation 2(Success)
00:05:11.1827 [AgentClient] Performing operation 2...
00:05:11.1970 [AgentClient] Operation 2(Success)
00:05:11.6968 [AgentClient] Performing operation 2...
00:05:11.7021 [AgentClient] Operation 2(Success)
00:05:12.2018 [AgentClient] Performing operation 2...
00:05:12.2161 [AgentClient] Operation 2(Success)
00:05:12.7158 [AgentClient] Performing operation 2...
00:05:12.7302 [AgentClient] Operation 2(Success)
00:05:13.2299 [AgentClient] Performing operation 2...
00:05:13.2352 [AgentClient] Operation 2(Success)
00:05:13.7349 [AgentClient] Performing operation 2...
00:05:13.7402 [AgentClient] Operation 2(Success)
00:05:14.2399 [AgentClient] Performing operation 2...
00:05:14.2541 [AgentClient] Operation 2(Success)
00:05:14.7539 [AgentClient] Performing operation 2...
00:05:14.7591 [AgentClient] Operation 2(Success)
00:05:15.2589 [AgentClient] Performing operation 2...
00:05:15.2645 [AgentClient] Operation 2(Success)
00:05:15.7640 [AgentClient] Performing operation 2...
00:05:15.7781 [AgentClient] Operation 2(Success)
00:05:16.2780 [AgentClient] Performing operation 2...
00:05:16.2922 [AgentClient] Operation 2(Success)
00:05:16.7920 [AgentClient] Performing operation 2...
00:05:16.7972 [AgentClient] Operation 2(Success)
00:05:17.2971 [AgentClient] Performing operation 2...
00:05:17.3023 [AgentClient] Operation 2(Success)
00:05:17.8021 [AgentClient] Performing operation 2...
00:05:17.8074 [AgentClient] Operation 2(Success)
00:05:18.3071 [AgentClient] Performing operation 2...
00:05:18.3124 [AgentClient] Operation 2(Success)
00:05:18.8121 [AgentClient] Performing operation 2...
00:05:18.8263 [AgentClient] Operation 2(Success)
00:05:19.3262 [AgentClient] Performing operation 2...
00:05:19.3314 [AgentClient] Operation 2(Success)
00:05:19.8312 [AgentClient] Performing operation 2...
00:05:19.8455 [AgentClient] Operation 2(Success)
00:05:20.3456 [AgentClient] Performing operation 2...
00:05:20.3610 [AgentClient] Operation 2(Success)
00:05:20.8602 [AgentClient] Performing operation 2...
00:05:20.8743 [AgentClient] Operation 2(Success)
00:05:21.3743 [AgentClient] Performing operation 2...
00:05:21.3885 [AgentClient] Operation 2(Success)
00:05:21.8883 [AgentClient] Performing operation 2...
00:05:21.9026 [AgentClient] Operation 2(Success)
00:05:22.4023 [AgentClient] Performing operation 2...
00:05:22.4076 [AgentClient] Operation 2(Success)
00:05:22.9073 [AgentClient] Performing operation 2...
00:05:22.9215 [AgentClient] Operation 2(Success)
00:05:23.4214 [AgentClient] Performing operation 2...
00:05:23.4265 [AgentClient] Operation 2(Success)
00:05:23.9264 [AgentClient] Performing operation 2...
00:05:23.9317 [AgentClient] Operation 2(Success)
00:05:24.4314 [AgentClient] Performing operation 2...
00:05:24.4457 [AgentClient] Operation 2(Success)
00:05:24.9454 [AgentClient] Performing operation 2...
00:05:24.9508 [AgentClient] Operation 2(Success)
00:05:25.4505 [AgentClient] Performing operation 2...
00:05:25.4649 [AgentClient] Operation 2(Success)
00:05:25.9645 [AgentClient] Performing operation 2...
00:05:25.9787 [AgentClient] Operation 2(Success)
00:05:26.4785 [AgentClient] Performing operation 2...
00:05:26.4928 [AgentClient] Operation 2(Success)
00:05:26.9925 [AgentClient] Performing operation 2...
00:05:26.9977 [AgentClient] Operation 2(Success)
00:05:27.4976 [AgentClient] Performing operation 2...
00:05:27.5118 [AgentClient] Operation 2(Success)
00:05:28.0116 [AgentClient] Performing operation 2...
