Bug Report

Jun 13 Jun 13
Bug from wings of liberty In the campaign Ghost and Spectres after they clock(even with energy to clock or not) are attacked by protoss without any detector the command center spot that there are no observer,what's happened? LKIns1
Jun 13 Jun 13
Can't change the Abathur background image Since the last patch i can't choose the background image on the game menus. I usually choose the "Planets" one, but now it's not possible to change Abathur background, doesn't matter which background you choose. machete7
Jun 13 Jun 13
Can't Play Wings of Liberty Hi When I click on the Wings of Liberty Campaign it loads Legacy of the Void. Help Thanks CrazyApe2
Jun 12 Jun 12
Temple of the Past, Temple is invulnerable I just played a co-op mission, Temple of the Past, as Kerrigan, and my partner is Karax. During the last 2 simultaneous Void Thrashers, the Temple became invulnerable and didn't lose any HP even though the Void Thrashers were bombarding it. The Temple was covered in a light shield that looks similar to the Shield Overcharge of Artanis. Syltom3
Jun 12 Jun 11
SC game keeps updating over and over Tried deleting battle.net cache and folders and restart as recommended by Support but to no avail. Still keeps updating over and over ??? DarthVader2
Jun 11
[BUG] Karax's beam/laser disappears on mutato If you touch a tornado with Karax's purifier beam, the beam goes away completely. Super frustrating. Also, the laser disappears if you target a tornado... and you're force to cancel out of the spell. At 17:47 in this video, it happens. ~2sec into the beam, the tornado completely eats it. https://youtu.be/30oyVCXenZ4?t=1066 Atomize2
Jun 11 Jun 11 Jun 10
No way to edit offline maps list I think this is a silly oversight. Technical support won't give any workarounds. (re: Case Number: US55039096) There is no warning that if you prepare a map for offline use, that you'll be stuck with it forever. Beeblebrox1
Jun 10
Only loading current ladder maps... ...when I try to make a custom game. I've tried restarting my client, reinstalling both the blizzard launcher and all my games, restarting my computer numerous times, etc. I can't seem to get Starcraft 2 to load any other maps (besides the current ladder maps) when I try to make a custom game. I'd like to play other resource maps besides the current ladder maps. But alas the gremlins deny me this glorious wonder. Please Blizzard, take my energy and help me fix my problem. I humbly implore you to help me figure this problem out. If anyone has any input, I'd love to hear it. Plus if you keep this topic at the top of the list, I'd probably help me solve my problem faster. Any and all help and thoughts are appreciated. :D ~Respectfully, Your humble Protoss turned Zerg, Arkondrius Arkondrius1
Jun 10 Jun 10 Jun 10
PlayerSetLighting low-quality bug As of patch 3.2.0 (http://wiki.teamliquid.net/starcraft2/Patch_3.2.0), PlayerSetLighting inconsistently fails to affect terrain with Low quality Shaders/Shadows. PlayerSetLighting appears to work as expected with Medium quality Shaders/Shadows (and above). Expected behavior would be to modify terrain (along with the currently affected units/doodads/buildings). Tested exhaustively with Game Lighting "Agria" and PlayerSetLighting(1,"AgriaNight",0.0), though effect appears consistent across all lights. kelson2
Jun 10
League Image Doesn't Shimmer This has been the case since the start of the season. I see it on other players streams as well. The league logo when you are in your default sc2 Multiplayer page doesn't shimmer anymore, it's just a static image. It got like this at the same update that made it unclickable. The logo is now clickable (fixed in a previous patch) but it still does not shimmer. tMyers5
Jun 10
Achievements and Co-op data lost Hi sometimes when I log in to play starcraft 2 my achievements and commander levels are erased, obviously very annoying. Anyway I can fix this? ROLFEY2
Jun 9
Unable to play arcade I am unable to play arcade because when i go into an online server... It only says"Game is not available" when i reload the servers it keeps saying it and lobbylinks cant be pressed but i can create servers just fine DarkLord3
Jun 9
