I can't Unlocked on my account !!

Technical Support
I have 2 ID diablo2 and 1 starcraft2 ID .and now I post from my Girlfriend ID.

2 ID is locked and can't reset password because system say "This e-mail/name combination does not exist."

I don't understand why system say like this .

this is my ticket SEA64514

pls check it for me

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