00:05:28.0167 [AgentClient] Operation 2(Success)
00:05:28.5166 [AgentClient] Performing operation 2...
00:05:28.5310 [AgentClient] Operation 2(Success)
00:05:29.0307 [AgentClient] Performing operation 2...
00:05:29.0449 [AgentClient] Operation 2(Success)
00:05:29.5447 [AgentClient] Performing operation 2...
00:05:29.5588 [AgentClient] Operation 2(Success)
00:05:30.0587 [AgentClient] Performing operation 2...
00:05:30.0734 [AgentClient] Operation 2(Success)
00:05:30.5727 [AgentClient] Performing operation 2...
00:05:30.5868 [AgentClient] Operation 2(Success)
00:05:31.0867 [AgentClient] Performing operation 2...
00:05:31.1010 [AgentClient] Operation 2(Success)
00:05:31.6008 [AgentClient] Performing operation 2...
00:05:31.6151 [AgentClient] Operation 2(Success)
00:05:32.1148 [AgentClient] Performing operation 2...
00:05:32.1291 [AgentClient] Operation 2(Success)
00:05:32.1292 [FiniteStateMachine] OnAction agent ready
00:05:32.1292 [FiniteStateMachine] Setting State(): newState: CheckClient
00:05:32.1292 [AgentClient] Performing operation 32...
00:05:32.1608 [AgentClient] Operation 32(Success)
00:05:32.1610 [AgentClient] Performing operation 33...
00:05:32.1747 [AgentClient] Operation 33(Success)
00:05:32.1988 [AgentClient] Performing operation 33...
00:05:32.2127 [AgentClient] Operation 33(Success)
00:05:32.2618 [AgentClient] Performing operation 33...
00:05:32.2757 [AgentClient] Operation 33(Success)
00:05:32.3748 [AgentClient] Performing operation 33...
00:05:32.3887 [AgentClient] Operation 33(Success)
00:05:32.5879 [AgentClient] Performing operation 33...
00:05:32.6018 [AgentClient] Operation 33(Success)
00:05:32.6019 [FiniteStateMachine] OnAction client ready
00:05:32.6019 [FiniteStateMachine] Setting State(): newState: CheckVersion
00:05:32.6022 [AgentClient] Performing operation 19...
00:05:32.6080 [AgentClient] Operation 19(Success)
00:05:32.6083 [AgentClient] Performing operation 11...
00:05:32.6132 [AgentClient] Operation 11(Success)
00:05:32.6378 [AgentClient] Performing operation 11...
00:05:32.6429 [AgentClient] Operation 11(Success)
00:05:32.6929 [AgentClient] Performing operation 11...
00:05:32.7069 [AgentClient] Operation 11(Success)
00:05:32.8068 [AgentClient] Performing operation 11...
00:05:32.8211 [AgentClient] Operation 11(Success)
00:05:33.0208 [AgentClient] Performing operation 11...
00:05:33.0351 [AgentClient] Operation 11(Success)
00:05:33.4349 [AgentClient] Performing operation 11...
00:05:33.4490 [AgentClient] Operation 11(Success)
00:05:33.4492 [FiniteStateMachine] OnAction no update needed
00:05:33.4492 [FiniteStateMachine] Setting State(): newState: UpdateSkipped
00:05:35.2906 [HardwareAndDriverCheck] Video Device:
Model: AMD Radeon HD 6670
Vendor: 1002
Device: 6758
Renderer: 0
RAM: 2803
Shader Model: 3.0.0.0
Driver: aticfx32.dll
Driver Version: 8.17.10.1151
Compatibility: ---
00:05:35.2907 [FiniteStateMachine] OnAction play requested
00:05:35.2907 [FiniteStateMachine] Setting State(): newState: Launching
00:05:35.2908 [AgentClient] Performing operation 21...
00:05:35.3039 [AgentClient] Operation 21(Success)
00:05:35.3039 [FlowController] Game Launched Successfully
00:05:35.3039 [FiniteStateMachine] OnAction game launched
00:05:35.3039 [FiniteStateMachine] Setting State(): newState: Exit
00:05:35.3039 [AgentClient] Performing operation 28...
00:05:35.3122 [AgentClient] Operation 28(Success)
00:05:35.3122 [AgentClient] Performing operation 4...
