real world auction house problem

Technical Support
So I'm new to the game and decided to buy some gold as I'm just starting out. Ended up buying 10m for 2.60, and the purchase said completed.

Anyway, I go the the completed tab in the US dollars auction house and it says 10m purchased for 2.60, however I can't figure out how to get the gold. Nothing happens when I click on it, and there's nothing in the completed items section on the side. Also, my gold balance is still the 2.5k gold I had from playing the game for a bit. Any idea what's up?

Also, not sure if this is the right board for this topic but it seems the most fitting. I apologize in advance if it's supposed to be in another.

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