What a F'N Joke Blizzard is!

General Discussion
Hundreds of millions in gold items disappear from my Ah and this is the response i get...

Bhorsin

Customer Service Representative

Greetings!

I understand that you are concerned that a few items and materials seem to have gone missing. Thank you for bringing this to our attention!

To add some clarity to the previous responses, a rollback of a Diablo III account to an earlier state is only offered in situations where it has been compromised by a malicious party. Because this is not what happened here, we will not be able to rollback your account to an earlier state, regardless of the actual reason your items and materials have disappeared.

As for the missing items, the best thing I can recommend is that you report this by making a post at the Bug Report section of our Diablo III forums (http://us.battle.net/d3/en/forum/5386229/). This will ensure that our Quality Assurance team is able to review your report and further investigate the situation to ensure that nothing like this happens again.

As always, if there are any other issues we can assist with, please do not hesitate to let us know. Thank you for your understanding and take care!

Sincerely,

Game Master Bhorsin
Customer Services
Blizzard Entertainment
http://battle.net/support

P.S. You can review this and all your previous tickets by visiting https://us.battle.net/support/ticket/status.
They admit they are having issues and they wont help. I guess they see im not playing anymore and they wont help now.

Gaevedreana

Customer Service Representative

Greetings Nephilim,

Game Master Gaevedreana here! Thanks for letting us know about your issue with the auction house. I apologize for the very frustrating time that you are having currently.

Currently, there is an issue with the GAH taking much longer that usual to deliver your purchases and sales. We are working to make sure that no one loses there items. We are aware of the issue and ask for your continued patience as we are working on getting this fixed as soon as we can. We understand this issue is very frustrating and thank you for your continued support.

If you find you need any further assistance, you can hit reply to this message or use our Support Site by logging into your Battle.net account and selecting the “Support” option at the top of the page. We investigate all reports received through this system, 24 hours a day 7 days a week. Have a wonderful evening!

Also don't forget to check out our tutorial videos here! <http://www.youtube.com/user/BlizzardTutorial>

Thank you for your time and patience today!

"May your spirit be raised, and always raise your spirits." - Chen Stormstout

Kind Regards,

Game Master Gaevedreana, Master of the Poisoned Blade
Customer Services
Blizzard Entertainment
us.battle.net/support
I also lost a item worth $25 US dollar from AH, blizzard don't wana help me either!
I CBF to complain cause it's not over $100 US dollar.
feel sorry for you bro!
I just lost a mace worth over 40 million it didn't make it to the completed inventory in ah when it didn't sell. Not a thing they can do because it wasn't a hacked account. I realise to most people 40 mill is jack but to me it's a !@#$ of a lot!

Join the Conversation

Return to Forum