00:05:35.3122 [AgentClient] Checking gamesession + backfill...
00:05:35.3122 [FiniteStateMachine] OnAction cancel update complete

#-----------------------------------------------------------
# System started at 2012-12-05 00:59:27.6932
# system: SAXY-PC
#-----------------------------------------------------------
00:59:27.6935 Starting C:\ProgramData\Battle.net\Client\Blizzard Launcher.1881\Blizzard Launcher.exe --gamepath=D:\Programs\Diablo III --game=diablo3_enus
00:59:27.6935 Using QT Webkit Version 2.0.2
00:59:27.6942 [UIController] Detected new selected locale. Reloading localization for enUS
00:59:27.9817 [FiniteStateMachine] Setting State(): newState: Init
00:59:27.9817 [FiniteStateMachine] OnAction process command line
00:59:27.9817 [FiniteStateMachine] Setting State(): newState: Init
00:59:27.9817 [AgentClient] Performing operation 15...
00:59:27.9923 [AgentClient] Operation 15(Success)
00:59:27.9926 [FiniteStateMachine] OnAction client info found
00:59:27.9926 [FiniteStateMachine] Setting State(): newState: CheckInstalled
00:59:27.9928 [AgentClient] Performing operation 17...
00:59:28.0444 [AgentClient] Operation 17(Success)
00:59:28.0446 [FiniteStateMachine] OnAction install found
00:59:28.0446 [FiniteStateMachine] Setting State(): newState: CheckAgent
00:59:28.1075 [UIController] Opening Screen []
00:59:28.1078 [AgentClient] Performing operation 2...
00:59:28.1240 [AgentClient] Operation 2(Success)
00:59:28.1486 [AgentClient] Performing operation 2...
00:59:28.1632 [AgentClient] Operation 2(Success)
00:59:28.2126 [AgentClient] Performing operation 2...
00:59:28.2300 [AgentClient] Operation 2(Success)
00:59:28.3296 [AgentClient] Performing operation 2...
00:59:28.3467 [AgentClient] Operation 2(Success)
00:59:28.5467 [AgentClient] Performing operation 2...
00:59:28.5632 [AgentClient] Operation 2(Success)
00:59:28.9627 [AgentClient] Performing operation 2...
00:59:28.9708 [AgentClient] Operation 2(Success)
00:59:29.4707 [AgentClient] Performing operation 2...
00:59:29.4878 [AgentClient] Operation 2(Success)
00:59:29.9877 [AgentClient] Performing operation 2...
00:59:29.9957 [AgentClient] Operation 2(Success)
00:59:30.4948 [AgentClient] Performing operation 2...
00:59:30.5117 [AgentClient] Operation 2(Success)
00:59:31.0118 [AgentClient] Performing operation 2...
00:59:31.0279 [AgentClient] Operation 2(Success)
00:59:31.5278 [AgentClient] Performing operation 2...
00:59:31.5437 [AgentClient] Operation 2(Success)
00:59:32.0428 [AgentClient] Performing operation 2...
00:59:32.0588 [AgentClient] Operation 2(Success)
00:59:32.5579 [AgentClient] Performing operation 2...
00:59:32.5738 [AgentClient] Operation 2(Success)
00:59:33.0729 [AgentClient] Performing operation 2...
00:59:33.0891 [AgentClient] Operation 2(Success)
00:59:33.5889 [AgentClient] Performing operation 2...
00:59:33.6048 [AgentClient] Operation 2(Success)
00:59:34.1039 [AgentClient] Performing operation 2...
00:59:34.1211 [AgentClient] Operation 2(Success)
00:59:34.6210 [AgentClient] Performing operation 2...
00:59:34.6375 [AgentClient] Operation 2(Success)
00:59:34.6375 [FiniteStateMachine] OnAction agent ready
00:59:34.6375 [FiniteStateMachine] Setting State(): newState: CheckClient
00:59:34.6376 [AgentClient] Performing operation 32...
00:59:34.6747 [AgentClient] Operation 32(Success)
00:59:34.6749 [AgentClient] Performing operation 33...
00:59:34.6885 [AgentClient] Operation 33(Success)
00:59:34.7130 [AgentClient] Performing operation 33...
00:59:34.7265 [AgentClient] Operation 33(Success)
00:59:34.7760 [AgentClient] Performing operation 33...
