Workaround - Unsupported Video Card

Technical Support
Guys its just this morning that i encountered a message about an unsupported video card. the thing that frustrates me is that i've been playing just a few hours ago. after i patched the game. there it is. but thanks to a post from i7zan. i was able to launch the game again. after seeing the message. press Escape on your key board. it should load up the game again.
Same thing... Was working fine until today. Help!

nVidia GeForce 550 Ti ( This card is in the supported list)

https://us.battle.net/support/en/article/diablo-iii-supported-video-cards
have you tried pressing escape right after you see the mesage?
Pressing esc worked... I hope Blizz fixes this issue soon.
As some of you are already aware, pressing the ESC key will bypass the "Unsupported Video Card" message and allow you to continue into the game.

This issue has been reported and it is currently being looked into. I apologize for any inconvenience this may have caused. Please check the following sticky thread for any updates on this issue: http://us.battle.net/d3/en/forum/topic/7810092923#1
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time
Support Contact Information

Join the Conversation

Return to Forum