Problem with my ISP or is it the server?

Technical Support
I randomly keep getting booted from games. It sometimes happens every few hours. Everything stops except that I'm still able to move around and type in the chat. But monsters freeze and I'm not able to cast any spells. Nothing happens when I try to leave the game. I have to close the Diablo 3 app and restart it. This is really annoying especially playing on Hardcore. I ran the trace route command on the CMD. Hopefully this info helps determine what the issue is!

Tracing route to 12.129.209.68 over a maximum of 30 hops

1 5 ms 1 ms 1 ms 192.168.1.1
2 74 ms 60 ms 56 ms 241.sub-66-174-12.myvzw.com [66.174.12.241]
3 68 ms 58 ms 59 ms 209.sub-69-83-28.myvzw.com [69.83.28.209]
4 80 ms 62 ms 55 ms 170.sub-69-83-28.myvzw.com [69.83.28.170]
5 76 ms 54 ms 57 ms 85.sub-66-174-9.myvzw.com [66.174.9.85]
6 86 ms 49 ms 69 ms xe-7-1-0.edge3.Washington1.Level3.net [4.59.144.
25]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 76 ms 57 ms 62 ms ae-101-3501.edge1.Washington12.Level3.net [4.69.
158.17]
11 88 ms 51 ms 61 ms att-level3-te.washingtondc12.Level3.net [4.68.62
.30]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 150 ms 134 ms 119 ms gar29.la2ca.ip.att.net [12.122.129.241]
18 140 ms 128 ms 139 ms 12-122-254-234.attens.net [12.122.254.234]
19 129 ms 139 ms 140 ms mdf001c7613r0003-gig-12-1.lax1.attens.net [12.12
9.193.254]
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

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