Still Suffering Severe Packet Loss

Technical Support
I've been experiencing severe lag due to packet loss for weeks now. I've performed a tracert and confirmed that the problem seems to be on Blizzard's servers.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ping 12.130.246.241

Pinging 12.130.246.241 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 12.130.246.241:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Windows\system32>tracert 12.130.246.241

Tracing route to 12.130.246.241 over a maximum of 30 hops

1 1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 8 ms 9 ms 10.96.96.1
3 10 ms 10 ms 10 ms ten1-2-2.sacome26-rtr001.ne.northeast.rr.com [24
.31.157.138]
4 14 ms 9 ms 9 ms rdc-204-210-69-32.ne.northeast.rr.com [204.210.6
9.32]
5 30 ms 32 ms 30 ms rdc-204-210-69-49.ne.northeast.rr.com [204.210.6
9.49]
6 32 ms 31 ms 31 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
7 28 ms 26 ms 27 ms ae-0-0.pr0.nyc30.tbone.rr.com [66.109.6.159]
8 29 ms 27 ms 28 ms 216.55.0.141
9 38 ms 63 ms 32 ms ae1d0.mcr1.nyc-ny.us.xo.net [216.156.1.9]
10 39 ms 37 ms 33 ms vb1010.rar3.nyc-ny.us.xo.net [216.156.0.17]
11 28 ms 28 ms 29 ms 207.88.14.178.ptr.us.xo.net [207.88.14.178]
12 35 ms 28 ms 29 ms 206.111.13.246.ptr.us.xo.net [206.111.13.246]
13 113 ms 111 ms 111 ms cr1.n54ny.ip.att.net [12.122.81.106]
14 126 ms 116 ms 107 ms cr2.cgcil.ip.att.net [12.122.1.2]
15 109 ms 107 ms 108 ms cr1.cgcil.ip.att.net [12.122.2.53]
16 111 ms 110 ms 108 ms cr2.dvmco.ip.att.net [12.122.31.85]
17 112 ms 109 ms 107 ms cr1.slkut.ip.att.net [12.122.30.25]
18 * 107 ms 107 ms cr2.la2ca.ip.att.net [12.122.30.30]
19 130 ms 104 ms 105 ms gar29.la2ca.ip.att.net [12.122.129.241]
20 105 ms 105 ms 106 ms 12.122.251.190
21 236 ms 107 ms 107 ms mdf001c7613r0002.lax1.attens.net [206.16.68.54]

22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Windows\system32>

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