00:59:34.7915 [AgentClient] Operation 33(Success)
00:59:34.8910 [AgentClient] Performing operation 33...
00:59:34.9065 [AgentClient] Operation 33(Success)
00:59:35.1060 [AgentClient] Performing operation 33...
00:59:35.1217 [AgentClient] Operation 33(Success)
00:59:35.5210 [AgentClient] Performing operation 33...
00:59:35.5367 [AgentClient] Operation 33(Success)
00:59:36.0361 [AgentClient] Performing operation 33...
00:59:36.0517 [AgentClient] Operation 33(Success)
00:59:36.5511 [AgentClient] Performing operation 33...
00:59:36.5667 [AgentClient] Operation 33(Success)
00:59:37.0661 [AgentClient] Performing operation 33...
00:59:37.0817 [AgentClient] Operation 33(Success)
00:59:37.5811 [AgentClient] Performing operation 33...
00:59:37.5968 [AgentClient] Operation 33(Success)
00:59:38.0961 [AgentClient] Performing operation 33...
00:59:38.1018 [AgentClient] Operation 33(Success)
00:59:38.6012 [AgentClient] Performing operation 33...
00:59:38.6168 [AgentClient] Operation 33(Success)
00:59:39.1162 [AgentClient] Performing operation 33...
00:59:39.1231 [AgentClient] Operation 33(Success)
00:59:39.6222 [AgentClient] Performing operation 33...
00:59:39.6382 [AgentClient] Operation 33(Success)
00:59:40.1373 [AgentClient] Performing operation 33...
00:59:40.1508 [AgentClient] Operation 33(Success)
00:59:40.6503 [AgentClient] Performing operation 33...
00:59:40.6641 [AgentClient] Operation 33(Success)
00:59:41.1633 [AgentClient] Performing operation 33...
00:59:41.1805 [AgentClient] Operation 33(Success)
00:59:41.6803 [AgentClient] Performing operation 33...
00:59:41.6948 [AgentClient] Operation 33(Success)
00:59:42.1943 [AgentClient] Performing operation 33...
00:59:42.2082 [AgentClient] Operation 33(Success)
00:59:42.7074 [AgentClient] Performing operation 33...
00:59:42.7160 [AgentClient] Operation 33(Success)
00:59:43.2154 [AgentClient] Performing operation 33...
00:59:43.2328 [AgentClient] Operation 33(Success)
00:59:43.7325 [AgentClient] Performing operation 33...
00:59:43.7505 [AgentClient] Operation 33(Success)
00:59:44.2505 [AgentClient] Performing operation 33...
00:59:44.2674 [AgentClient] Operation 33(Success)
00:59:44.7665 [AgentClient] Performing operation 33...
00:59:44.7744 [AgentClient] Operation 33(Success)
00:59:45.2735 [AgentClient] Performing operation 33...
00:59:45.2900 [AgentClient] Operation 33(Success)
00:59:45.7895 [AgentClient] Performing operation 33...
00:59:45.7974 [AgentClient] Operation 33(Success)
00:59:46.2966 [AgentClient] Performing operation 33...
00:59:46.3134 [AgentClient] Operation 33(Success)
00:59:46.8126 [AgentClient] Performing operation 33...
00:59:46.8296 [AgentClient] Operation 33(Success)
00:59:47.3296 [AgentClient] Performing operation 33...
00:59:47.3366 [AgentClient] Operation 33(Success)
00:59:47.8366 [AgentClient] Performing operation 33...
00:59:47.8440 [AgentClient] Operation 33(Success)
00:59:48.3437 [AgentClient] Performing operation 33...
00:59:48.3595 [AgentClient] Operation 33(Success)
00:59:48.8587 [AgentClient] Performing operation 33...
00:59:48.8754 [AgentClient] Operation 33(Success)
00:59:49.3747 [AgentClient] Performing operation 33...
00:59:49.3829 [AgentClient] Operation 33(Success)
00:59:49.8827 [AgentClient] Performing operation 33...
00:59:49.8983 [AgentClient] Operation 33(Success)
00:59:50.3978 [AgentClient] Performing operation 33...
00:59:50.4027 [AgentClient] Operation 33(Success)
00:59:50.9018 [AgentClient] Performing operation 33...
