BLZPTS00009

Technical Support
I really need some help to make this error go away.
I have a new computer so i'm sure I have enough space for the game.
I have windows 8.1 please help!!
Hey Alexander,

This error can occur when a firewall or security software is blocking the game or when there is a problem with the hard drive.

Are you running any security software (Norton, McAfee, AVG, etc)? If you are, temporarily disabling or uninstalling the firewall and anti-virus programs may be the solution.

There are more troubleshooting steps in the following support article:

Battle.net Update Agent Troubleshooting
https://us.battle.net/support/en/article/battlenet-update-agent-troubleshooting

I'd also try the Advanced Troubleshooting steps on the BLZPTS00009 support page:

Error Occurred While Writing to Your Hard Drive
https://us.battle.net/support/en/article/BLZPTS00009
THANK YOU SO MUCH
it worked perfectly

Join the Conversation

Return to Forum