When will the Bugfix patch launch? Is there any ETA on when the major bug with the cyclone cooldown will launch? The bug is a serious one which makes the cyclone twice as bad than it should be, and should be taken serious and fixed ASAP when discovered. The minor bugs can ofcourse wait, but i think the Cyclone bug should have been fixed with a fast patch alone. Lillekanin1
Jun 9 Jun 8
Laddergame connection bug results in loss Dear Blizzard, I keep having the same issue for about a week now. In more than at least 33% of the times I search a ladder game I get the following bug: http://imgur.com/4GPp8Y0 I didn't change anything about my computer or internet settings so I imagine the problem is on your end. Whenever it happens I'm losing ladderpoints but it won't show any game in my matchhistory nor in my ladderstatistics. It happens alot and makes it impossible for me to climb any higher in the ladder. Thank you for your answer. best regards, roof ilikesnacks4
Jun 8
[Bug?] Abathur Biomass On Mutation Reading what the twisters are supposed to do, I'm not sure it was the intention for them to eat Abathur's Biomass. Maybe I'm wrong but it needs to be either stated in the description of the modifier or it needs to be fixed. Shuma1
Jun 8
[BUG]Biomass is destroyed by Tornados in CoOp Abathur's biomass drops disappear if a tornado hits them. Also the Karax solar laser and the three lasers also can be ate by tornadoes. Kurai1
Jun 8
Portrait Border, Achievement Summary Page and Friends List Bugs This post has been updated to better explain the errors experienced. I'm a little OCD, that's why these little errors bother me and how I noticed them, nevertheless these are still errors that exist and should be known about. Error 1: Achievement Summary Page Image: http://i.imgur.com/LK1HyKv.png In the image above, there are four errors which are circled and marked with numbers. Areas [1], [3] and [4] each show a line of discoloring, possibly an image (?) behind it being visible due to misalignment of the achievement icons. These lines are only a pixel across, and are not easily visible. Area [2] shows a much darker background behind Mission Packs achievement icon, and the darker region is easily noticeably. I can confirm that this error is seen by all players I've asked and that have responded, it's just people thought it was intentional. Error 2: Landing screen Image 1: http://i.imgur.com/Jk34Not.png Image 2: http://i.imgur.com/PL43kQg.jpg Image 3: http://i.imgur.com/Ty3i6b3.jpg Image 1 shows the landing screen directly after logging in. Sometimes, right after logging in, both areas [1] and [2] do not load properly. Area [1] is the portrait border, which sometimes fails to load. Area [2] shows the What's New section, which sometimes 1 points to an image which sometimes becomes grey. Both of these errors are likely caused by a poor connection to the server, but I felt it should be noted anyways because [1] has been around since the implementation of portrait borders. Image 2 shows a line going through the portrait border, which is not supposed to be there. I made sure to investigate when this error happens and to who it happens to so that I could give the most correct information for this report. I've found that all players, including myself, see these lines for only the master and grandmaster portrait borders, diamond and below show just how they're supposed to show. Image 3 shows how the portrait border looked during Heart of the Swarm, and then after patch 3.0 it started looking like the one seen in Image 2. The screenshot in Image 2 was taken about 6 months ago while in a party; I took advantage of the portrait darkening while accepting invites to show exactly what I'm talking about, and it is very clearly seen in the image. I believe this is an error caused by the reduction in size of both the portrait and portrait border. I can confirm that the portrait border line is an error that is seen by all players I've asked and that have responded, it's just people thought it was intentional. The error with the background image in the What's New section has not been confirmed by other players. Error 3: Friends list Image: http://i.imgur.com/QUaRPHm.png The image above shows the friends list which. When any friends are online that have a portrait border, scrolling can swap or completely change the portrait borders. There is no clear pattern as to which portrait border will be replaced with which, but I was able to successfully reproduce this. To make this happen, scroll down far enough to hide almost all or all friends that have a portrait border, and then scrolling up quickly will swap all the portrait borders. Area [1] in the image shows that the border on the right side of the portrait is very slightly narrower than the rest, just a very minor detail. Area [2] shows how the master border replaced the grandmaster border. The third online friend in the list is grandmaster, and had the grandmaster border before scrolling, but it was replaced. This bug has not been confirmed with other players but I am always able to reproduce it. Thank you for your time. Sentinel15