00:59:50.9174 [AgentClient] Operation 33(Success)
00:59:51.4168 [AgentClient] Performing operation 33...
00:59:51.4325 [AgentClient] Operation 33(Success)
00:59:51.9318 [AgentClient] Performing operation 33...
00:59:51.9478 [AgentClient] Operation 33(Success)
00:59:52.4469 [AgentClient] Performing operation 33...
00:59:52.4625 [AgentClient] Operation 33(Success)
00:59:52.9619 [AgentClient] Performing operation 33...
00:59:52.9767 [AgentClient] Operation 33(Success)
00:59:53.4759 [AgentClient] Performing operation 33...
00:59:53.4827 [AgentClient] Operation 33(Success)
00:59:53.9819 [AgentClient] Performing operation 33...
00:59:54.0006 [AgentClient] Operation 33(Success)
00:59:54.5000 [AgentClient] Performing operation 33...
00:59:54.5160 [AgentClient] Operation 33(Success)
00:59:55.0160 [AgentClient] Performing operation 33...
00:59:55.0336 [AgentClient] Operation 33(Success)
00:59:55.5330 [AgentClient] Performing operation 33...
00:59:55.5397 [AgentClient] Operation 33(Success)
00:59:56.0390 [AgentClient] Performing operation 33...
00:59:56.0463 [AgentClient] Operation 33(Success)
00:59:56.5461 [AgentClient] Performing operation 33...
00:59:56.5626 [AgentClient] Operation 33(Success)
00:59:57.0621 [AgentClient] Performing operation 33...
00:59:57.0690 [AgentClient] Operation 33(Success)
00:59:57.5691 [AgentClient] Performing operation 33...
00:59:57.5862 [AgentClient] Operation 33(Success)
00:59:58.0865 [AgentClient] Performing operation 33...
00:59:58.1035 [AgentClient] Operation 33(Success)
00:59:58.6032 [AgentClient] Performing operation 33...
00:59:58.6100 [AgentClient] Operation 33(Success)
00:59:59.1092 [AgentClient] Performing operation 33...
00:59:59.1173 [AgentClient] Operation 33(Success)
00:59:59.6172 [AgentClient] Performing operation 33...
00:59:59.6238 [AgentClient] Operation 33(Success)
01:00:00.1233 [AgentClient] Performing operation 33...
01:00:00.1307 [AgentClient] Operation 33(Success)
01:00:00.6303 [AgentClient] Performing operation 33...
01:00:00.6473 [AgentClient] Operation 33(Success)
01:00:01.1473 [AgentClient] Performing operation 33...
01:00:01.1629 [AgentClient] Operation 33(Success)
01:00:01.6624 [AgentClient] Performing operation 33...
01:00:01.6782 [AgentClient] Operation 33(Success)
01:00:01.6987 Launcher update error occurred: Failed to download information about the next patch. Check your network connection....
01:00:01.6988 [FiniteStateMachine] OnAction client ready
01:00:01.6988 [FiniteStateMachine] Setting State(): newState: CheckVersion
01:00:01.6990 [AgentClient] Performing operation 19...
01:00:01.7154 [AgentClient] Operation 19(Success)
01:00:01.7157 [AgentClient] Performing operation 11...
01:00:01.7234 [AgentClient] Operation 11(Success)
01:00:01.7483 [AgentClient] Performing operation 11...
01:00:01.7655 [AgentClient] Operation 11(Success)
01:00:01.8153 [AgentClient] Performing operation 11...
01:00:01.8319 [AgentClient] Operation 11(Success)
01:00:01.9313 [AgentClient] Performing operation 11...
01:00:01.9383 [AgentClient] Operation 11(Success)
01:00:02.1383 [AgentClient] Performing operation 11...
01:00:02.1452 [AgentClient] Operation 11(Success)
01:00:02.5444 [AgentClient] Performing operation 11...
01:00:02.5515 [AgentClient] Operation 11(Success)
01:00:03.0514 [AgentClient] Performing operation 11...
01:00:03.0587 [AgentClient] Operation 11(Success)
01:00:03.5584 [AgentClient] Performing operation 11...
01:00:03.5662 [AgentClient] Operation 11(Success)
01:00:04.0655 [AgentClient] Performing operation 11...
01:00:04.0818 [AgentClient] Operation 11(Success)
01:00:04.5815 [AgentClient] Performing operation 11...
