3003 error message

Technical Support
I tried to get on the game today and an error message pops up saying that the servers are down, or my internet connection has a problem. Well, I am at a library and it is working fine, and I was at McDonalds yesterday playing the game. I don't know why the message started popping up now.
Anyone know how to fix this?
The library may be blocking access to the game even though they let you do general internet surfing and email. This is fairly common at educational institutions to limit bandwith use.

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