Arena wins lost after crash & force quit

Mac Technical Support
Hi,

Twice now Hearthstone has frozen during arena play. I have to force quit the app and when I relaunch and go back into arena, there is no record of wins; I simply have a zero and a clickable key. This is extremely frustrating given that I'd won multiple times each session and my prize payouts have been much lower than they should have been. Is there someone I can contact for reimbursement?

Thank you,
-Sol
I just had the same issue with a disconnect from battle.net during play. bnet dropped me and I not only lost my arena game but my wins reset to 0, too!

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