options.txt in user documents folder

Mac Technical Support
Hello, why is file with saved options (resolution, fullscreen (on/off), etc.) locate in user documents folder ?

Users/myusername/Documents/Library/Application Support/Blizzard/Hearthstone/options.txt

Mac OS X has Library folder where this files may be saved. The right path will be.

Users/myusername/Library/Application Support/Blizzard/Hearthstone/options.txt (without Documents folder)

Thx for fix this.
Nice catch and it is in the wrong place. Since we're getting a patch today and there's nothing that needed saving in that options.txt file, I removed the folder tree and will see what happens after the patch with what location the options.txt winds up in.
Saw this too. Noticed an absent /Hearthstone folder in the real /Application Support/Blizzard folder. Sui, what happened when you removed the folder?
If you delete this folder or file options.txt your settings will be reset to default and the folders and filer recreate again when you launch hearthstone.
Still not fixed. Blizz can you work on that ? Its very annoying.

Thank you and i really enjoy this game.
It would be nice if this issue was corrected.
After new patch 1.0.0.4217 still option.txt file is in user documents folder.

Please Blizzard, Mac OS X has special folder call "Library" for this type of options config and files.
This is currently planned to be fixed in the next patch. Thanks for your reports :)
It's mid-February and we're in Open Beta, and this problem persists. If it has been addressed but requires action on the user's part, please advise in one of the many threads that report this issue.

Thanks! Really enjoying the game otherwise!
Hmm, yeah. Problem still present and still annoying :-D
Bump, ditto, something.

Other than this, the game works beautifully.
I'm very sorry for the premature notice. This is still scheduled to be fixed in an upcoming patch. Thanks for your reports and patience!
________________________________________________

Rate me! https://www.surveymonkey.com/s/Velnrak
I'm having problems because I turned on the high graphics on my computer, which I quickly discovered does nothing but make my computer glitch out and the application ceases to function correctly. I have Mac OS X, and I have not been able to play the game because of the graphical glitch.
It's been three months since the last reply to this thread, is there any way I could get a hand?
I deleted all appdata, cleared as many caches as I could find, and reinstalled the Hearthstone app multiple times, all resulting in no improvements. If the problem persists, is there a way you can delete my account so I can make a new one with the same email address but without the potential account appdata?
Thanks,
Bleh
HI Bleh!

Graphics settings and the application state have actually been moved around a bit since this post. Deleting the following files should reset your Hearthstone client to first-run settings:

In Library/Preferences delete unity.Blizzard Endertainment.Hearthstone.plist
In Library/Saved Application State delete unity.Blizzard Entertainment.Hearthstone.savedState

Give those a shot, launch up Hearthstone again and let me know how it goes!
______________________________
Technical Support: Sunday-Thursday, 12pm - 9pm Pacific Time
[i]How am I doing?
// https://www.surveymonkey.com/s/Glaxigrav \\
Umh, I have no "Library/Save Application State in my mac, OsX 10.6.8.
Where is that unity.Blizzard.etc saved? -__-
Helllloooooo, were is that files in OsX 10.6.8?
I did the same thing as Bleh except I'm using Windows 7 and the graphics card I have is not very good. My screen turns completely pink. Any suggestions as to how I can fix this problem? I want to keep playing the game as soon as possible. Thanks.

Join the Conversation

Return to Forum