Jun 20 Jun 8
European region is being neglected Firstly, thanks for providing the arcade for everyone to play. I'm from EU and have the following problems with my region, which i didn't see mentioned on the known issues list: I can only join an arcade game half the time because the rest of the time I get an abnormally long 'Entering lobby' time and then: "a problem occurred while connecting to the game". Bookmarks never load, always that blue circle forever. I have about 12 bookmarks i think(months since it worked). Americas region always works perfectly for me. Also, please give me a better warning if your about to kick me from a game. It's not nice to wait for players for 5 minutes and then get kicked without warning, and the host passed to a new player who then starts the game. I have two monitors, so I can see what is happening on both screens, but i don't often see a warning message. Either it needs to be more visible, or it isn't appearing sometimes. Also I don't see any logic to kicking people who aren't host. Please add the extra code to only kick the player who is host. And thanks for taking the time to read my bug report :) SiDeWiNdEr3
Jun 8 Jun 8 Jun 8
Arcade map created with custom game Mods It is possible to create an arcade game with a custom game mod by cycling between Arcade and Multiplayer custom game tab in the menu until it creates a small lag and loads the arcade list into the open game list of the custom game. At that point you will be able to select a map and use the create with mod button. http://i.imgur.com/jsBQ5G2.jpg http://i.imgur.com/vAnDM6U.png http://www.sc2mapster.com/forums/general/general-chat/120435-why-i-can-play-arcade-game-with-mods/ Fenix5
Jun 8
Very Easy AI under custom games bug I have completed all the AI achievements under custom games harder than very easy. Those should have trickled down from Outmatched, Elite, Harder and Normal. They did not. The three romps and crusher ones stubbornly remain uncompleted even though one can use hard logic to prove that they have been done via the harder difficulties. I am damned if I am actually going to play very easy just to get this achievement. Yawn. Sleepy just thinking about it. Will this ever get fixed? Azethoth1
Jun 8
Lost ladder points... Today I occationaly won a game and was very happy to jump up two steps on the ladder. Then I lost contact whit the SCII server and when I was connected again my ladder points has disappeare. I'm sure, but I believe that my Bonus pool points, didn't com back. The game is in my match history at 2:55 pm Best regards Ftmch Ftmch1
Jun 8
KERRIGAN LV70 BUG i complete all Heart of the swarm normal mission, and i get all the achievements for normal, but my kerrigan level end up with lv68, i dont know why, and i dont think i miss any extra level during the mission. anyone can help me with this? ThEcHaOs2
Jun 8
Not Receiving Achievement: 4 Harder AI I used the Blizzard map Megaton and added 4 harder AI to the other team. No handicaps or cheats were used and I was solo. For the opposing harder AI's I selected their race to be Protoss and their strategy to be rush air. I was able to get outmatched vs 3 harder AI using this same setup but a different map. At first I thought I must have had a brief disconnect but I have successfully beaten the 4 harder AI multiple times and still don't have credit for the achievement. I haven't tried as extensively to get the 4v4 elite kin, 4v4 harder kin, and 4v4 medium kin achievements but have been having a similar problem where I am not being credited with the achievement after successfully beating them under (I believe) the correct conditions. I have most of the other custom game achievements. POMaxinatioN3
Jun 7 Jun 7 Jun 7 Jun 7 Jun 7 Jun 7