01:00:04.5896 [AgentClient] Operation 11(Success)
01:00:05.0895 [AgentClient] Performing operation 11...
01:00:05.0964 [AgentClient] Operation 11(Success)
01:00:05.5955 [AgentClient] Performing operation 11...
01:00:05.6116 [AgentClient] Operation 11(Success)
01:00:06.1116 [AgentClient] Performing operation 11...
01:00:06.1273 [AgentClient] Operation 11(Success)
01:00:06.6266 [AgentClient] Performing operation 11...
01:00:06.6424 [AgentClient] Operation 11(Success)
01:00:07.1416 [AgentClient] Performing operation 11...
01:00:07.1573 [AgentClient] Operation 11(Success)
01:00:07.6566 [AgentClient] Performing operation 11...
01:00:07.6727 [AgentClient] Operation 11(Success)
01:00:08.1727 [AgentClient] Performing operation 11...
01:00:08.1893 [AgentClient] Operation 11(Success)
01:00:08.6887 [AgentClient] Performing operation 11...
01:00:08.6954 [AgentClient] Operation 11(Success)
01:00:09.1947 [AgentClient] Performing operation 11...
01:00:09.2113 [AgentClient] Operation 11(Success)
01:00:09.7107 [AgentClient] Performing operation 11...
01:00:09.7178 [AgentClient] Operation 11(Success)
01:00:10.2178 [AgentClient] Performing operation 11...
01:00:10.2248 [AgentClient] Operation 11(Success)
01:00:10.7248 [AgentClient] Performing operation 11...
01:00:10.7317 [AgentClient] Operation 11(Success)
01:00:11.2308 [AgentClient] Performing operation 11...
01:00:11.2471 [AgentClient] Operation 11(Success)
01:00:11.7468 [AgentClient] Performing operation 11...
01:00:11.7628 [AgentClient] Operation 11(Success)
01:00:12.2627 [AgentClient] Performing operation 11...
01:00:12.2699 [AgentClient] Operation 11(Success)
01:00:12.7699 [AgentClient] Performing operation 11...
01:00:12.7856 [AgentClient] Operation 11(Success)
01:00:13.2849 [AgentClient] Performing operation 11...
01:00:13.2932 [AgentClient] Operation 11(Success)
01:00:13.7930 [AgentClient] Performing operation 11...
01:00:13.8000 [AgentClient] Operation 11(Success)
01:00:13.8000 [FiniteStateMachine] OnAction no update needed
01:00:13.8000 [FiniteStateMachine] Setting State(): newState: UpdateSkipped
01:01:28.6279 [HardwareAndDriverCheck] Video Device:
Model: AMD Radeon HD 6670
Vendor: 1002
Device: 6758
Renderer: 0
RAM: 2803
Shader Model: 3.0.0.0
Driver: aticfx32.dll
Driver Version: 8.17.10.1151
Compatibility: ---
01:01:28.6282 [FiniteStateMachine] OnAction play requested
01:01:28.6282 [FiniteStateMachine] Setting State(): newState: Launching
01:01:28.6340 [AgentClient] Performing operation 21...
01:01:28.6670 [AgentClient] Operation 21(Success)
01:01:28.6670 [FlowController] Game Launched Successfully
01:01:28.6670 [FiniteStateMachine] OnAction game launched
01:01:28.6670 [FiniteStateMachine] Setting State(): newState: Exit
01:01:28.6670 [AgentClient] Performing operation 28...
01:01:28.6719 [AgentClient] Operation 28(Success)
01:01:28.6719 [AgentClient] Performing operation 4...
01:01:28.6719 [AgentClient] Checking gamesession + backfill...
01:01:28.6719 [FiniteStateMachine] OnAction cancel update complete
saxy,

I'm not sure what's going on there. It's basically the same as my log file except yours indicates a whole lot of retrying states, which could be due to your machine being slower than the one I'm on, but it's more likely Agent not liking something.

I'd like you to try the steps in the following two articles.

https://us.battle.net/support/en/article/deleting-the-battlenet-cache-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS

https://us.battle.net/support/en/article/deleting-battlenet-tools-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS
I followed these instructions, and it worked like textbook.

thank you for the help. never had a problem loading game since.

I have yet to log in enough times to comfirm confidently that that part has been solved too, but so far so good

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