[BUG] Moving mouse drag scroll screen jump tl;dr Set mouse polling rate to 1000 Hz, use drag scroll while mouse is already moving, screen jumps unexpectedly. Occurs on Windows. Description: Using drag scroll causes the screen to quickly jump one or more screens in distance from the intended spots. Using Windows 8, with both an HP VoodooDNA mouse, and a Logitech G700. Only occurs when: The mouse is already in motion when the middle mouse button is pressed. When the polling rate is at 1000 Hz, the game is unplayable. At, 500 Hz, the occurrence of the bug is dramatically reduced, but still occurs sometimes. At 125 Hz, the bug is still present, but the game is playable. If the mouse is stationary when you press the middle mouse button, and then you move the mouse with the button held down, drag scroll functions as normal. If the mouse is already moving when you press the middle mouse button, and you continue moving with the button held down, the screen jumps one or more screens. It's not a smooth jump, like you would pan the camera over. The screen jumps as if you had set a camera location hotkey and used it to jump to it. Reproducing the bug: 1. Set your mouse's polling rate to 1000 Hz. 2. Start a game of SC2, any kind. Custom vs AI is fine. 3. After the game starts, quickly move your mouse. The faster, the more the screen jumps. 4. While the mouse is still in motion, press and hold the middle mouse button for drag scroll. 5. The screen may jump. If not, repeat from step 4. My DxDiag.txt: Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505) Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.7GHz Available OS Memory: 8154MB RAM Page File: 4487MB used, 5585MB available DirectX Version: DirectX 11 Card name: NVIDIA GeForce GTX 770 Manufacturer: NVIDIA System Manufacturer: Gigabyte Technology Co., Ltd. Chip type: GeForce GTX 770 Device Identifier: {D7B71E3E-52C4-11CF-B57B-0E161CC2C435} Vendor ID: 0x10DE Device ID: 0x1184 Display Memory: 4033 MB Current Mode: 1600 x 900 (32 bit) (60Hz) Native Mode: 1600 x 900(p) (60.000Hz) Driver Version: 9.18.13.3165 Driver File Version: 9.18.0013.3165 (English) Driver Date/Size: 10/27/2013 09:12:42, 18199872 bytes Other: I'm not the only one to have encountered drag scroll issues: http://us.battle.net/sc2/en/forum/topic/9573277866 http://www.teamliquid.net/forum/tech-support/412485-mouse-jumps-but-only-when-dragging-the-screen http://us.battle.net/sc2/en/forum/topic/4254464737 http://us.battle.net/sc2/en/forum/topic/188778963 http://www.teamliquid.net/forum/tech-support/316906-drag-scroll-mouse-jump-issue-video http://us.battle.net/sc2/en/forum/topic/8197581067 I'm not sure if these people are experiencing the same bug, or different bugs with similar symptoms, as solutions that have worked for them haven't worked for me. Someone made a video of this bug here: https://www.youtube.com/watch?v=HIoKqnEez9Q&list=FL7ZcMvH47QCaV9qgMHKHCuQ&index=26 It happens more frequently/consistently with me though. If needed, I'll make another video myself. EDIT: Upon further testing, the bug doesn't go away completely with a lower mouse polling rate. But it does become a lot better. I have still yet to try with my logitech g700. sobeit25
Jun 6
Freezing up for 5-10 seconds I don't often play Starcraft 2, but I've been really getting into these co-op missions. But, every while I'll randomly freeze up for about 5 seconds or more. I noticed that it started happening in WoW, too, but not near as bad. In WoW it's more like an quick FPS drop and a small lag spike. Electrohead1
Jun 6 Jun 5
Cutscenes getting skipped. I remember there's a cutscene about the DT Leader wanting to blow up Shakurus.. on my second play through, that cut scene disappeared. this is happening with multiple other cutscenes too, like the one Alarak shows up, and the one Karax gets recognized by the council after the Templar's charge. BlueZero195
Jun 5
Arcade Lobby Won't Auto-start Bug: Open any arcade game. Press "Play". This will place you in an arcade lobby. Previously, once this lobby was full, the game would automatically start. This is no longer the case. The game will only start once the host presses "Play This change is not reflected in the 3.3 patch notes and as an arcade map author I believe it to be detrimental to the arcade. Many arcade maps are designed with auto-start in mind, with 1-2 minutes of slack before the game really begins. Please fix! Tya8
Jun 4
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Jun 4 Jun 4 Jun 3